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Best Western Shaftesbury The Royal Chase Hotel

3.0 star property

Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Indoor pool
Executive Room, 1 King Bed, Non Smoking
Property grounds
Fireplace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB
  • Gold Hill Museum
    ‪16 min walk‬
  • Shaftesbury Abbey Museum and Garden
    ‪18 min walk‬
  • Longleat Safari and Adventure Park
    ‪31 min drive‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪57 min drive‬

Room options

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

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About the area

Shaftesbury

A stay at Best Western Shaftesbury The Royal Chase Hotel places you in the heart of Shaftesbury, within a 5-minute drive of Cranborne Chase and the West Wiltshire Downs and Gold Hill Museum. .This hotel is 16.7 mi (26.9 km) from Center Parcs Longleat Forest and 1 mi (1.6 km) from Shaftesbury Abbey Museum and Garden.

What's nearby

  • Gold Hill Museum - 16 min walk - 1.4 km
  • Shaftesbury Abbey Museum and Garden - 18 min walk - 1.5 km
  • Stourhead - 19 min drive - 24.6 km
  • Center Parcs Longleat Forest - 24 min drive - 27.0 km
  • Longleat Safari and Adventure Park - 31 min drive - 31.9 km

Getting around

  • Gillingham Dorset Station - 12 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 57 min drive

Restaurants

  • ‪Gillingham Railway Station - ‬9 min drive
  • ‪Orchard Park Garden Centre - ‬8 min drive
  • ‪San Tonino Restaurant - ‬12 min walk
  • ‪The Half Moon - ‬1 min walk
  • ‪Amy's Fish & Chips - ‬16 min walk

About this property

Best Western Shaftesbury The Royal Chase Hotel

Hotel in Shaftesbury with a sauna and a 24-hour front desk
Best Western Shaftesbury The Royal Chase Hotel offers 32 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a reception hall.
Satisfy your appetite for dinner at Byzant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Planning an event in Shaftesbury? This hotel has 3875 square feet (360 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Byzant - This restaurant specializes in British cuisine and serves dinner only.
24-hour room service is available.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3,875 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 13.50 per person
  • Pool fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 156 out of 457 reviews
Rating 8 - Good. 186 out of 457 reviews
Rating 6 - Okay. 73 out of 457 reviews
Rating 4 - Poor. 30 out of 457 reviews
Rating 2 - Terrible. 12 out of 457 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Business traveller
Liked: Staff & service

Dissapointed

Was given a twin room despite booking a double room. I wouldn't normally be bothered but this was the second time this week this happened in different hotels. The single bed was uncomfortable and the pillows were awful. The room was spacious and warm but dated and there were signs of dust on the lamps etc so cleaning wasn't very good. Bathroom looked like it had recently been updated and was fine although when you stepped in the shower it felt like you might go through the tray! Food was good in the restarant though. Limited choice but it was actually quite good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pleasant atmosphere
Stayed 2 nights in Jan 2025

8/10 Good

Tracey

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Nice place and nice rooms but the room needed a proper clean
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK for one night

Lovely large room and bed. We slept well. Good shower too. Dinner was OK, breakfast a little expensive and not so good
Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable

Stayed 1 night in Jan 2025

8/10 Good

John

Stayed 2 nights in Jan 2025

6/10 Okay

Steven

Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Amenities
Comfort, nice staff and surroundings.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
Very good quality
Stayed 1 night in Jan 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service
The reception staff were lovely. The man who welcomed us on arrival was particularly helpful and cheerful. The lady on reception was very helpful too…especially dealing with a slightly awkward situation with a man who thought he had left belongings in our room! The hotel itself is a bit ‘tired’ and could do with a bit of an upgrade. But, saying that, our room was clean and tidy and the king size bed was very comfortable in the ‘double room’ we booked. We used the swimming pool and sauna which was an added bonus. Again, the area was a bit ‘tired’ but we enjoyed it. We decided to use the shower in our room as the ones in the changing rooms smelt a bit. The food from the restaurant we had was particularly nice and so was the cooked breakfast. There was a really good choice. Overall, we enjoyed our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

BERYL ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location perfect for visiting our Son & family for Christmas, which is10 minutes walk away.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay in Shaftesbury

View from room 22 was over front with car park and then fairly busy road. Staff were courteous and helpful. Pool was lovely albeit kidney shaped. Parking was plentiful and had 2 disabled places much to our relief beside front entrance. No lift and steep stairs to first floor. Breakfast was plentiful and of great variety. Would stay again. Only problem was an alarm on next door room going off at 5.30am for 20 minutes. Apparently guest had left it minutely ajar. Tried phoning reception ONLY ansaphone not good enough when states reception open 24/7 and we were not sure what to do. Thankfully guest returned after 20 minutes and closed door.
Stayed 2 nights in Dec 2024

6/10 Okay

Joseph

Everything in the hotel took me back to my younger days and set us off a reminiscing about the 1990's. There are some nods to the 21st century but luckily they don't get in the way. The only downside is that the bathroom could have used some black mould remover in places. If you're looking for a class of 1997 reunion venue I would highly recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Pleasant staff. Room warm. Bed comfortable and clean. Furnishings very tired and dated.
Stayed 1 night in Dec 2024

8/10 Good

Roger

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2024

6/10 Okay

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's a beautiful hotel but it just felt a little underwhelming.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that there was a charge for pool and sauna each day - we didn’t use it
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Stayed 2 nights in Oct 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no lift
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, with good parking and friendly staff. Breakfast is great and the benefit of the swimming pool was great.
Stayed 1 night in Oct 2024

6/10 Okay

Grant

Business traveller
Liked: Cleanliness, room comfort
The hotel was a little tired but clean, comfy bed and good shower so key point were catered for. Also a good selection and quality breakfast The hotel desperately needs some illumination outside, it looks closed from the main road and the inroad and carparks are not lit at all, it must loose trade because of this if it wasn't for the satnav I would of passed it several times before seeing it.
Stayed 1 night in Oct 2024

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Peter

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Food revice very very slow. Smell from the drain unique. 'Exploding' hot tap unique
Stayed 2 nights in Oct 2024