With a stay at DoubleTree by Hilton Kelowna in West Kelowna (Westbank), you'll be within a 5-minute drive of Okanagan Lake and Westbank Centre Park. .This hotel is 0.9 mi (1.4 km) from Off the Grid Organic Winery and 1.4 mi (2.2 km) from Gellatly Dog Beach.
What's nearby
Off the Grid Organic Winery - 17 min walk - 1.5 km
Okanagan Lake - 3 min drive - 2.9 km
Willow Beach - 3 min drive - 3.0 km
Quails' Gate Estate Winery - 7 min drive - 6.8 km
Mission Hill Family Estate - 8 min drive - 6.4 km
Getting around
Kelowna Intl. Airport (YLW) - 38 min drive
Restaurants
McDonald's - 19 min walk
Wendy's - 19 min walk
Popeye's Louisiana Kitchen - 3 min drive
Starbucks - 9 min walk
A&W Restaurant - 16 min walk
About this property
DoubleTree by Hilton Kelowna
Hotel with free parking, near Okanagan Lake
DoubleTree by Hilton Kelowna offers 77 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 77 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. Planning an event in West Kelowna? This hotel has 3800 square feet (342 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking and van parking available
Food and drink
Room service available
Things to do
Fitness centre
Indoor pool
Outdoor pool
Public winery tours
Family friendly
Free cots/infant beds
Indoor pool
Outdoor pool
Conveniences
Banquet hall
Lift
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Business services
Conference space (3800 square feet)
Meeting rooms - 2
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Handrails in stairwells
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Pillow menu
Bathroom
Bathroom (partially open)
Hairdryer
Shower/bath combination
Towels
Entertainment
TV channels
Films for purchase
Premium channels
TV
Food and drink
Coffee/tea maker
More
Connecting rooms available
Free local calls
Free newspapers
Iron/ironing board
Local maps
Phone
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Pet fee: CAD 20.00 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna Hotel
DoubleTree by Hilton Kelowna West Kelowna
DoubleTree by Hilton Kelowna Hotel West Kelowna
DoubleTree by Hilton Kelowna Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 221 out of 651 reviews" "
10 - Excellent
221
Rating 8 - Good. 288 out of 651 reviews" "
8 - Good
288
Rating 6 - Okay. 76 out of 651 reviews" "
6 - Okay
76
Rating 4 - Poor. 50 out of 651 reviews" "
4 - Poor
50
Rating 2 - Terrible. 16 out of 651 reviews" "
2 - Terrible
16
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveller
8 Dec 2020
Verified traveller
Stayed 1 night in Dec 2020
8/10 Good
Nancy
Travelled with group
22 Nov 2020
Liked: Staff & service, room comfort
Nancy
Stayed 1 night in Nov 2020
6/10 Okay
Kelly
Travelled with family
26 Oct 2020
Liked: Staff & service, room comfort
Disliked: Cleanliness
The staff were great. The room was not cleaned very well and during COVID that did not give us much peace of mind. The hotel needs some updaing, mould around 3dge of bathtub, lots of staining on carpets in main areas.
Good location though.
It was a great and at least could relax about cleaning surfaces and the comfortable bed 🛌
Room size was big and great location
Very very friendly and helpful front desk that only staff we deal with.
Only a bit noisy with the swimming pool pump running that kept my hubby awake at nite but not me.
Great to discover the Glen canyon steps away
Definitely going back next season
Very nice hotel. Staff were exceptional! Very helpful and friendly. Would definitely stay here again.
Cher
Stayed 3 nights in Sep 2020
4/10 Poor
Gregory
27 Sept 2020
Liked: Cleanliness, staff & service, room comfort
Golfing weekend
Nice big room, very clean and presentable. Could here the people above us in the morning and the alarm clock which we did not set, went off at 6 am. Water pressure in shower was terrible in morning and the shower head would not stay at a comfortable position. Alarm clock check should be on housekeeping checklist.
What a fun stay!! Stacey (who we thought ran the place) was so friendly and had wonderful recommendations for us on restaurants and wineries. The pool was FANTASTIC! Mineral pool and set at a perfect temperature. Rooms are basic and spacious, larger mini fridge which was a bonus. Everything worked (AC, good toilet flushing, good water pressure!) BEDS ARE DELICIOUS. We had a great sleep! A couple weekends back, we stayed at a bougie hotel in Victoria and this at the HoInn bed was WAY better. We would stay again! Thanks STACEY and Co!!
Had a great stay! Loved the hot tub and pool. Beds were excellent had a great sleep. The only complaint is lack of complimentary breakfast and poor lighting!
One room beside one room across ... really noisy. Called front desk several times. People partying did not care. As you know we have booked through hotels.com several times this is the third time we have had rooms on a below grade level. Is this the ones you buy or are available too you?