Stay USA Hotel & Suites

2.5 star property

Photo gallery for Stay USA Hotel & Suites

Lobby
Free daily continental breakfast
Exterior
Indoor pool
32-inch TV with cable channels

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
1401 Hwy 18 Bypass, Hot Springs, SD, 57747
  • Place, Mammoth Site of Hot Springs
    ‪10 min walk‬
  • Place, Cascade Falls and Swimming Hole
    ‪13 min walk‬
  • Place, Moccasin Springs Natural Mineral Spa
    ‪2 min drive‬

Room options

Double Room Single Use

8.6 out of 10
Excellent
(83 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Executive King Suite

7.2 out of 10
Good
(23 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Double Room Single Use

7.8 out of 10
Good
(31 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Two Queen

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Two Queen

8.0 out of 10
Very good
(53 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Hot Springs

Located in Hot Springs, Stay USA Hotel & Suites is in a rural location, within a 15-minute walk of Butler Park and Mammoth Site of Hot Springs. .This hotel is 21.2 mi (34.2 km) from Custer State Park and 0.7 mi (1.2 km) from Cascade Falls and Swimming Hole.

What's nearby

  • Mammoth Site of Hot Springs - 10 min walk - 0.8 km
  • Cascade Falls and Swimming Hole - 13 min walk - 1.1 km
  • Black Hills Putt 4 Fun - 16 min walk - 1.4 km
  • Moccasin Springs Natural Mineral Spa - 2 min drive - 2.5 km
  • Southern Hills Golf Course - 3 min drive - 2.9 km

Getting around

  • Rapid City Regional Airport (RAP) - 63 min drive

Restaurants

  • ‪Coffee Cup Travel Plaza - ‬8 min drive
  • ‪Dairy Queen - ‬17 min walk
  • ‪Big Time Pizza - ‬2 min drive
  • ‪Taco John's - ‬19 min walk
  • ‪The 309 General - ‬2 min drive

About this property

Stay USA Hotel & Suites

Hotel in Hot Springs with free breakfast and a fitness center
Stay USA Hotel & Suites offers 86 air-conditioned accommodations with hair dryers and irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations.

This Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 86 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a picnic area.
At Stay USA Hotel & Suites, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Stay USA Hotel & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 20:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 20.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 10.00 per accommodation (varies based on length of stay) plus USD 20.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Stay Usa
Usa Hotel
Usa Stay
Usa Stay Hot Springs
Usa Stay Hotel
Usa Stay Hotel Hot Springs
Usa Stay Hotel Suites
Stay USA Hotel & Suites Hotel
Stay USA Hotel & Suites Hot Springs
Stay USA Hotel & Suites Hotel Hot Springs

Stay USA Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 360 out of 1007 reviews
Rating 8 - Good. 281 out of 1007 reviews
Rating 6 - Okay. 175 out of 1007 reviews
Rating 4 - Poor. 114 out of 1007 reviews
Rating 2 - Terrible. 77 out of 1007 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 1 night in Aug 2025

8/10 Good

Catherine, Willits

Liked: Cleanliness, staff & service
The staff was great! Room clean Property, outside needs cleaning up quite a bit!
Stayed 1 night in Aug 2025

6/10 Okay

Paula A

Travelled with partner
Liked: Amenities
Microwave had someone else’s leftover food and no coffee in morning-all containers empty and several people attempted to fill cups and just threw them away. Ms.Youngblood at front desk was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Staff & service
Front desk was awesome
Stayed 1 night in Aug 2025

2/10 Terrible

Ruth, Farmington

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This place has been on our list, but we were greatly disappointed. We had to go back a long ways to get the keys re-processed. The 'new' keys worked but someone was already checked into the room! The final room had 2 stained chairs, replaced upon request but with two chairs which also needed cleaning. No pictures on the walls. We will eagerly return to Baymont.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Stayed 3 nights in Aug 2025

6/10 Okay

March

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

OK property if you get a good clerk

The stay started out badly. The reception clerk was probably new and had poor customer service skills. I asked her about the pool and she told us where it was and I asked why the electric sign at the entrance said it was closed. Her answer " I forgot". She then told us to go left for the elevator (it was right and then left. And the first room we were assigned to had a broken air conditioner. Fortunately we were quickly moved .The breakfast was OK but the same2 days in a row
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
They need to update their rooms, clean them better. The A/C did not work well. The waffles at breakfast had a weird taste to them. The lobby has been redone and is nice. They just need to redo all their rooms and update stuff, and their courtyard needs redone and fixed up. The swimming pool was not open.
Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Stayed 1 night in Jul 2025

10/10 Excellent

John, Casper

Stayed 1 night in Aug 2025

8/10 Good

Pedro A., Centennial

Stayed 2 nights in Aug 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort

Mammoth visit

The room was clean and comfortable. One of the towels was shredded. The location was convenient to the Mammoth Site and a Mexican restaurant. Breakfast was ok but there was no milk and the coffee was not good
Stayed 1 night in Aug 2025

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Aside from the flickering main light in the bathroom that made it difficult to even look in the mirror to the shower barely working, it was horrible. The breakfast was awful (coffee was out, no selection of anything edible, etc.). Worst of all, I felt as though I had to try really hard to get a smile or hello, etc. from the person at the front desk. Probably better to just sell this location and level it. It's aweful.
Stayed 1 night in Aug 2025

6/10 Okay

Lori

Travelled with partner
Liked: Cleanliness, staff & service
The bed was really soft. The tolet lid didn't open completely. It had the wrong screws. They were to big. You had to hold the lid when you were going to the bathroom. If you don't let them know that your room needs cleaned before 9:00am you can get changed 250.00$. It said they were short handed. I understand that but that's alot to get charged. In the pictures averting that showed a big hot tub in the bedroom. There was no hot tub. They need to show what things really look like.
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities
The building was large and well-kept. It was clean and the staff were friendly and helpful. The breakfast was good, however, they quickly ran out of biscuits for the biscuits and gravy. There were some furnishings in the room that could have been repaired or replaced. Overall, it was a good experience.
Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
we had a problem with the door lock took a little to get it to unlock mattress was a little soft
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient to stay for Hot Air Balloon Festival. Room was clean. Building needs repairs, our bathroom door didn't close well, among other things I noticed around the hotel. Continental bfast was OK, but not great and they had a tough time keeping up with guests.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda

Stayed 1 night in Aug 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Emily

Travelled with family and small children
Looks nice from the outside. Inside is ok. Rooms are big enough but shower curtain was stained.
Stayed 1 night in Aug 2025

10/10 Excellent

william

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just 5 stars
Stayed 2 nights in Aug 2025

10/10 Excellent

william

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one complaint no hot tub as advertised but still 5 stars
Stayed 1 night in Aug 2025