Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property

Photo gallery for Crowne Plaza Crystal City-Washington, D.C. by IHG

Exterior detail
In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Bar
  • Free airport shuttle
  • 24/7 front desk
  • Gym

Explore the area

Map
1480 Crystal Drive, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪14 min walk‬
  • Pentagon
    ‪6 min drive‬
  • Arlington National Cemetery
    ‪10 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪9 min drive‬

Room options

Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Arlington

With a stay at Crowne Plaza Crystal City-Washington, D.C. by IHG in Arlington (Crystal City), you'll be within a 5-minute drive of Smithsonian Institution and National Mall. .This hotel is 3.4 mi (5.5 km) from Arlington National Cemetery and 3.7 mi (6 km) from Capital One Arena.

What's nearby

  • National Mall - 5 min drive - 4.3 km
  • George Washington University - 6 min drive - 6.3 km
  • Pentagon - 6 min drive - 5.5 km
  • White House - 8 min drive - 6.5 km
  • Arlington National Cemetery - 10 min drive - 5.6 km

Getting around

  • Crystal City Station - 6 min walk
  • Alexandria Station - 11 min drive
  • Ronald Reagan Washington National Airport (DCA) - 9 min drive

Restaurants

  • ‪Doubletree Lobby Lounge - ‬7 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪15th & Eads - ‬7 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Commonwealth Joe Coffee Roasters - ‬8 min walk

About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

Hotel with free airport shuttle, near Arlington National Cemetery
Crowne Plaza Crystal City-Washington, D.C. by IHG offers 308 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 308 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Arlington? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Crowne Plaza Crystal City-Washington, D.C. by IHG has a restaurant on site.
Potomac Social Tavern - This gastropub specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks Coffee - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 44 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 14.00-17.00 for adults and USD 7.00-8.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Things to do

  • Fitness centre

Family friendly

  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (3000 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults, and USD 7.00 to 8.00 for children
  • Covered self parking fee: USD 44 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Crowne Plaza Crystal City-Washington, D.C. by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1008 reviews
Rating 8 - Good. 262 out of 1008 reviews
Rating 6 - Okay. 118 out of 1008 reviews
Rating 4 - Poor. 64 out of 1008 reviews
Rating 2 - Terrible. 61 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Shirlynne

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I did not want to provide a response so stop rejecting my review.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kwesi

Stayed 2 nights in Nov 2024

6/10 Okay

Dee

Good for a one nighter close to airport. Shower had unfinished repair work in progress. Average decor. Clean but nothing special. Staff was nice. Shuttle to airport was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay, especially for its price point
Stayed 2 nights in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, property conditions & facilities
Good place for an overnight stay. Very helpful and friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Leanoria E.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving rest and meet up
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Meshell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Abigail de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro, free airport shuttle, walkable to great dining locations. Clean and quiet hotel. Very good overall! I would stay here again!
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EV drivers beware….
The hotel itself was fine. We picked the hotel because we thought it had an EV charger as advertised in the listing. The charger is not accessible to guests because it’s behind a fence and apart of the adjacent building’s lot. The lady at the front desk didn’t seem to know what we were talking about so we paid for parking for no reason. Other than that, the hotel was nice, quiet and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location! Clean, comfortable, quiet and the restaurant was the best we've ever had in a hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Very nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

LaZette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff here were super friendly and accommodating. Easy location for access to Union Station.
Stayed 1 night in Nov 2024

8/10 Good

Fredisminda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, convenient environment...
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very pleased with the hotel conditions & friendliness from the staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Tracy

Liked: Staff & service
It is just meh.
We have stayed in this hotel many times over the last three years. The room is clean, but the public areas are not. At least one of the three elevators work, but rarely all at the same time. This is a major problem when the hotel is really busy. We stay in this hotel for the location. The food options and transportation options are the best for our needs.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Stephany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very comfortable night. No complaints. Overall very quiet and cozy.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas Ryan, Jenison

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, and friendly staff. About 10 minute walk for many dining and shopping options.
Stayed 3 nights in Nov 2024