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Hotel Indigo York, an IHG Hotel

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Indigo York, an IHG Hotel

Egyptian cotton sheets, premium bedding, in-room safe
Bar (on property)
Point of interest
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
88-96 Walmgate, York, England, YO1 9TL
  • York Barbican
    ‪5 min walk‬
  • Shambles
    ‪6 min walk‬
  • Jorvik Viking Centre
    ‪6 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton by Hilton York Piccadilly

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1000)
The price is AU$318
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Hampton by Hilton York Piccadilly

About the area

York

A stay at Hotel Indigo York, an IHG Hotel places you in the heart of York, within a 10-minute walk of Shambles and York City Walls. .This hotel is 0.6 mi (1 km) from York Minster and 0.9 mi (1.4 km) from University of York.

What's nearby

  • York Barbican - 5 min walk
  • Shambles - 6 min walk
  • Jorvik Viking Centre - 6 min walk
  • York City Walls - 7 min walk
  • York Minster - 12 min walk

Getting around

  • York Station - 18 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪The Postern Gate - ‬4 min walk
  • ‪The Red Lion - ‬4 min walk
  • ‪Piccadilly Tap - ‬4 min walk
  • ‪Walmgate Sandwich Bar - ‬1 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Hotel Indigo York, an IHG Hotel

Hotel with a 24-hour front desk, a short walk to Shambles
Hotel Indigo York, an IHG Hotel offers 103 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 103 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 656 ft (GBP 16.00 per night)

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–10:30 AM: GBP 20.00 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Indigo York, An Ihg Hotel York
Hotel Indigo York an IHG Hotel
Hotel Indigo York, an IHG Hotel York
Hotel Indigo York, an IHG Hotel Hotel
Hotel Indigo York, an IHG Hotel Hotel York

Hotel Indigo York, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 804 out of 1169 reviews" "
Rating 8 - Good. 275 out of 1169 reviews" "
Rating 6 - Okay. 56 out of 1169 reviews" "
Rating 4 - Poor. 19 out of 1169 reviews" "
Rating 2 - Terrible. 15 out of 1169 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely hotel and comfortable rooms but it would be much better to have the full prices of your cocktails on the menu - added service charges were not stated on the cocktail menu.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Travelled with family
3rd time visit not the best
Always great service, missing kettle which we raised on the first day, never replaced for the 5 days we were there, however there was an offer of bringing tea, very dusty in couch room which set off allergies. Last 2 visits were spectacular so kind of disappointed this time
Stayed 4 nights in Oct 2024

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointing compared to other Indigo stays
Disappointing in comparison to other Indigo hotels. Good locatio, comfy bed and good staff but spoilt by: Lack of storage in room, nowhere to hang coats when travelling in winter months First time I have stayed in a hotel where there were no biscuits on the drinks tray. Water wasn’t replaced after first day. There was no plastic shower mat in the shower cubicle, we did ask for one but apparently there are only two in the hotel and they were being used. This made taking a shower very dodgy for us as was slippy. Heating would only turn down to 18 which meant the room was too hot for us. We left the window open but struggled to sleep as all the air conditioning units were directly below the room making a noise all night plus staff were wheeling bins around below are room and singing at 7am in the morning. We did ask if there was an alternative room but apparently not. Shame about all of these things as as I have already said the staff were lovely, the hotel was in a good location.
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, however, no parking availability after 6. Nearest availability 10 minutes walk away.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie, Mill Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Really delighted with our stay here. Very comfortable room and welcoming staff. Lovely breakfast. Many options for dinner nearby. Easy walk to the Shambles and the Minster. Very easy to call a taxi to get back to the train station. The staff dressed up for Halloween and the decorations were fun! Edina managed the breakfast area and was very friendly. Highly recommended!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Stayed 2 nights in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Alex

Travelled with family
Disliked: Cleanliness, amenities
Hotel Indigo in York is located at a very great spot but our experience was mediocre. The bathroom was not very clean, when doors close in other rooms they are too noisy, staff only greet you when you check in and nothing after that and the food quality at the restaurant was medium to low.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Nice little spot not too far from the centre. Comfortable and characterful rooms. Good facilities and excellent breakfast. Staff polite, helpful and friendly would recommend and stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place. Super clean in a great location with pleasant staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was new and well appointed. All attractions were walkable. Breakfast was very good and ample
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thought the hotel was good, modern and very attractive inside and the staff were very helpful. Good position to walk into town and visit the places of interest close to lots of local eateries with lots of variety of different cuisine to choose from. We were very disappointed with the meal we had on the first night in the hotel bar. It might well have been a microwave meal from the supermarket!!! Disappointingly the full English cooked breakfast in the morning was dried out, over cooked and parts of it were cold when it arrived, then had to wait for the toast. So totally unacceptable. The cold buffet was very good with a nice selection of fruit and savory, foods on offer. The tea was like dishwater, weak, tasteless and not very hot?? We did not eat another evening meal in the hotel, and avoided the cook breakfast the next day.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just out of the centre but walking distance for everything. Lovely hotel, tidy and spacious room with all the facilities required plus some extras. Loved the little fridge and dressing gowns. Every staff member we interacted with were friendly and made you feel welcome. Smashing hotel, will recommend to friends and family. Can’t wait to go back.
Stayed 3 nights in Oct 2024

8/10 Good

Tracey

Liked: Property conditions & facilities
We enjoyed our stay
Stayed 3 nights in Oct 2024

8/10 Good

Lorraine

Stayed 1 night in Oct 2024

10/10 Excellent

Trevir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why
Room was comfortable. Near enough to centre of York. We did have some noise from a room next door which was marked private on the door. My beef was at check in. Why was £50, yes £50 taken as deposit? I had paid in full before arrival. Did I get it back when I checked out? No they took another ££50!! It has been returned now 2days later.
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
York catch up!
Short break in York to meet friends who traveled from a different city. Hotel was very welcoming and in a great location to explore the city, although very quiet during the night. All the staff were very customer friendly and extremely helpful. The room was comfortable with a great shower, hot drink facilities, a fridge and a small safe. Breakfast included hot and cold options, was efficient and the service from the breakfast team was excellent.
Stayed 3 nights in Oct 2024