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Sofitel Xian on Renmin Square

4.5 star property

Photo gallery for Sofitel Xian on Renmin Square

Indoor pool
Lobby
Premium bedding, minibar, in-room safe, desk
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included

Explore the area

Map
319 Dongxin Street, Xincheng district, Xi'an, Shaanxi, 710004
  • Xi'an City Walls
    ‪1 min walk‬
  • Xi'an Bell Tower
    ‪17 min walk‬
  • Xi'an Bell Tower and Drum Tower
    ‪4 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪52 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Business Lounge Access, View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Business Lounge Access, View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, 2 Single Beds, View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, View

  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Business Lounge Access, View

Junior Suite, 2 Single Beds, Club lounge access

Junior Suite, 2 Single Beds, Business Lounge Access, View

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

Apartment, 1 Double Bed, Kitchen

  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hilton Xian

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, (418)
The price is AU$161
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hilton Xian

About the area

Xi'an

A stay at Sofitel Xian on Renmin Square places you in the heart of Xi'an, steps from Xi'an City Walls and 5 minutes by foot from Shaanxi Science and Technology Museum. .This family-friendly hotel is 0.7 mi (1.1 km) from Culture and Arts Hall of Qin and Han Dynasty and 0.8 mi (1.3 km) from Yisu Grand Theater.

What's nearby

  • Xi'an City Walls - 1 min walk
  • Xi'an Bell Tower - 17 min walk
  • Great Mosque of Xi'an - 4 min drive
  • Xi'an Bell Tower and Drum Tower - 4 min drive
  • Giant Wild Goose Pagoda - 7 min drive

Getting around

  • Anyuanmen Station - 4 min drive
  • Xi'an Station - 7 min drive
  • Xi'an (XIY-Xianyang Intl.) - 52 min drive

Restaurants

  • ‪粤珍轩 - ‬6 min walk
  • ‪Cyclist Restaurant - ‬4 min walk
  • ‪天星码头茶餐厅 - ‬6 min walk
  • ‪哈瓦那酒吧 - ‬6 min walk
  • ‪新城餐厅 - ‬4 min walk

About this property

Sofitel Xian on Renmin Square

Luxury hotel connected to the convention center in Xi’an City Center with 3 restaurants
Sofitel Xian on Renmin Square offers 178 accommodations with minibars and safes. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Le Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 178 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Grab a bite at Le Chinois, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Xi'an? This hotel has 23681 square feet (2200 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge.
Le Chinois - This restaurant serves lunch and dinner. Reservations are required.
Azur - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Koi锦鲤日餐厅 - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee: CNY 158 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Le Chinois
  • Azur
  • Koi锦鲤日餐厅

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Free babysitting
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (23681 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 360.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Rollaway bed fee: CNY 360.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Guests under 8 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Renmin
Sofitel Renmin Hotel
Sofitel Renmin Hotel Xian Square
Sofitel Xian Renmin Square
Sofitel Xi An
Sofitel Xian On Renmin Square China/Shaanxi
Sofitel Xian On Renmin Square Hotel Xi`An
Xi'an Sofitel
Sofitel Xian Renmin Square Hotel
Sofitel Renmin Square Hotel
Sofitel Renmin Square
Sofitel Xian on Renmin Square Hotel
Sofitel Xian on Renmin Square Xi'an
Sofitel Xian on Renmin Square Hotel Xi'an

Sofitel Xian on Renmin Square Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 575 reviews
Rating 8 - Good. 159 out of 575 reviews
Rating 6 - Okay. 52 out of 575 reviews
Rating 4 - Poor. 11 out of 575 reviews
Rating 2 - Terrible. 6 out of 575 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xin

Liked: Amenities
Very friendly, helpful services. Convenient to city center and subway
Stayed 6 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 2 nights in Nov 2024

8/10 Good

How Yang

Liked: Cleanliness, staff & service
The mattress is too old/too soft. The shower water temperature is not consistent. The spa is too expensive. No shuttle bus to nearby busy area. It is stated in the hotel description that there is shuttle bus, so don’t know what it means then.
Stayed 5 nights in Oct 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 3 nights in Sep 2024

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was extremely nice and helpful! We received an upgrade on checkin and good advice on dining options.
Stayed 2 nights in Oct 2024

10/10 Excellent

paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refined style
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again!
Very friendly and helpful reception and concierge staff. Location of the hotel is great, central and quick access to key attractions. Rooms are also nice with good amenities.
Stayed 3 nights in Oct 2024

6/10 Okay

A MUI

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic concierge service from Andy
Stayed 3 nights in Sep 2024

10/10 Excellent

Alessandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a cozy private garden area. Staff was friendly and available and with a good spoken English level. Bfast was good. Very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very good. It’s a 20 minute walk to the Muslim quarter and the drum tower. We booked the luxury room and were upgraded to a suite, thank you! Bed was amazing and bathroom had luxurious Lanvin amenities. Staff were very friendly and professional specially the concierge who went above and beyond helping us retrieve something we left behind in the train from Beijing. Exceptional service.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Jul 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Professional, friendly and helpful staff. Concierge team was knowledgeable and especially helpful. English widely spoken.
Stayed 5 nights in Jul 2024

6/10 Okay

Logan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated pricey hotel but decent breakfast
Very dated hotel. Beds were ok but bathrooms and carpet in the room are dirty and very old. Location is good, not right in the hustle and bustle and the breakfast is decent. Would be the most expensive but worst hotel on my trip through China
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting Luxury Stay
Amazing 5 star hotel with everything we could have asked for. Very luxury floors and lobby however rooms weren't as good as the rest of the hotel but still beautiful. Housekeeping is very helpful and makes sure the room is spotless. However some slight issues is that the toilet wasn't great as it would constantly get blocked and wouldn't flush and out tap over the sink was bent sideways plus the nearest metro station was 1.5km away .Kevin Guo was very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lok Sun Nelson

Liked: Staff & service
Great personalised service
The staff were so helpful and warm. Our luggage was misplaced and the manager 王敏 drove us all the way to the bus depot and back to retrieve it. Sophia from the front desk was very attentive to all our needs
Stayed 4 nights in Jul 2024

10/10 Excellent

Aviv

Stayed 2 nights in Jul 2024

8/10 Good

iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacob

Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
A great hotel with friendly, helpful staff who organised taxis for us to visit Terracotta Warriors and to get to the airport. Rooms very spacious, comfortable and well equipped. Very wide range of food at breakfast time.
Stayed 2 nights in Jun 2024

8/10 Good

Sung Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Cheng Ying

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Sofitel were proficient in English and were extremely helpful. They offered an upgrade for my family to give us more space, which the kids loved. We really enjoyed the stay here.
Stayed 2 nights in Jun 2024

10/10 Excellent

EMILY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge hotel. Too hot to walk around the neighborhood much, but there was a lot of stuff nearby. Great restaurant nearby. Very centrally located.
Stayed 2 nights in May 2024

8/10 Good

Ninoslav

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2024