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Sheraton Grand Wuhan Hankou Hotel

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Grand Wuhan Hankou Hotel

Indoor pool
Terrace/patio
Exterior
Lobby
Down duvets, pillow-top beds, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • 24/7 front desk

Explore the area

Map
N.80, Fanhu Road, Oceanwide City Square, Wuhan CBD, Wuhan, Hubei, 430000
  • Wuhan Garden Expo Park
    4 min drive
  • 麦当劳
    12 min walk
  • Hankou Railway Station
    17 min walk
  • Wuhan (WUH-Tianhe Intl.)
    31 min drive

Room options

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down duvets, pillow-top beds, minibar, in-room safe

Club Room, 2 Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

  • 400 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room

Club Suite, 1 King Bed

  • 150 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Club Suite, 1 King Bed

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Down duvets, pillow-top beds, minibar, in-room safe

Club Suite, 1 King Bed

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Wuhan

A stay at Sheraton Grand Wuhan Hankou Hotel places you in the heart of Wuhan, within a 10-minute drive of Wuhan Museum and Zhongshan Park. .This luxury hotel is 5.8 mi (9.4 km) from Jianghan Road and 10.2 mi (16.5 km) from Yellow Crane Tower.

What's nearby

  • Wuhan Museum - 6 min drive
  • Wuhan International Convention & Exhibition Center - 7 min drive
  • Jianghan Road - 9 min drive
  • Yellow Crane Tower - 15 min drive
  • Wuhan University - 19 min drive

Getting around

  • Hankou Railway Station - 17 min walk
  • Fanhu Station - 17 min walk
  • Wuhan (WUH-Tianhe Intl.) - 31 min drive

Restaurants

  • ‪幸福阳光 - ‬5 min drive
  • ‪华安里社区 - ‬5 min drive
  • ‪天朗咖啡 - ‬4 min drive
  • ‪金鹿茶庄 - ‬4 min drive
  • ‪富香奶茶 - ‬4 min drive

About this property

Sheraton Grand Wuhan Hankou Hotel

Luxury Wuhan hotel in Jiang Han with 2 restaurants
Sheraton Grand Wuhan Hankou Hotel offers 500 air-conditioned accommodations with private pools and private plunge pools. Pillowtop beds feature down comforters. Guests can make use of the in-room coffee/tea makers and minibars. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

46-inch flat-screen televisions come with satellite channels. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include fireplaces and iPod docking stations. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.
The onsite spa has massage/treatment rooms. Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 500 air-conditioned rooms featuring fireplaces and private pools. Your pillowtop bed comes with down comforters. 46-inch flat-screen televisions with satellite programming provide entertainment, while iPod docking stations help you enjoy your music in the comfort of your room. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a health club and an indoor pool. Additional features at this hotel include concierge services, a banquet hall, and a vending machine.
Enjoy international cuisine at Feast, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Wuhan? This hotel has facilities measuring 23584 square feet (2191 square meters), including a conference center. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Feast - This restaurant specializes in international cuisine.
Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 100-100 for adults and CNY 50-100 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Feast
  • Yue

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (23584 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor public bath (no minerals)
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Fireplace
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Private plunge pool
  • Private pool
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from November 18 2024 to November 27 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 100 to 100 for adults, and CNY 50 to 100 for children
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Wuhan Hankou Hotel
Sheraton Wuhan Hankou
Sheraton Hankou
Sheraton Grand Hankou Hotel
Sheraton Grand Wuhan Hankou
Sheraton Grand Hankou
Sheraton Grand Wuhan Hankou
Sheraton Grand Wuhan Hankou Hotel Hotel
Sheraton Grand Wuhan Hankou Hotel Wuhan
Sheraton Grand Wuhan Hankou Hotel Hotel Wuhan

Sheraton Grand Wuhan Hankou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 94 out of 139 reviews" "
Rating 8 - Good. 32 out of 139 reviews" "
Rating 6 - Okay. 5 out of 139 reviews" "
Rating 4 - Poor. 6 out of 139 reviews" "
Rating 2 - Terrible. 2 out of 139 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

pierre, Bern

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Roderick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely comfortable and quiet. The staff were excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chonghua, Diamond Bar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Chang

Stayed 2 nights in Jun 2024

10/10 Excellent

Zhixin

Stayed 4 nights in Jun 2024

10/10 Excellent

Alexander, Cedar Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great part of town. All my encounters with staff were great. Highly recommend this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Pei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE HOTEL TO STAY , MOST STAFF ARE VERY NICE.
Stayed 5 nights in May 2024

8/10 Good

Chin kiang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdulmucib

Stayed 1 night in Mar 2024

10/10 Excellent

Yijin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yijin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Yijin

Stayed 1 night in Dec 2023

10/10 Excellent

Yijin

Stayed 2 nights in Dec 2023

10/10 Excellent

Yijin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Libia

Stayed 7 nights in Jul 2023

4/10 Poor

JIE

Liked: Cleanliness, room comfort
Disliked: Staff & service
Live eight nights here. Frankly speaking, no any service attitude to customer from the restaurant female manager. Refuse my request to switch the breakfast from one day to another due to the very early check out of the last day. Please underatand I am paying for the good service from a five star hotel, but you make me feel I am facing a government office.
Stayed 2 nights in Feb 2022

10/10 Excellent

Chungche

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Fatlulu, CT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, comfy bed, clean room, and good breakfast.
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed at the hotel from 11-13 Dec. I spent more to book a king bed room, but the room was not available when I checked in because they over-rented out their king rooms. I was offered a twin room but they offered to change me to a king bed the next day. On the following day, I changed to the king bed room. The room was warm and it was obvious that the AC was not functioning properly in room 3318. When the technician came, his advice was to open the window until I decide to go to sleep. Note that the hotel was still serving cold AC and not yet switched to heating mode. The more ridiculous thing is that when I was sending him out, the air in the corridor was much cooler than my room (supposed to be set at 16degrees Celsius with max wind speed). He suggested if I wanted to keep my main door open. Shall not stay here again if I return to Wuhan.
Stayed 2 nights in Dec 2019

8/10 Good

Anna, Melbourne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful Room was a bit outdated but clean Good location right next to a shopping centre Breakfast was ok
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a shopping mall where we can also find food. Staffs are friendly and very helpful. Subway is not too far a walk from the hotel. Will definitely consider staying here on my next trip back to Wuhan.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Overall was an excellent stay , hotel seems very new maybe about 2 years plus and in a very quiet location about 10mins drive from the main Hankou busy area and only 2 mins drive from the main Hankou railway station. Being a frequent Wuhan traveller, this is an up n coming area to he developed. However the airconditioning in my room and a few other rooms i viewed was not good amd can be improved vastly. Not sure if it is because the management feels winter is coming hence they tuned the airconditioning in the rooms. Another area for improvement is to provide champagne and better wines in the lounge as this will make Sheraton stand out amongst all other 5 star hotels in China. Overall, a very comfortable stay and will only return if the improvements are made.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very new and stylish. A little bit far from tourist sites but very close to good local restaurants!
Stayed 1 night in Oct 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and nice. On a very hot day it was quite cool inside. One aspect I especially enjoyed was that the hotel did not smell like smoke. So many hotels here do.
Stayed 1 night in Aug 2019