10/10 Excellent
Blazej
17 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blazej
Stayed 2 nights in Nov 2024
Hotel Crystal Mountain
Photo gallery for Hotel Crystal Mountain
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Bar
- Spa
- Breakfast included
- Parking available
- Pet-friendly
Explore the area
43-460 Wisla, ul. Bukowa 19a, Wisla, 43-460
- Andrzej Podzorski Beskid Museum4 min drive
- Wisle Market Square4 min drive
- Amphitheater Stanislaw Hadyna4 min drive
Room options
View all photos for Superior Room, Balcony, Mountain View
Superior Room, Balcony, Mountain View
- 45 sq m
- Mountain view
- Sleeps 4
- 2 Twin Beds and 1 Large Twin Sofa Bed
View all photos for Classic Double Room, Balcony
Classic Double Room, Balcony
- 27 sq m
- Mountain view
- Sleeps 3
- 2 Twin Beds and 1 Large Twin Sofa Bed
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About the area
Wisla
Located in Wisla, Hotel Crystal Mountain is near ski lifts, a 3-minute walk from Silesian Beskids Landscape Park and within a 5-minute drive of Andrzej Podzorski Beskid Museum. .This family-friendly hotel is 1.5 mi (2.5 km) from Wisle Market Square and 1.6 mi (2.5 km) from Amphitheater Stanislaw Hadyna.
What's nearby
- Wisle Market Square - 4 min drive - 2.5 km
- Museum of Magic Realism Ochorowiczowka - 6 min drive - 4.2 km
- Wisla Ski Resort - 7 min drive - 3.1 km
- Nowa Ski Osada - 9 min drive - 5.7 km
- Adam Malysza Ski Jumping Venue Wisla-Malinka - 11 min drive - 7.7 km
Getting around
- Wisła Jawornik Station - 4 min drive
Restaurants
- Stara Karczma - 4 min drive
- Chata Olimpijczyka - 17 min walk
- cafe Bon bon - 3 min drive
- Farmer - 4 min drive
- Browar wisła - 3 min drive
About this property
Hotel Crystal Mountain
Family-friendly hotel with 2 restaurants and 3 indoor pools
Hotel Crystal Mountain offers 491 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 50-inch flat-screen televisions come with digital channels.
Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Salon Dr Irena Eris Beauty Partner has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Make yourself at home in one of the 491 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Digital television is provided for your entertainment. Private bathrooms with showers feature hair dryers and slippers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 indoor swimming pools, a waterslide, and a sauna. Additional features at this hotel include complimentary wireless internet access, ski storage, and wedding services.
Satisfy your appetite at one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Hotel Crystal Mountain has 2 restaurants on site.
Languages
English, Polish
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Covered self parking on site (PLN 70 per night)
- Electric car charging station on site
- Wheelchair-accessible parking available
Food and drink
- Free buffet breakfast available daily 7:00 AM–10:30 AM
- 2 restaurants
- 1 poolside bar and 1 bar
Things to do
- 3 indoor pools
- Children's pool
- Full-service spa
- Lifeguards on-site
- Sauna
- Seasonal outdoor pool
- Steam room
Family friendly
- 3 indoor pools
- Baby bath
- Changing table
- Children's club
- Children's pool
- High chair
- Laundry facilities
- Seasonal outdoor pool
- Soundproofed rooms
- Water slide
Conveniences
- ATM/banking services
- Banquet hall
- Lift
- Vending machine
Guest services
- 24-hour front desk
- Change of bedsheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Ski passes
- Ski storage
- Snow sports gear
- Wedding services
Business services
- Meeting rooms
Outdoors
- Lifeguards on site
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- 10 treatment rooms
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - Thai
- Massage/treatment rooms
- Spa open daily
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Lift door width (centimetres): 90
- Wheelchair-accessible parking
- 7 on-site accessible parking spaces
- Wheelchair-accessible path to lift
- Wheelchair-accessible restaurant
- Wheelchair-accessible (may have limits)
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
Bathroom
- Hairdryer
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 50-inch flat-screen TV
- Digital channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Local meal delivery service
More
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Soundproofing
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of PLN 70 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 55 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PLN 250.0 per night
Cribs (infant beds) are available for PLN 50.0 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: PLN 3.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Covered self parking fee: PLN 70 per night
- Pet fee: PLN 70 per pet, per night
- Service animals are exempt from fees
- Crib (infant bed) fee: PLN 50.0 per night
- Rollaway bed fee: PLN 250.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa
Hotel Crystal Mountain Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 2 reviews" "
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Ewelina
Travelled with partner
12 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, super Frühstück, Zimmer sind sehr groß und der Ausblick ist wunderschön
Ewelina
Stayed 2 nights in Oct 2024