Dining is available at one of the hotel's 2 restaurants. Wireless Internet access is complimentary. In addition to a children's pool and an indoor pool, Intercontinental Xiangyang, an IHG Hotel provides a 24-hour health club and a sauna. Event facilities measuring 19375 square feet (1800 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. A total renovation of this property was completed in July 2024.
Intercontinental Xiangyang, an IHG Hotel is a smoke-free property.