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SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Lobby
Standard Room, 1 Queen Bed, Accessible, Bathtub
Free breakfast
Lobby
Reception

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
1807 Concord Pike, Wilmington, DE, 19803
  • Brandywine Valley
    1 min walk
  • Cajun-sno
    1 min walk
  • Wilmington Station
    9 min drive
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    27 min drive

Room options

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Executive Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Days Inn by Wyndham Wilmington/Brandywine

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.4 out of 5, (1000)
The price is AU$143
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Days Inn by Wyndham Wilmington/Brandywine

About the area

Wilmington

Located in Wilmington, SureStay Plus Hotel by Best Western Brandywine Valley is connected to a shopping center, within a 10-minute drive of Grand Opera House and Wilmington Riverwalk. .This hotel is 5.8 mi (9.4 km) from Eden Park and 10.7 mi (17.2 km) from Longwood Gardens.

What's nearby

  • Nemours Mansion and Gardens - 4 min drive
  • Grand Opera House - 6 min drive
  • Delaware Art Museum - 6 min drive
  • Wilmington Riverwalk - 7 min drive
  • Winterthur Museum, Garden and Library - 10 min drive

Getting around

  • Wilmington Station - 12 min drive
  • Philadelphia Intl. Airport (PHL) - 27 min drive

Restaurants

  • ‪Panera Bread - ‬9 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪A.I. DuPont Hospital Cafeteria - ‬4 min drive
  • ‪Burger King - ‬19 min walk
  • ‪Jasmine Restaurant - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Pet-friendly hotel with free breakfast connected to a shopping center in Wilmington
SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 95 air-conditioned rooms featuring DVD players. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Plus Hotel by Best Western Brandywine Valley. A complimentary breakfast is included.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary breakfast is offered.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • DVD player
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
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Best Western Wilmington
Brandywine Valley Inn Wilmington
Brandywine Valley Wilmington
SureStay Plus Brandywine Valley
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SureStay Plus Brandywine Valley Best Western
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SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

SureStay Plus Hotel by Best Western Brandywine Valley Reviews

Reviews

6.4
Rating 10 - Excellent. 263 out of 1001 reviews" "
Rating 8 - Good. 199 out of 1001 reviews" "
Rating 6 - Okay. 190 out of 1001 reviews" "
Rating 4 - Poor. 147 out of 1001 reviews" "
Rating 2 - Terrible. 202 out of 1001 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Roxann

Travelled with family
Liked: Staff & service, amenities
Older property, needs some TLC. But Nikki at the front desk was amazing!!! So friendly and welcoming!
Stayed 1 night in Sep 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2024

2/10 Terrible

Dana

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was wonderful veey pleasant But there was a couple of roaches and a used cup wiyh liquid left in the fridge
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Stayed 2 nights in Aug 2024

6/10 Okay

Seungbeen

Business traveller, Travelled with group
Liked: Staff & service
I met glasses her She has friendly and nice And I checked my room but, I was confused Because a lot of dirty bug and dirty room and noise but the hotel staff very nice I like them
Stayed 1 night in Sep 2024

6/10 Okay

Salvatore

Room wasn’t cleaned well and found dead roaches
Stayed 1 night in Jul 2024

4/10 Poor

Kandy

Stayed 1 night in Aug 2024

4/10 Poor

Foundress

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was dirty and unusable. After i mentioned it, i was not advised. The outside hot tub was empty. The indoor jets Didn't work. I woke up with a dead roach on my chest. Disgusting.
Stayed 2 nights in Aug 2024

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very nice the room was alright bathroom very small looks like there was a leak upstairs, the pool really needs to be updated looks like a lot of algae
Stayed 1 night in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

JANE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I WANT TO MAKE A COMPLAINT, THEY SHOULD RETURN TO ME SOME MONEY BUT I CHOSE THAT HOTEL BECAUSE OF THE POOL WHICH LOOKS WONDERFUL ON THE WEBSITE BUT NEITHER I OR ANYONE SWIMMED BECAUSE IT WAS DIRTY AND NO ONE SAID ANYTHING TO ME WHEN I CHECKED IN TOLD ME, PLEASE CONTACT TO ME
Stayed 2 nights in Aug 2024

8/10 Good

Ismael

Stayed 1 night in Aug 2024

6/10 Okay

Tia

Travelled with partner
Liked: Cleanliness, staff & service
The standard room are old and outdated.
Stayed 1 night in Aug 2024

6/10 Okay

Darrin

Liked: Staff & service
The young lady who was at the desk when I checked in is an absolute professional - one of the best hotel staff I have ever interacted with (I spend approx. 20 nights per year in a motel for personal travel). The man at check-out was also helpful. The property appearance just looks tired and the outside lacks attention to detail in upkeep (unkempt - trash/landscaping). The on-line picture when I booked makes it look better than it is. To be clear, there are properties that are much worse, but there are many in this price range that are better. The exterior doors say they are locked, even as they stood open all evening. I had some other issues with cleanliness in the room; the front desk assured me they would be addressed.
Stayed 1 night in Aug 2024

6/10 Okay

Anitra

Travelled with partner
Disliked: Property conditions & facilities
This property was convenient to the location of event I had attended earlier in the evening. That’s about all I have to say positively. I booked at king bed. Housekeepers were relaxing in the lobby chatting with the front desk manager who was so hungry she ate in front of me. I went to the room to sanitize. There were patch repairs in just about every wall. It felt creepy. The inside of the refrigerator wasn’t clean and the toilet seat had been cleaned with a dirty towel. But overall the cleaning was ok. Then I saw a fleck on a pillow. I turned the bed down and there was more flecks. They were very small but looked some like bugs. When I checked out the next day I saw housekeepers drop the linens on the ground outside. The flecks were probably from the debris that flies in the air when dropped and the bugs that live in that dirt. I complained about the bugs and the front desk person immediately “upgraded “ me to a court side “queen” room but the bed was actually a full. There were no flecks in it though. The refrigerator and microwave were old and extremely used. I did have to clean the toilet but I was going to do that anyway. And there were no holes in the walls with patch repairs so I accepted the “upgrade” Of course I cleaned the rest of the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Fine experience
Stayed 1 night in Aug 2024

8/10 Good

Kevin

there were people shouting in room next too me...
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew, Epsom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 1 night in Aug 2024

2/10 Terrible

Christian j

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
can tell the lack of care of property interior and exterior
Stayed 2 nights in Aug 2024

10/10 Excellent

Rickia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The pool was incredibly dirty. The room was dirty and smell bad. The washroom was terribly small et there was some insect on the floor. The floor of the room was sticky et dirty. The hotel could be interesting if someone maintain it. The breakfast was good but we lost 4 times electricity so we ate bread and jam only. The people at front desk were polite and professional. We don’t recommend this place unfortunately.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
The staff was very nice...however the bed was uncomfortable and there was a cockroach in my room :(
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

10/10 Excellent

marvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024