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The Com Plex Motel

3.0 star property

Photo gallery for The Com Plex Motel

Front of property - evening/night
Family Studio Suite, Accessible
Restaurant
Staircase
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Mataatua: The House That Came Home
    ‪3 min walk‬
  • Te Manuka Tutahi Marae
    ‪4 min walk‬
  • Whakatane Hospital
    ‪4 min drive‬
  • Whakatane (WHK)
    ‪15 min drive‬

Room options

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite

Accessible Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite

Ground Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible

Family Studio Suite, Accessible

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Top Floor Studio Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

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About the area

Whakatane

With a stay at The Com Plex Motel in Whakatane, you'll be just steps from Whakatane River Walk and Wairere Falls. .This motel is 0.2 mi (0.3 km) from Mataatua: The House That Came Home and 0.2 mi (0.3 km) from Te Manuka Tutahi Marae.
View more Motels in WhakataneOpens in a new window

What's nearby

  • Whakatane River Walk - 2 min walk - 0.2 km
  • Wairere Falls - 2 min walk - 0.2 km
  • Mataatua: The House That Came Home - 3 min walk - 0.3 km
  • Te Manuka Tutahi Marae - 4 min walk - 0.3 km
  • Whakatane Hospital - 4 min drive - 3.2 km

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Turkish Kebab House - ‬6 min walk
  • ‪Robert Harris Cafe Whakatane - ‬10 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪The Quay Cafe/Licensed Restaurant - ‬5 min drive
  • ‪Quart House Bar - ‬4 min walk

About this property

The Com Plex Motel

Motel in Whakatane with free parking
The Com Plex Motel offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, and housekeeping is provided daily.
This motel offers designated smoking areas.
Enjoy a satisfying meal at The Comm Restaurant & Bar serving guests of The Com Plex Motel.
Free self parking is available onsite.
The Comm Restaurant & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: NZD 0 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 257 out of 320 reviews
Rating 8 - Good. 56 out of 320 reviews
Rating 6 - Okay. 5 out of 320 reviews
Rating 4 - Poor. 2 out of 320 reviews
Rating 2 - Terrible. 0 out of 320 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying there during our short trip, thank you!
Stayed 2 nights in Jan 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service
Good location. Nice and clean. Shower design isn't great - shower itself is good, but shower water covers bathroom floor and spreads to carpet outside of bathroom - left a musty smell in the room despite the air fresheners.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean tidy room pleasent staff felt homley
Stayed 1 night in Dec 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Gerry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Julie, Te Awamutu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was excellent. It was let down by the quality of the bed. When staying in such a new complex i would have expected a lovely plush mattress. Instead we had a thin mattress that showed and felt every spring. It was not a comfortable night sleep. For that alone we will not stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was good albeit the family room was a tad on the small size and lacked bedside tables; and in particular lamps as the only light was in the ceiling which meant early bedtime for everyone.
Stayed 1 night in Dec 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and well appointed room. Was a. It noisey at night
Stayed 1 night in Jan 2025

10/10 Excellent

Ky

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay whilst in Whakatane. Modern facilities and extra care taken to ensure my stay was pleasant.
Stayed 3 nights in Jan 2025

6/10 Okay

John

Liked: Property conditions & facilities
Nice and clean. The beds were hard and Uncomfortable but otherwise all good
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! We had twin babies with us so this was super convenient and a great place to stay with kids. Check in was a breeze, parking was straight outside our room so we could unload easily. Staff were super helpful and friendly. We would definitely stay here again when we come next time! Thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Clean amenities, great price
Stayed 2 nights in Dec 2024

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely overnight stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location
Stayed 2 nights in Dec 2024

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, property conditions & facilities
Great :)
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia May, BOP

Stayed 1 night in Dec 2024

10/10 Excellent

Ebony

Travelled with family
My daughter and I were really happy with our stay. Great reception and tidy clean room. Will happily come and stay here again
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay. Always a pleasure. Super clean and tidy facilities, big comfy bed, good selection of pillows, convenience plus! Friendly staff. Easy parking. Absolutely A shower pressure! See you again soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Roh

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this place a few times when passing through.
Stayed 1 night in Dec 2024

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, spacious, short distance to shops, restaurants, banks etc. Restaurant and Bar on site. My Husband and I thoroughly enjoyed our stay after a long day of travelling.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay. It was clean and had all or requirements. Friendly welcoming staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay here and always enjoy our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Hohepa

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place to stay
Stayed 1 night in Dec 2024