4/10 Poor
Verified traveller
22 Jan 2025
Disliked: Staff & service, property conditions & facilities
Worn, loud, ok bed
The questionable experience started at check-in, the front desk was unattended with a phone number to call...it was 10:30pm. Called the attendant whom I seem to have annoyed for being there late but made it through check in once I confirmed I actually did have an online prepaid reservation. The secure door didn't work with our room key card but the attendant did come around and let us in. Room key card did work at the room though. Cushions on the armchair in the room were frayed and worn out with questionable smeering, possibly food, didn't trust it, flipped the cushion over and cleaned it before using the chair. Other worn aspects of the room included the rusting bathroom mirror frame, the rolling chair at the desk/table area which we also wiped down, and the dirty/moldy shower curtain along the bottom edge. The elevator reaked of pot. I know it is legal now, doesn't mean I want to smell it. Biggest issue was the 4th floor circus above my room, incredibly loud footsteps all night long each of the 3 nights. Apparently the 4th floor was rented by a company, and we weren't the only ones complaining about the noise. The night attendant did check out the noise but it only stopped briefly. Fortunately the bed was comfortable, and did manage to get some sleep despite the all night circus above us. Our room was not cleaned during our 3 night stay, which may be the norm for a short stay at extended stay hotel.
Verified traveller
Stayed 3 nights in Jan 2025
