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Hotel Balcón del Parque

3.0 star property

Photo gallery for Hotel Balcón del Parque

Family Cabin
Presidential Room
Family Cabin | Private kitchen
Senior Room
Presidential Room | Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rafael Ramírez, 62, Xalapa, VER, 91000
  • Los Tecajetes Park
    ‪1 min walk‬
  • State Theatre
    ‪6 min walk‬
  • Juarez Park
    ‪16 min walk‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪26 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | View from room

Junior Room

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

Senior Room

Senior Room

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

Presidential Cabin

Presidential Cabin

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin

Family Cabin

Family Cabin

  • Park view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Xalapa by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (520)
The price is AU$140
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Holiday Inn Express Xalapa by IHG

About the area

Xalapa

With a stay at Hotel Balcón del Parque in Xalapa, you'll be a 1-minute walk from Los Tecajetes Park and 6 minutes by foot from State Theatre. .This hotel is 0.5 mi (0.8 km) from Xalapa Metropolitan University and 0.9 mi (1.4 km) from Diego Rivera Gallery.

What's nearby

  • Los Tecajetes Park - 1 min walk
  • Juarez Park - 16 min walk
  • Xalapa Cathedral - 17 min walk
  • Paseo de los Lagos Park - 4 min drive
  • Xalapeno Stadium - 5 min drive

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive

Restaurants

  • ‪Asadero Cien - ‬4 min walk
  • ‪Esquites Sayago - ‬5 min walk
  • ‪Tacos Meridiano - ‬5 min walk
  • ‪Tom Mix - ‬7 min walk
  • ‪La Toscana - ‬2 min walk

About this property

Hotel Balcón del Parque

Hotel in Xalapa with free breakfast and a 24-hour front desk
Hotel Balcón del Parque offers 26 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 26 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy a satisfying meal at Sal & Piedra serving guests of Hotel Balcón del Parque. A complimentary full breakfast is served daily from 8:30 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 8:30 AM and 11:00 AM.
Sal & Piedra - Overlooking the garden, this family restaurant serves breakfast and lunch.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • Free full breakfast available daily 8:30 AM–11:00 AM
  • 1 restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 200
  • Front entrance ramp
  • In-room accessibility
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Hotel Balcón del Parque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 65 out of 83 reviews
Rating 8 - Good. 13 out of 83 reviews
Rating 6 - Okay. 2 out of 83 reviews
Rating 4 - Poor. 2 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities
We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Travelled with partner
Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Stayed 4 nights in Oct 2024

10/10 Excellent

susan, tucson

Travelled with group
Liked: Cleanliness, staff & service, amenities
I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it!
Stayed 4 nights in Oct 2024

8/10 Good

John Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running. Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free. There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air. The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff This review is a lot negative but I would stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel precioso con una vista de lujo al parque de los tecajetes y las montañas a lo lejos. El servicio espectacular y el restaurant creo fue la estrella del show!!! El staff del restaurant son de lo mas dulce y considerado, el menu delicioso, muy tradicional de la zona y con opciones del mismo menu veganizadas, de diez. El restaurant tambien muy bonito, grandes ventanales al parque, una delicia cuando llueve y te comes un chilatole. 20/10 😍
Stayed 1 night in Sep 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Stayed 3 nights in Jul 2024

4/10 Poor

Ana Luisa

Travelled with partner
Disliked: Staff & service, amenities
They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area
Stayed 1 night in Jul 2024

10/10 Excellent

Chelsea

Stayed 7 nights in Jun 2024

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024

10/10 Excellent

andres

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well maintained very close to restaurants, parks
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pequeño pero moderno y muy tranquilo, con todo lo necesario, además una vista hermosa a la naturaleza del parque.
Stayed 1 night in Nov 2023

10/10 Excellent

VICTOR MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandra Murillo

Stayed 1 night in Nov 2024

8/10 Good

Grecia Mir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El personal de recepción con muy mala actitud
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción cerca del centro
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela

Stayed 1 night in Oct 2024

10/10 Excellent

ANTONIO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cafetera, , todo bien
Stayed 2 nights in Oct 2024

6/10 Okay

MONICA EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Es un buen lugar, pero no entiendo por qué abren el restaurante a las 830 am (muy tarde para quienes vamos por trabajo) y cierran 830pm (muy temprano). Además, se alcanza a escuchar mucho el ruido de las habitaciones vecinas.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fernanda L

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia fue excelente, muy bonita habitación
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 1 night in Sep 2024

6/10 Okay

Oscar

Stayed 2 nights in Sep 2024

8/10 Good

jose luis

Stayed 1 night in Sep 2024

8/10 Good

Nahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, solo chequen bien la camas porque salí con piquetes de chinches.
Stayed 1 night in Sep 2024