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Courtesy and efficient

Very good

Amazing!

Ester was excellent

The staff was friendly from the moment I arrived to the moment I left. The service was great and came with a smile. The food from Flavours of Guyana was extremely tasty as was the breakfast the following day. I would come back and recommend this hotel.

During my recent stay at the Pegasus Hotel in Georgetown, Guyana, I experienced a level of service that can only be described as extraordinary. From the moment I arrived, I was greeted with warmth and professionalism, setting the tone for an unforgettable visit. A special mention must be made of Carlos, the manager, whose exemplary professionalism and attention to detail exceeded all expectations. Carlos and his team went above and beyond to ensure my stay was not only comfortable but also imbued with an unexpected touch of luxury and personalized care. The staff consistently delivered exceptional service, often anticipating my needs before I could express them. Whether it was a surprise upgrade to a room with a breathtaking view of the Demerara River or the thoughtful gestures like complimentary refreshments and tailored recommendations for local attractions, the team left no stone unturned in making me feel valued and pampered. The Pegasus Hotel itself is a stunning blend of modern elegance and local charm, with well-appointed rooms, excellent dining options, and amenities that cater to both business and leisure travelers. However, what truly sets it apart is the dedication of its staff, led by the remarkable Carlos, to ensuring every guest feels special. My stay at the Pegasus Hotel was not just accommodation—it was an experience, and one I will not soon forget. For anyone seeking exceptional hospitality in Georgetown, this is the place to be.