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Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Room, Multiple Beds
Front of property - evening/night
Lobby
Outdoor pool, pool loungers
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
2485 Metrocentre Blvd, West Palm Beach, FL, 33407
  • Rapids Water Park
    ‪3 min drive‬
  • CACTI Park of the Palm Beaches
    ‪4 min drive‬
  • Port of Palm Beach
    ‪9 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Down duvets, pillow-top beds, in-room safe, desk

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Communications, Access Tub)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub (Communications, Access Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Access Tub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Access Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Springhill Suites by Marriott West Palm Beach

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is AU$513
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Springhill Suites by Marriott West Palm Beach

About the area

West Palm Beach

With a stay at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG, you'll be centrally located in West Palm Beach, within a 5-minute drive of Rapids Water Park and CACTI Park of the Palm Beaches. .This hotel is 4.5 mi (7.3 km) from Port of Palm Beach and 10.1 mi (16.2 km) from Jupiter Beach.

What's nearby

  • Rapids Water Park - 3 min drive - 2.6 km
  • CACTI Park of the Palm Beaches - 4 min drive - 3.1 km
  • Tanger Outlets Palm Beach - 7 min drive - 5.0 km
  • Clematis Street - 8 min drive - 9.5 km
  • Port of Palm Beach - 9 min drive - 7.3 km

Getting around

  • West Palm Beach Station - 10 min drive
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Sysco Southeast Florida - ‬3 min drive
  • ‪Little Caesars Pizza - ‬3 min drive
  • ‪Cracker Barrel - ‬5 min walk

About this property

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Hotel with free breakfast, near Rapids Water Park
Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG offers 70 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. 37-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in West Palm Beach? This hotel has 732 square feet (68 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Metrocentre
Holiday Inn Express Metrocentre Hotel
Holiday Inn Express Metrocentre Hotel West Palm Beach
Holiday Inn Express Metrocentre West Palm Beach
Holiday Inn Express West Palm Beach
Holiday Inn Express West Palm Beach Metrocentre
West Palm Beach Holiday Inn Express
West Palm Beach Metrocentre
Holiday Inn Express West Palm Beach Metrocentre Hotel
Holiday Inn Express Hotel And Suites Metrocentre
Holiday Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 556 reviews
Rating 8 - Good. 180 out of 556 reviews
Rating 6 - Okay. 76 out of 556 reviews
Rating 4 - Poor. 41 out of 556 reviews
Rating 2 - Terrible. 40 out of 556 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

John

Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at many Holiday inn expresses and I seek them out when I travel. This one is definitely not nearly the nicest but its kind of acceptable. Especially considering most of the hotels in Florida are smelly dumps.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Nov 2024

4/10 Poor

Betty

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our last night there we saw roaches crawling on the wall.
Stayed 2 nights in Sep 2024

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Needed more amenities in the room.
Stayed 2 nights in Sep 2024

6/10 Okay

Clarence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is okay, it was Expedia that screwed up the reservation. They didn’t hold a mobility room with roll in shower, that i was charged for. And requested 2 night stay and I was told I only had 1 night reservation.
Stayed 1 night in Sep 2024

10/10 Excellent

Yunila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around
Stayed 2 nights in Aug 2024

8/10 Good

Jeffrey, Whitehall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Yanitza

Stayed 2 nights in Jul 2024

10/10 Excellent

Bryan

Stayed 1 night in Jul 2024

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service clean rooms good breakfast. Great staff will be back.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent Costumer Service ...
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The check in reception was smooth and friendly. The room was spacious, quiet and clean. Important for this heat wave, the AC was quiet and super simple to adjust to a specific comfort temperature. But the cinnamon rolls……oh my, I thought I was at a bakery and a batch had just come from the oven.
Stayed 1 night in Jun 2024

2/10 Terrible

Alexis

Disliked: Property conditions & facilities
The lock on the door was broken
Stayed 1 night in May 2024

10/10 Excellent

Iyana

Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel
Stayed 1 night in May 2024

2/10 Terrible

Heather

Business traveller
Liked: Amenities
Disliked: Staff & service
The fact thar my safety and well being was compromised when someone broke into my hotel room and I am still fighting with customer relations regarding compensation
Stayed 3 nights in Apr 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Amenities, property conditions & facilities
The building is update it looks clean and nice
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it that it had a Keurig in the room
Stayed 4 nights in Apr 2024

6/10 Okay

Robert

Hotel is ok. Bathroom could use a lil more attention on cleaning Probably won’t stay there again given much nicer choices in the area
Stayed 1 night in Apr 2024

10/10 Excellent

James

Stayed 4 nights in Mar 2024