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Holbrook Manor & Spa - OCEANA COLLECTION

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holbrook Manor & Spa - OCEANA COLLECTION

Front of property
Indoor pool
Front of property
Deluxe Suite
Reception

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Castle Cary Road, Wincanton, England, BA9 8BS
  • Hauser and Wirth Somerset
    11 min drive
  • Haynes International Motor Museum
    11 min drive
  • Stourhead
    12 min drive
  • Bristol (BRS-Bristol Intl.)
    63 min drive

Room options

View all photos for Classic Room, Garden View, Annex Building

Classic Room, Garden View, Annex Building

Classic Room, Garden View, Annex Building

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Garden View

Deluxe Suite, Garden View

Deluxe Suite, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Montigo Resorts, Somerset
Hot tub
Spa
Pet-friendly
Parking included
4.2 out of 5, Very good, (297)
The price is AU$303
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Montigo Resorts, Somerset

About the area

Wincanton

Located in Wincanton, Holbrook Manor & Spa - OCEANA COLLECTION is in the suburbs, within a 15-minute drive of Gartell Light Railway and Hauser and Wirth Somerset. .This spa hotel is 22.3 mi (35.9 km) from Longleat Safari and Adventure Park and 19 mi (30.5 km) from Center Parcs Longleat Forest.

What's nearby

  • Hauser and Wirth Somerset - 11 min drive - 9.6 km
  • Haynes International Motor Museum - 11 min drive - 11.7 km
  • Stourhead Garden - 12 min drive - 15.6 km
  • Stourhead - 12 min drive - 15.8 km
  • Longleat Safari and Adventure Park - 33 min drive - 35.9 km

Getting around

  • Templecombe Station - 8 min drive
  • Bristol International Airport (BRS) - 63 min drive

Restaurants

  • ‪Cale Park Kitchen - ‬5 min drive
  • ‪Bay Tree - ‬8 min drive
  • ‪Hooga Coffee - ‬4 min drive
  • ‪The Place - ‬8 min drive
  • ‪Castle Inn - ‬12 min drive

About this property

Holbrook Manor & Spa - OCEANA COLLECTION

Suburban hotel with a full-service spa and a sauna
Holbrook Manor & Spa - OCEANA COLLECTION offers 20 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. 32-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations.

This Wincanton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The Hayloft Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Stay in one of 20 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 10.95 for adults and GBP 5.95 for children
  • 1 coffee shop/cafe

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall
  • Reception hall

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Portable fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 10.95 for adults and GBP 5.95 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Property Registration Number 13366050

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holbrook Manor Hotel Spa
Holbrook Manor Spa OCEANA COLLECTION
Holbrook Manor Hotel Spa OCEANA COLLECTION
Holbrook Manor & Spa - OCEANA COLLECTION Hotel
Holbrook Manor & Spa - OCEANA COLLECTION Wincanton
Holbrook Manor & Spa - OCEANA COLLECTION Hotel Wincanton

Holbrook Manor & Spa - OCEANA COLLECTION Reviews

Reviews

6.8
Rating 10 - Excellent. 14 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 4 out of 40 reviews" "
Rating 4 - Poor. 4 out of 40 reviews" "
Rating 2 - Terrible. 9 out of 40 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

John

Business traveller
Disliked: Staff & service
It's a gym with a cold food only cafe abd a few ro
Stayed 1 night in Jul 2024

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful property and management. Room was covered in spiders, moths and other insects. Carpets were dirty, bath had what looked like blood and pubic hair in it. Avoid this place.
Stayed 1 night in Jun 2024

8/10 Good

Jawad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs some love but can see the potential.
It really will be lovely when the new owners spend some money on if…. The staff were lovely but to not even have a bottle of white wine on offer was not good. The café seems more geared up for the Spa/Club. We were ‘upgraded to one of the rooms in the manor itself but I’m not sure this was actually an upgrade as it was quite ‘noisy’ not in a group of people way but in a ‘needs carpets & soft furnishings’ way as you could hear people walking around & talking. At one point we were trying to work out whose phone was ringing then realised it wasn’t in our room. The Manor House is clearly geared up for just weddings at this point. It’s a shame but we now realise why the pricing was such. Needs, at the very least, a bar that sells more than cans of drinks and mini bottles of wine. Almost but not quite for us.
Stayed 1 night in Jun 2024

