The Black Hawk Hotel, although beautiful outside and on the main floor, the hotel room itself and the amenities within were less than ideal. Firstly, there was nobody at the front for check-in, nor was anyone visible on the premises for our stay that night. When getting into bed that night, I noticed immediately that there appeared to be a large yellow stain on the white sheets, and a large blood stain on the pillow case. Although both were laundered stains, it was shocking that a hotel of this caliber would have put these bedclothes back on the bed. In the morning, it took nearly ten minutes for the water in the shower to come to temperature, and there was barely any water pressure. When exiting the shower, I realized that two of the three bath towels, though soft, were incredibly frayed along the long edges. Again, I am shocked these made it back to the room in their condition after having been laundered.