Pocono Resort Conference Center - POCONO MOUNTAINS White Haven, USA - Best Price Guarantee

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Dates

December 2024

January 2025

Indoor pool, open 10:00 AM to 10:00 PM, pool loungers

Overview
Rooms
Location
Policies

Popular amenities

Pool

Pet-friendly

Housekeeping

Laundry

24/7 front desk

Air conditioning

Explore the area

35 Hospitality Way, White Haven, PA, 18624

Hickory Run State Park
3 min drive
White Haven South Trailhead
7 min drive
Jack Frost Mountain Resort
11 min drive
Wilkes-Barre, PA (AVP-Scranton Intl.)
29 min drive

Room options

Suite, 2 Bedrooms, Non Smoking

55 sq m
Sleeps 5
2 King Beds

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Accessible

30 sq m
Sleeps 2
1 King Bed

Romantic Room, 1 King Bed, Non Smoking

30 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

30 sq m
Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

30 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About the area

White Haven

With a stay at Pocono Resort Conference Center - POCONO MOUNTAINS in White Haven, you'll be within a 15-minute drive of Jack Frost Mountain Resort and Hickory Run State Park. .This hotel is 3.7 mi (5.9 km) from Lehigh River and 4.9 mi (7.9 km) from White Haven South Trailhead.

What's nearby

Hickory Run State Park - 3 min drive - 3.0 km
Split Rock Resort Indoor Waterpark - 9 min drive - 8.8 km
Jack Frost Mountain Resort - 11 min drive - 8.7 km
Big Boulder Ski Area - 17 min drive - 14.6 km
Boulder Field - 28 min drive - 10.6 km

Getting around

Wilkes-Barre Scranton Intl. Airport (AVP) - 29 min drive

Restaurants

‪Hickory Run Plaza Restaurant - ‬6 min drive
‪McDonald's - ‬16 min walk
‪Burger King - ‬11 min drive
‪IHOP - ‬6 min drive
‪New China Pearl - ‬9 min drive

About this property

Pocono Resort Conference Center - POCONO MOUNTAINS

Hotel in White Haven with a sauna and a 24-hour front desk

Pocono Resort Conference Center - POCONO MOUNTAINS offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, spring water baths, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 140 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature spring water baths and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Take advantage of recreation opportunities including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Planning an event in White Haven? This hotel has 7750 square feet (720 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Languages

English, Hindi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking on site
Extended parking on site
On-site parking includes off-street options

Things to do

Indoor pool
Playground
Sauna

Family friendly

Indoor pool
Laundry facilities
Microwave (on request)
Playground
Fridge (on request)

Conveniences

ATM/banking services
Banquet hall
Lift
Reception hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Wedding services

Business services

Conference centre (7750 square feet of space)
Meeting rooms - 3

Outdoors

BBQ grill(s)
Pool sunloungers

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Wheelchair-accessible (may have limits)

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Spring water bath
Toilet paper
Towels

Entertainment

TV channels
Flat-screen TV
Premium channels

Food and drink

Coffee/tea maker
Microwave (on request)
Fridge (on request)

Desk
Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out fee: USD 20.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

Bar/lounge
Sauna

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a one-time cleaning fee of USD 25 and a deposit of USD 100 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 30 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per day

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

Pet deposit: USD 100 per stay
Pet fee: USD 25 per pet, per night plus USD 25 one-time cleaning fee
Service animals are exempt from fees
Late check-out fee: USD 20.00
Rollaway bed fee: USD 20.0 per day
Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a security system

We should mention

Pool access available from 10:00 AM to 10:00 PM

Only registered guests are allowed in the guestrooms

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Pocono Resort Conference Center - POCONO MOUNTAINS Hotel

Quality Inn Pocono Resort Lake Harmony

Quality Pocono

Quality Pocono Lake Harmony

Pocono Resort Lake Harmony

Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

Pocono Resort Conference Center - POCONO MOUNTAINS Reviews

6.6

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

4/10 Poor

Magaly

28 July 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Victor, Union city

22 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing time with the family.

Stayed 1 night in Jul 2024

2/10 Terrible

Sheritta

21 July 2024

This hotel is closed. We showed up and a notice was on the door also someone walked up and told us they were closed for a while. Not sure why they took money We had to find another hotel after 3plus hr drive. Still waiting for a refund.