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities
I was disappointed with the dining options as the 'Garden Cafe' was also the 'Bar' and what was offered was very limited.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The annex is awful
Insecure front and patio doors, no curtains and blinds that don’t close fully. Cobwebs in door and bathroom glass panels. Drippy tap from shower. Prob the worst place I have stayed in the UK using Hotels.com. Prob the second worst place I have stayed after some doss house in ilford.
Stayed 1 night in Jun 2024

2/10 Terrible

Lee

Stayed 2 nights in Jun 2024

10/10 Excellent

Giles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value, service, comfort and surrounding
Amazing place, incredible value. I have no doubts the prices will rise so go there now if you get a chance.
Stayed 1 night in May 2024

2/10 Terrible

Calum

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely little hotel with gorgeous rooms and grounds, great massage in the hayloft, spa facilities a little basic
Stayed 1 night in May 2024

10/10 Excellent

Linds

Relatives visit
Booked for relatives. They enjoyed it especially the big comfy bed, bath, private patio, tea coffee etc. they didn’t have time to use the club facilities
Stayed 2 nights in May 2024

4/10 Poor

Jason

Disliked: Cleanliness, staff & service
The boiler had failed in the garden rooms and we wouldn’t have heating or hot water but we were told we would be issued with robes and could use the showers at the spa. On arriving at reception to collect the robes before showering to head out for a restaurant booking we were told there were not robes left. A manager intervened and told the member of staff to go upstairs and get one. The robe was given to my partner as they only had one. We asked if they were clean we were told yes. On putting the robe on after the shower she put her hand in the pockets only to find used dirty paper treatment pants/ knickers. Shocking for a member of staff to confirm they were clean if she wasn’t sure. Not a nice discovery for someone to have to deal with. Our clean robes should have been issued and in our rooms before we arrived. It put us off so much we didn’t even go down for breakfast that was actually included and paid for. Very disappointed
Stayed 1 night in May 2024

8/10 Good

Kevin

Stayed 1 night in Apr 2024

10/10 Excellent

ALBERTO

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would go back.
Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value for money. the staff were amazing and ever so helpful. the swimming pool was clean and the facilities for the money were outstanding
Stayed 1 night in Apr 2024

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Edith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spa hotel
Great value hotel with spacious rooms & bathrooms, lovely gym and spa. Common living areas are a bit sparse and lacking in furniture & warmth but there is a nice cafe in the spa with decent food (daytime only).
Stayed 1 night in Apr 2024

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 2 nights in Mar 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
My stay at hotel was amazing.Staff was great, very clean.Would definitely recommend to stay there again
Stayed 1 night in Mar 2024

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly they had no kitchens so no hot food on the 1st night.
Stayed 2 nights in Feb 2024

2/10 Terrible

paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
On arrival I was informed there was nowhere to eat or drink has the kitchen was being refurbished. When I asked why I wasn’t informed they said it was on the website but has I booked through hotels.com I wasn’t aware. When I asked for refund I was told this was not possible
Stayed 1 night in Feb 2024

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spa break
Clean and big room Spa was lovely great showers in the pool Shame no evening meal available but lovely little cafe with really helpful staff
Stayed 1 night in Feb 2024

8/10 Good

G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel Spa etc…. But no restaurant and Bar?
Very clean and comfortable. Disappointing not to have an up and running restaurant and bar. Not obvious when making the initial booking
Stayed 1 night in Feb 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful stay here and the spa facilities are lovely. There wasn’t any food facilities available during our stay but we knew this beforehand. Lovely place and nice staff.
Stayed 1 night in Feb 2024