While the rooms are generally nice, slamming hallway doors made for very noisy nights. Given the fact that most flights from Europe arrive in the middle of the night, this noise is particularly disturbing for guests trying to still catch some sleep in the morning hours. Housekeeping speaking very loudly in the hallways also did not help.
The most outrageous experience however happened on the last day during the checkout. As a hotels.com Gold Status member, I had received (written) confirmation of free hotel-airport transfers. Yet, the receptionist told me that I had to pay for it, supposedly because the hotel had changed its contract with hotels.com. Even after conferring with management, the hotel refused to honor the contractual agreement and I was told to take up the discussion with hotels.com.
Summary: It was my first and last stay at this unprofessionally managed hotel. I also strongly advise against staying there, unless you are completely resistent to slamming doors and loud hallways.