Stayed 2 nights in Jul 2024

2/10 Terrible

Julie

21 July 2024

Stayed 2 nights in Jul 2024

2/10 Terrible

Layne A

Travelled with family

15 July 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

2/10 Terrible

Paul

15 July 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place sucks.

I didn’t actually get to stay here, my reservation was canceled by the hotel while I was in route.

Stayed 4 nights in Jul 2024

10/10 Excellent

Barbara

Travelled with family

12 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice stay

Stayed 2 nights in Jul 2024

2/10 Terrible

Brian

Travelled with family

11 July 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If i could give a 0 i would

Was the most disgusting and disappointing hotel I have ever gone too. Mysterious stains, disgusting trash in the hall of spoilt milk, poor quality of pool care, smoking tar on ceiling. Not to mention a man smoking a cigar in building. Hazardous materials(damp aid) left in reach that children or pets could get into. When brought to their attention, they were super trashy and rude about it. Accussed us of being money hungry liars. Terrible customer service, talking over us, taking phone calls mid conversation. Tried to say no ones complained about it but then a cop came and said he gets called out a lot because this place is awful.

Stayed 3 nights in Jul 2024

2/10 Terrible

Wilson

11 July 2024

Stayed 1 night in Jun 2024

6/10 Okay

Theodore

10 July 2024

Disliked: Staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

2/10 Terrible

Xiomara

Travelled with family

5 July 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible customer service.

Stayed 1 night in Jul 2024

8/10 Good

Wagner

3 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

2/10 Terrible

Ryan

Travelled with family

30 June 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I wouldn’t bother with this property at all!!!!

Stayed 1 night in Jun 2024

2/10 Terrible

Barbara

Travelled with family

26 June 2024

Giant roaches in room. Blood on blanket. Awful

Stayed 2 nights in Jun 2024

2/10 Terrible

Mark

9 June 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Dilapidated and Dirty

I arrived to be greeted by a young man who didn't seem to know how to use the computer to look up my reservation. I realized later that perhaps it was because the wifi was so poor (it never worked in my room). This property looks to be about 60 years old, and clearly has been poorly maintained. The pool was empty (not full as in the advertisement). Common areas are dusty, smelly, with construction equipment strewn about. It is clearly falsely advertised on the hotels.com site. My room was dirty, and it appeared someone had cleaned their shoes or feet in the bathtub and the mud remained there when I checked in. The towels were old and "very" scratchy. The bed was good however. There was no thermostat in the room, and the manual settings on the AC made for an uncomfortable sleep. AVOID AT ALL COSTS!

Stayed 1 night in Jun 2024

2/10 Terrible

Darrick

Travelled with partner

3 June 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the first negative review I have ever left. This was clearly once a big bustling resort center. But it likely went under and they sold it. Now some family is running it bare bones, but keeping up all the old pictures of when it was thriving, making it look like it is still nice online. The property looked abandoned when we arrived, weeds everywhere, overgrown, limited signage, and no cars in parking lot. The end where we stayed has like 4 floors and the upper three looked wrecked from the windows. The whole building had a 4/10 cigarette smoke smell. The pool had a "temporarily closed" sign, but had clearly been closed for a long time. It seemed obvious they did not intend to fix it. Various areas were in disrepair, including exposed wiring We we're unhappy, primarily because of the pool being shut down and the cigarette smell. So we asked for our money back, and were told no and give the run around. I probably could have gotten my money back if I got really angry and raged at the man at the counter, but I just don't think that is kind or acceptable, so I decided to leave this review instead. Would highly recommend against staying here.

Stayed 2 nights in May 2024

2/10 Terrible

shandra

2 June 2024

Stayed 1 night in Jun 2024

2/10 Terrible

Jacob

2 June 2024

Disliked: Staff & service

Stayed 1 night in Jun 2024

2/10 Terrible

Abdul

Travelled with family, Business traveller

26 May 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The first room toilet wouldn’t flush they moved me to second room and it smelled like urine& the water wasn’t working. I tried get my money back and staff couldn’t call any managers. 3 other people that was there had similar issues! I thought I was in the twilight zone! Expedia relocated me to best western 11 mins away! This place needs to be shut down and fined! Expedia tried calling front desk while I was standing right there and the staff ignored the call right in front of my face. It was unreal! The place look like a scene from zombie apocalypse movies. Please someone shut this place down!!!!

Stayed 1 night in May 2024