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Mercure Wigan Oak Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Wigan Oak Hotel

Exterior
Garden
Lobby
Bar (on property)
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
Orchard Street, Greater Manchester, Wigan, England, WN1 3SS
  • Wigan Pier
    17 min walk
  • McDonald's
    4 min walk
  • Wigan Wallgate Station
    10 min walk
  • Manchester (MAN)
    42 min drive

Room options

About the area

Wigan

A stay at Mercure Wigan Oak Hotel places you in the heart of Wigan, steps from Wigan Little Theatre and 9 minutes by foot from Museum of Wigan Life. .This hotel is 15.5 mi (25 km) from Knowsley Safari Park and 0.8 mi (1.4 km) from Haigh Country Park.

What's nearby

  • Wigan Pier - 17 min walk
  • DW Stadium - 5 min drive
  • Robin Park Arena - 5 min drive
  • Three Sisters Racing Circuit - 11 min drive
  • Haydock Park Racecourse - 11 min drive

Getting around

  • Wigan Wallgate Station - 10 min walk
  • John Lennon Airport (LPL) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Moon Under Water - ‬8 min walk
  • ‪Whelley Ex Servicemen's Club - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Muffin Break - ‬8 min walk

About this property

Mercure Wigan Oak Hotel

Hotel in Wigan with a 24-hour front desk and a restaurant
Mercure Wigan Oak Hotel offers 88 accommodations with coffee/tea makers and hair dryers. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 88 guestrooms featuring plasma televisions. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a garden and make use of amenities such as concierge services and wedding services. This hotel also features a fireplace in the lobby and a banquet hall.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Wigan? This hotel has 3035 square feet (282 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Mercure Wigan Oak Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: GBP 8-13.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference space (3035 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 8 to 13.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Wigan
Hotel Mercure Wigan Oak
Mercure Hotel Wigan
Mercure Oak
Mercure Oak Hotel
Mercure Oak Wigan
Mercure Wigan
Mercure Wigan Oak
Mercure Wigan Oak Hotel
Wigan Oak
Mercure Wigan Oak Hotel United Kingdom
Wigan Quality Hotel
Mercure Wigan Oak Hotel Hotel
Mercure Wigan Oak Hotel Wigan
Mercure Wigan Oak Hotel Hotel Wigan

Mercure Wigan Oak Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 168 out of 560 reviews" "
Rating 8 - Good. 223 out of 560 reviews" "
Rating 6 - Okay. 110 out of 560 reviews" "
Rating 4 - Poor. 51 out of 560 reviews" "
Rating 2 - Terrible. 8 out of 560 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Kevin

Business traveller
little disappointed
Arrived a little late, around 21:00. Waited a good 5 minuted before anyone arrived to check me in. Hotel was a bit dated, i could see that they were understaffed. People in the bar waiting a while to be served, lots of dirty plates and glasses laying around. I spotted a glass on the side with some beer left when i came back from dinner. The same glass was still there in the morning when i checked out. Room was fine, clean and a good size.
Stayed 1 night in Mar 2020

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very pleasant
Staff unhelpful from booking in until we left. Room was dusty and only one plug socket. View of the delivery area wasn't very interesting and the yard is very unkept. We were not told where the breakfast area was or where the food was served from. The bar was left unattended so I went to the pub across the road. All the staff seemed to be interested in was where they were going and what time they got in. We have stayed in many hotels over the years and this is by far the worst. We won't be going back.
Stayed 2 nights in Mar 2020

8/10 Good

Hannah

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
The room had a bed and en suite. Facilities basic.
Stayed 1 night in Feb 2020

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
Nothing too much bother. Friendly team clean room. Loads of free parking all good
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Everything was fine. The hotel is a bit dated and could do with updating.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room 407
One of the towels had brown stuff on it. Crack in the ceiling in the left corner where the shower was. "Double bed" was two single beds and room was slightly clean. I'd have gotten stuff changed if we were there more than one night.
Stayed 1 night in Jan 2020

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice room the beds were very comfortable the rooms were very warm
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Good position for town. Friendly staff. Nice bedroom and bathroom with comfortable bed.
Stayed 2 nights in Dec 2019

4/10 Poor

Phil

Business traveller
Disliked: Property conditions & facilities
Tired hotel in desperate need of updating
A very tired hotel in desperate need of decoration and updating
Stayed 1 night in Nov 2019

10/10 Excellent

YU WUN

Stayed 3 nights in Nov 2019

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here frequently when visiting family
Stayed 1 night in Nov 2019

6/10 Okay

Francesca

Business traveller
Liked: Cleanliness, staff & service, room comfort
Noise level high , mess in coriander , could hear next door both sides going to the toilet functions early hours morning doors banging while trying to sleep
Stayed 1 night in Nov 2019

10/10 Excellent

Eisimat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Paul

Stayed 1 night in Oct 2019