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Quest Atrium Serviced Apartments

3.5 star property

Photo gallery for Quest Atrium Serviced Apartments

Superior Studio
Front of property - evening/night
Courtyard
Indoor pool
Superior Studio | Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • Washer
  • Breakfast available
  • Housekeeping
  • Parking available
  • Kitchen
  • Dryer

Explore the area

Map
154 The Terrace, Wellington, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • Wellington Cable Car
    ‪1 min walk‬
  • Lambton Quay
    ‪7 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪17 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Desk, blackout curtains, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 2 Bedrooms

Desk, blackout curtains, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Wellington

With a stay at Quest Atrium Serviced Apartments, you'll be centrally located in Wellington, within a 10-minute walk of Botanic Gardens and Beehive. .This aparthotel is 0.9 mi (1.5 km) from Te Papa and 1.1 mi (1.8 km) from Carter Observatory.
View more Aparthotels in WellingtonOpens in a new window

What's nearby

  • Wellington Central Business District - 1 min walk
  • Cuba Street Mall - 12 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 5 min drive

Getting around

  • Wellington Station - 11 min walk
  • Wellington Intl. Airport (WLG) - 17 min drive

Restaurants

  • ‪King Sushi - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Mojo Old Bank - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪18 Willis St - ‬6 min walk

About this property

Quest Atrium Serviced Apartments

Aparthotel with a sauna, a quick walk to Botanic Gardens
Quest Atrium Serviced Apartments offers 50 accommodations with washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas. 50-inch LED televisions come with premium cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Wellington aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna.
Make yourself at home in one of the 50 guestrooms, featuring kitchenettes with refrigerators and stovetops. 50-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and complimentary use of a nearby fitness facility.
Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Self parking on site (NZD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 8:00 AM–11:00 AM: NZD 15-15 for adults and NZD 15-15 for children

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: NZD 30.00 per day

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • 50-inch LED TV with cable service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • Near the airport
  • Near a train station
  • In the business district
  • In the city centre
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Indoor pool access nearby
  • Health club access nearby
  • Fitness facilities nearby (free access)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 50 rooms
  • 9 floors
  • 1 building
  • Built in 2004

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool, gym and sauna is closed on Good Friday, Christmas Day, Boxing Day and New Year's Day.
Guests 16 and older have access to the fitness center and heated pool at Habit Health, 656 yards (600 meters) away. Guests must complete registration before accessing the facilities. Last entrance is 1-hour before closing, daily.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 30.00 per day
Cribs (infant beds) are available for NZD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 15 to 15 for adults, and NZD 15 to 15 for children
  • Self parking fee: NZD 25 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 30.00 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Atrium Serviced Apartments
Quest Atrium
Quest Atrium Apartments
Quest Atrium Serviced
Quest Atrium Serviced Apartments
Quest Atrium Serviced Apartments Wellington
Quest Atrium Serviced Wellington
Quest Atrium Serviced Apartments Apartment Wellington
Quest Atrium Serviced Apartments Apartment
Quest Atrium Hotel Wellington
Quest Atrium Wellington Hotel
Quest Atrium Serviced Apartments Aparthotel
Quest Atrium Serviced Apartments Wellington
Quest Atrium Serviced Apartments Aparthotel Wellington

Quest Atrium Serviced Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 315 out of 1395 reviews
Rating 8 - Good. 614 out of 1395 reviews
Rating 6 - Okay. 307 out of 1395 reviews
Rating 4 - Poor. 127 out of 1395 reviews
Rating 2 - Terrible. 32 out of 1395 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wing yi

Disliked: Cleanliness, property conditions & facilities
It was a terrible stay. My only window faced the atrium, which is still technically indoors. The design of the atrium caused sound to echo and amplify even the smallest noise. As a result, I had to keep both the window and door closed, making the room extremely stuffy with no airflow. The portable air conditioner was preset to 19°C, which was uncomfortably cold for me, and the setting couldn’t be changed. On top of that, it was unbearably noisy—it felt like sleeping next to an engine. I had no choice but to turn it off. I requested a room change to one with a window facing the street, but my request was refused with unconvincing excuses, such as the rooms not being clean. I definitely won’t be coming back. Staying here felt like living in a basement.
Stayed 3 nights in Jan 2025

6/10 Okay

Alanah

Disliked: Cleanliness, property conditions & facilities
Very old and tired. Badly ventilated. They don't clean apartments on Sunday, we checked in on Saturday, we went out Monday and got back at 4:30pm and the room still wasn't serviced - so two days, when I contacted reception they said they come late in the day (4:30pm!!) next day housekeeping was a quick bin empty and some clean towels, we were there for 4 days and pretty basic care. Two bedrooms, comfy queen beds but tiny, tiny room so you have to walk around the beds. On main road so noisy plus a lot of perm residents coming and going
Stayed 4 nights in Nov 2024

4/10 Poor

Charis

Business traveller
Disliked: Property conditions & facilities
The property was not maintained well. When i got oit of the elevators to my floor i was met with a really strong odour which was permiated through the whole floor and my room.
Stayed 2 nights in Nov 2024

8/10 Good

Gavin, Prebbleton

Business traveller
Liked: Cleanliness, property conditions & facilities
Noisy. Too much light coming in around the curtains.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great appartments. Very spacious. Good reasonably priced stay.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Watch out for hefty deposit charge
Hotel itself was good, however they charge a significant “deposit” even though the room is fully pre-paid and there is no mini-bar etc. Still waiting for the deposit to be released to my personal card a number of days later. Nobody else does this in the city - beware.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to. Handy
Stayed 1 night in Oct 2024

8/10 Good

Ali, Cranbourne East

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice and close to everything. Great for a short stay.
Stayed 2 nights in Sep 2024

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kirsty

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Steve

Business traveller
Disliked: Property conditions & facilities
Quest is usually a nice semi spacious stay. But this was a tiny pokey room w a v small double bed. Felt more Like a student accommodation. Slow lifts not to mention that the ENTIRE time I stayed they were testing the fire alarm for EVERY room in the complex. Forcing me to leave my room for hours while they did this. Not able to do the work i needed to do. No offer of any discount at all. Very poor I thought. Will not be staying again.
Stayed 1 night in Sep 2024

4/10 Poor

Wendy

Even though the room was not cheap ,had to pay for parking which I wasnt informed TV didnt work & it was a very small & cramped For the price...not good
Stayed 1 night in Aug 2024

4/10 Poor

Rehana

Stayed 4 nights in Jul 2024

8/10 Good

Angus

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Darren

Stayed 1 night in Aug 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
We stayed on Level 5, day after day all we
Stayed 4 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, amenities
Stayed 4 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness
The staff were fantastic The room is a bit dated but comfortable Shame the pool is so far away especially when you can smell the chlorine !
Stayed 2 nights in Jul 2024

8/10 Good

Kathryn

Liked: Cleanliness
Stayed 9 nights in Jun 2024

8/10 Good

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2024

6/10 Okay

Te Hurutea

Stayed 1 night in Jun 2024

2/10 Terrible

Nathan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worse stay ever, rooms suck and different from the pictures and no pool like advertised, avoid at all costs..
Stayed 1 night in Jun 2024

8/10 Good

Khairul Anuar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Occassional noise coming from the adjacent highway
Stayed 9 nights in May 2024