4/10 Poor
Esther B.
26 July 2021
No power means no water
The house overall was as advertised it had a bit outdated/older bedding & nets with holes in them but not a huge issue just an easy thing to replace to make it a bit nicer.
The main issue was water from the second day there was intermittent water. We were informed this was due to power being low voltage or off and since a pump got water to the house. Though other units in the compound near had power and water. The property director/on the grounds manager was not very helpful in quickly fixing the issues raised. On the third day all of power went out in Watamu, that we understood since we know Kenya Power was the issue. But 2 days without water for 6 people is a real issue since we needed it to bath and cook among other things.
In addition the chef that was recommended Alex was not very good at all. We had purchased items and had very basic Swahili items on the menu and he was still struggling to make them in a timely manner or tasty. We also realized that we was taking some food for himself and other workers, we would have given him some of the food if he had just asked but he did not.
Overall I would not recommend this place unless they get a back-up generator or fix the water only working if there is power. I would also suggest finding a different chef than the one recommended.
Esther B.
Stayed 3 nights in Jul 2021