I recently stayed at a hotel that I was quite disappointed with. The pillow provided was uncomfortable, and the breakfast was terrible. The room that was given to me was for disabled people, which was not what I had requested. The bathroom would get flooded after every shower, which was quite inconvenient. When I asked for an extra pillow, the staff denied my request. To make matters worse, there was a fire incident at night, and no explanation was given to the guests after the firefighters left. I hope that the hotel management takes note of these issues and works towards improving their services.