4/10 Poor
Michael
Travelled with pets, Travelled with partner
3 Nov 2024
Liked: Cleanliness
My and my Partner stayed 2 days at the property, I specifically booked this property as it stated it was dog friendly. I called up the property before booking to confirm this.
I was then told on arrival that my small dog was only allowed in the room and not in any other party of the hotel “not even to sit and have a coffee by the fire”
Myself and partner then had to leave the hotel for the whole day and evening in order to have lunch, dinner and coffee.
The main purpose of us booking a “dog friendly” hotel was to ensure the dog would be welcome in the hotel “not only the room” i was really disappointed that i was not informed of this on the phone when i specifically asked before booking.
On arrival i was also asked to pay a £25 fee for the dog which also is not stated when you book this property.
I was more than happy to pay this, I just feel it should have also been stated before booking as you are then left with no choice.
The property is extremely lovely and clean and great location perfect for a couple, but my advice would be to not bring your pet as you will have to leave the property if you want to eat or drink inside and not leave your pet all day alone in the room. There are plenty of “actual” dog friendly places to stay in this location.
Michael
Stayed 1 night in Nov 2024
