6/10 Okay
Carolyn
8 June 2025
Liked: Cleanliness
Only booked the day before due to unforeseen visit to Whitby. When booking my selection was for a dog friendly room and was advertised as a Deluxe Double. We were allocated room 10 on the third floor, there is nothing deluxe about this room, it is tiny, have to shimmy on one side to get into the bed, couldn’t swing a cat in there and the bathroom is so small bending over to dry you bang your backside on the wall or door, lights go out when you switch the low power shower on !! The blind doesn’t work so the flimsy curtains let all the light in. The bed is very uncomfortable, on the up side the hotel and rooms are lovely and clean. As regular visitors to Whitby we won’t stay here again and was disappointed as only half the rooms taken so surely we could have been allocated a much better, as described and paid for deluxe room. Since leaving I have read several disappointed reviews of room 10, think this is been miss sold.
Carolyn
Stayed 1 night in Jun 2025