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Get an overview of this hotel
Eco-certified hotel with bars and a fitness center

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Concierge services

A stay at The Swan Hotel places you in the heart of Wells, steps from Wells & Mendip Museum and Wells Cathedral. This eco-certified hotel is 11 mi (17.6 km) from Cheddar Gorge and 0.7 mi (1.1 km) from Wells Bishop's Palace.

Make yourself at home in one of the 49 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, 15c A.D, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

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Best Western Plus Swan Hotel

Sadler Street, Wells, England BA5 2RX

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Concierge services
  • Total number of rooms - 49
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Conference space
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • Picnic area
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Free WiFi
  • Year Built – 1422
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Snack bar/deli
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Number of bars/lounges - 2
  • Luggage storage
  • Terrace
  • Banquet hall

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

The Swan Hotel offers 49 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Shower/tub combination
  • Free WiFi
  • TV size 28
  • TV size (measurement) inch
  • Housekeeping - once per stay
  • Free cots/infant beds
  • Limited housekeeping
  • Rollaway/extra beds (surcharge)
  • Heating
  • Electric kettle
  • Portable fan
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Toothbrush and toothpaste available on request

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

15c A.D - This restaurant serves lunch and dinner.

The Bar - This bar serves light fare only.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include a fitness center.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Check-out

Check-out time is 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

No lifts

Children stay free

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Best Western Plus Swan Hotel Wells
  • Best Western Plus Swan Hotel
  • Best Western Plus Swan Wells
  • Best Western Plus Swan
  • BEST WESTERN PLUS Swan Hotel Wells, Somerset
  • Wells Best Western
  • Best Western Wells
  • BEST WESTERN PLUS Swan Hotel Wells Somerset
  • The Swan Hotel Hotel
  • The Swan Hotel Wells
  • The Swan Hotel Hotel Wells
  • Best Western Plus Swan Hotel

We should mention

Children stay free when occupying the parent or guardian's room, using existing bedding.

Contactless check-in and contactless check-out are available.

Awards & Affiliations

  • Green Tourism Programme
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