Tru by Hilton West Memphis, AR

2.5 star property

Photo gallery for Tru by Hilton West Memphis, AR

Room, 2 Queen Beds, Accessible, Bathtub
Lobby
Indoor pool
Lobby
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1400 N.18th St., West Memphis, AR, 72301
  • Southland Casino Racing
    ‪4 min drive‬
  • Beale Street
    ‪9 min drive‬
  • FedEx Forum
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

West Memphis

With a stay at Tru by Hilton West Memphis, AR in West Memphis, you'll be within a 5-minute drive of Southland Casino Racing and Mississippi River. .This hotel is 7.2 mi (11.5 km) from Beale Street and 7.6 mi (12.2 km) from FedEx Forum.

What's nearby

  • Southland Casino Racing - 4 min drive - 2.4 km
  • Beale Street - 9 min drive - 11.6 km
  • Bass Pro Shops at the Pyramid - 9 min drive - 11.2 km
  • National Civil Rights Museum - 9 min drive - 11.8 km
  • FedEx Forum - 9 min drive - 12.3 km

Getting around

  • Memphis Central Station - 13 min drive
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • ‪Southland Casino Hotel - ‬2 min drive
  • ‪Church's Chicken - ‬3 min drive
  • ‪Flying J Travel Center - ‬3 min drive
  • ‪Sammy Hagar's Red Rocker Bar & Grill - ‬20 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Tru by Hilton West Memphis, AR

Hotel with free breakfast, near Southland Casino Racing
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton West Memphis, AR. A complimentary buffet breakfast is served daily from 8:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 325 out of 560 reviews
Rating 8 - Good. 130 out of 560 reviews
Rating 6 - Okay. 53 out of 560 reviews
Rating 4 - Poor. 28 out of 560 reviews
Rating 2 - Terrible. 24 out of 560 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to find, though having to drive through a neighborhood to get to it wasn’t ideal. Being right on the highway, noise was constant but not irritating. Pool was enjoyable. Staff was excellent. Overall a good experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, amenities
Excellent overall!!
Stayed 3 nights in Dec 2024

2/10 Terrible

Eric, Georgetown

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
Convenient but noisy
Stopped for an overnight break in a holiday road trip. The location was convenient but the hotel was noisy - noise from the highway, noise from the neighbors, noise from the hallway and common space. It did have a nice grassy area for our dog and lots of space in the lobby/common space if not in the room(s).
Stayed 1 night in Dec 2024

8/10 Good

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise
The room was great and comfortable but it does not have sound proof. Guests made noise that woke me up several times during my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomasina

Everything was nice and the surrounding area was nice too
Stayed 1 night in Dec 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Tyquan

Stayed 2 nights in Nov 2024

8/10 Good

Almetria

Travelled with group
Stayed 1 night in Dec 2024

10/10 Excellent

LaChon, Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
happy with accomodations
Stayed 1 night in Dec 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lucas

Stayed 2 nights in Nov 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tiffany

Stayed 2 nights in Nov 2024

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SAIFULLAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good but the area around it is not that great
Stayed 1 night in Nov 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru in West Memphis is a very nice and clean facility. The friendly and courteous staff adds to an overall pleasant experience. The modern and comfortable room design provided a relaxing stay. The well-laid-out common area is a perfect spot for relaxation and socializing. I would definitely stay at Tru again.
Stayed 1 night in Dec 2024

6/10 Okay

Charsha

Travelled with partner
Disliked: Amenities
At breakfast there was a full container of milk left on the counter to block the sensor of the waffle iron. The cream cheese was warm and not on ice, bagels were stale
Stayed 1 night in Dec 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall just a nice place to stay
Stayed 1 night in Nov 2024

8/10 Good

Lolak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is good, friendly staff but linen had foul smell and the mattress was was not comfortable ( not at all firm).
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cyrisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Awesome clean friendly
Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024