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SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Lobby
Free breakfast
Lobby
Reception
Standard Room, 1 Queen Bed, Accessible, Bathtub

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
1807 Concord Pike, Wilmington, DE, 19803
  • Brandywine Valley
    ‪1 min walk‬
  • Brandywine Creek State Park
    ‪4 min drive‬
  • Nemours Mansion and Gardens
    ‪4 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪27 min drive‬

Room options

View all photos for Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Executive Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Days Inn by Wyndham Wilmington/Brandywine

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.4 out of 5, (1001)
The price is AU$156
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Days Inn by Wyndham Wilmington/Brandywine

About the area

Wilmington

Located in Wilmington, SureStay Plus Hotel by Best Western Brandywine Valley is connected to a shopping center, within a 10-minute drive of Grand Opera House and Wilmington Riverwalk. .This hotel is 5.8 mi (9.4 km) from Eden Park and 10.7 mi (17.2 km) from Longwood Gardens.

What's nearby

  • Nemours Mansion and Gardens - 4 min drive
  • Grand Opera House - 6 min drive
  • Wilmington Riverwalk - 7 min drive
  • Chase Center on the Riverfront - 7 min drive
  • Winterthur Museum, Garden and Library - 10 min drive

Getting around

  • Wilmington Station - 12 min drive
  • Philadelphia Intl. Airport (PHL) - 27 min drive

Restaurants

  • ‪Panera Bread - ‬9 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪A.I. DuPont Hospital Cafeteria - ‬4 min drive
  • ‪Burger King - ‬19 min walk
  • ‪Jasmine Restaurant - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Pet-friendly hotel with free breakfast connected to a shopping center in Wilmington
SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 95 air-conditioned rooms featuring DVD players. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Plus Hotel by Best Western Brandywine Valley. A complimentary breakfast is included.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary breakfast is offered.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • DVD player
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
Best Western Plus Brandywine
Best Western Plus Brandywine Valley
SureStay Plus Brandywine Valley Wilmington
Best Western Plus Brandywine Valley Inn Wilmington
Best Western Plus Brandywine Valley Wilmington
Best Western Brandywine Valley Inn Wilmington
Best Western Brandywine Valley Wilmington
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Best Western Wilmington
Brandywine Valley Inn Wilmington
Brandywine Valley Wilmington
SureStay Plus Brandywine Valley
SureStay Plus Hotel Brandywine Valley Best Western Wilmington
SureStay Plus Hotel Brandywine Valley Best Western
SureStay Plus Brandywine Valley Best Western Wilmington
SureStay Plus Brandywine Valley Best Western
SureStay Plus Hotel by Best Western Brandywine Valley Hotel
SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

SureStay Plus Hotel by Best Western Brandywine Valley Reviews

Reviews

6.4
Rating 10 - Excellent. 267 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 148 out of 1003 reviews
Rating 2 - Terrible. 204 out of 1003 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff and nice clean room. Very comfortable bed tha
Stayed 2 nights in Nov 2024

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel are on point. They were helpful with information about the surrounding area for things I needed. Thanks for making me feel like an honored guest. 🙏
Stayed 3 nights in Nov 2024

4/10 Poor

Guadalupe

Stayed 7 nights in Oct 2024

2/10 Terrible

Jigarkumar

Disliked: Cleanliness, staff & service, property conditions & facilities
I had reserved a non-smoking room with two beds for my stay. Upon arrival, I was informed that I needed to pay an additional $16 because the assigned room was pet-friendly. When I explained that I did not have any pets, the staff member insisted that I either pay the $16 pet fee or an additional $30 to change rooms. She then advised me to dispute the charge with the third-party booking platform, Expedia. Unfortunately, the room itself was in extremely poor condition. It was covered in dust, and we encountered several roaches. I documented the issues with photos and videos, which I plan to share with Expedia in the next day or two. I find it unacceptable that Expedia charged me approximately $85, and the hotel added an additional $16 for such substandard accommodations. I will be reaching out to customer support to request a refund, as this experience completely ruined my trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Charlene

Disliked: Cleanliness, property conditions & facilities
Room key had to be rekeyed 3 times. Could not get a 1st floor room as stairs are hard to navigate. Tv had 3 remote controls all with different functions. Water would not shut off in the tub, sink would not drain. Worst of all this i had roaches in my room until they came to spray. Manager gave me a one night credit. Still didn't make up for all the issues
Stayed 7 nights in Nov 2024

10/10 Excellent

Lissed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DeAsia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It was ok but it could have been more cleaner in the room but you get what you pay for
Stayed 1 night in Nov 2024

4/10 Poor

lorraine

Disliked: Staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Tiwajopelo

Travelled with group
Disliked: Staff & service, room comfort
A motel, picture on website very different from actual. Walls are paper thin
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Stayed 6 nights in Nov 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely filthy. I walked in at 230p asking if I could check in a little early and this lady had the nerve to try to charge me an early check in fee. The lobby was dirty and there was a door to the back room that showed an area where the carpets were completely ripped. Eventually I got into the room and it was DISGUSTING. It stank of roach spray and there were literal hand sized stains all over the bed. The lady at the counter acted surprised and I showed her the video and she tried to say it hadn't been changed. Those stains were NOT new.
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Expedia shows the hotel as having checkout time at noon, but we had staff knocking on our door every ten minutes starting at 10:30. at 5 after, someone came and basically told us to get out. that was really our only issue though. overall at was a very nice place
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very economical cost. Not 15 minutes from downtown. Room was clean and cozy. Staff was friendly. Hotel needs a little upgrade. Area was a little dark at night. But otherwise I was satisfied.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc, Weston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad.
Stayed 1 night in Nov 2024

6/10 Okay

Ronald

Stayed 1 night in Oct 2024

2/10 Terrible

het

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Breakfast could use improving. As well the beds are very comfortable. Staff was great
Stayed 2 nights in Nov 2024

4/10 Poor

Kendell

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

I liked pet friendly
Stayed 2 nights in Oct 2024

4/10 Poor

Viola

Travelled with family
The hot water in the tub ran continuously. The tv was difficult to use with no instructions.
Stayed 2 nights in Oct 2024

2/10 Terrible

Justin

Stayed 1 night in Oct 2024

8/10 Good

Ashlee

Business traveller
Liked: Cleanliness, staff & service
You can tell that they have made some quick updates to the rooms. There is easy access to many stores and restaurants in the area.
Stayed 3 nights in Oct 2024

6/10 Okay

Andrea

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Fairly clean, but poorly maintained: TV didn’t work, sink didn’t drain, tub had constantly leaking faucet….
Stayed 2 nights in Oct 2024

4/10 Poor

kathleen

Disliked: Cleanliness
For the most part, this was a perfectly decent budget motel. However, there were several cockroaches in my room, including in my bed when I woke up in the morning.
Stayed 1 night in Oct 2024