All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Thank you Nikko Hoshinoyado- we had a wonderful Japanese experience in Nikko and at the hotel. We are sorry we don’t speak Japanese, and that made little things challenging a bit. We wish we knew that for a best experience we should have booked dinner at the hotel because we did not find a single suitable place to eat within walking distance of the hotel (October 18, 2024). So we did not have dinner that night. Breakfast, on the other hand was fantastic. We also loved the Onsen experience. Arigato Gozaimas!
The staff are wonderful, the food is delicious and the rooms are comfortable, with excellent views of Nikko. Definitely take the shuttle from the subway if you can, I made the mistake of walking as it wasn’t that long, but the last stretch is a very steep hill
Our two day visit enhanced our cultural understanding of Japan from authentic cuisine to traditional ryokan. The English speaking manager suggested several activities beginning at Tobu bus stop 7 (walkable one block from hotel) to stop 26 Kogan Falls. The serenity of the landscape surrounding the hotel relaxes the stress of Tokyo.
My only regret is not finding the private shower!
Our Japanese room was lovely, and the front desk staff was very helpful. The servers at the kaiseki dinner could have been more assistive in explaining the meal, and a history of yuba and tofu making would have been nice. The visual presentation of the meal was excellent, while the servers seemed more interested in the mechanics of serving and cleaning up.
Arlene
Stayed 1 night in Sep 2024
8/10 Good
gerald, parkland
Travelled with partner
3 Aug 2024
Liked: Amenities
Good typical Japanese experience with futon on the floor and a shared onsen for bath and shower. Location is good but be warned the town doesn’t seem to get a lot of overnight visitors so there is slim pickings for dinner. The breakfast was very traditional Japanese. Lots of things you’ve not tried before and some a little peculiar.
Tl;dr: I would not recommend this place. The location is great and onsen and grounds are fine. But at $400/night for two people and half board it’s way overpriced. The wallpaper is peeling, the carpets are dirty, it smells a little funky and there is no shower in the room. The dinner / breakfast are fine and the staff friendly but I would expect more at this rate.
Henrik
Stayed 2 nights in Jul 2024
8/10 Good
Su, Brea
Travelled with partner
8 July 2024
Liked: Cleanliness, staff & service
Everything is great. There is no bath in the room so you have to go to the onsen room to take shower.
Su
Stayed 1 night in May 2024
10/10 Excellent
Julie, Denver
24 June 2024
Julie
Stayed 1 night in Jun 2024
6/10 Okay
Reena
Travelled with family
16 June 2024
We were let down overall by our stay at this hotel.
The room we stayed in was really dated and the overall smell of the hotel was not very pleasant. The room walls were dusty. For the condition of the hotel, I think we over paid. The positive about the hotel is its location near the shrines and bridge. The hotel did provide shuttle services from Nikko train station which was really nice. The staff did speak English.
Reena
Stayed 1 night in Jun 2024
10/10 Excellent
Dean
23 May 2024
Dean
Stayed 1 night in May 2024
10/10 Excellent
Danah
23 Apr 2024
Danah
Stayed 1 night in Apr 2024
6/10 Okay
Verified traveller
Travelled with family
20 Apr 2024
Liked: Staff & service
Would overall recommend a different place
This hotel is very over priced. The great thing about this hotel is location, walking distance to main shrines. Otherwise it is outdated and smells like mold-throughout the entire hotel. The room is already over priced and then they want you to pay for private bath time. There is no shower in your room, so it’s public bath or pay extra. Also, there is an extra charge for extra towels. I do take into consideration this is supposed to be more simplistic and traditional however an update should be done for the price. They do have a nice restaurant with pretty view of the small garden.
Staff is very helpful and hospitable. Public baths are clean and not too busy. The staff gave good explanation on the Onesen. We took the Japanese breakfast and it was OK but not great, we didn't find a lot of alternative dining options close by.
Location is great - next to the temples and close to the bus station.
The one thing I would improve would be the towels - They give only one towel per person which is not enough if you go 3-4 times a day to the public bath like we did, and there's no way to dry your towel quickly especially in the winter when it's freezing.
Overall we enjoyed our stay and the public bath was great.
Location was right outside the Nikko Park and major tourist attractions. The dinner in the hotel was quite good but a bit expensive. The onsen was incredible too. Highly recommend this place.
This Ryokan is wonderful, amazing, delightful. Japanese style rooms, architecture is showing it's age a little but retains all of its charm and character. 1/2 board (breakfast and dinner) is the way to go. The meals were amazing, so well structured, theme was apparent, the food itself was an adventure. Onsen was really pleasant after walking through the world heritage parks.
A fantastic ryokan experience. We had a delux room with private bathroom. Slept on mats on the floor which was surprisingly comfortable. The onsen offered 2 small hot baths covered and open to outdoors. Breakfast was amazing, offering Japanese and American style cuisine. Had difficult time finding restaurants for dinner, not many choices and they fill up early. Walkable to most sights.
Staff and facilities were excellent. The food we were served was very delicious and fun and providing a copy of the menu for us to photograph allows us to go back and translate to understand some of the food we did not recognize. The rooms could probably use a little updating but this did not disrupt our enjoyment of the short stay.
Would recommend a stay here. The room was comfortable with good views and a great ryokan experience. Staff are friendly and helpful. We enjoyed the kaiseki dinner here too. They also have indoor and outdoor onsen.
Beautiful hotel, ideally located for visiting the shrine area. The service was warm and attentive; the onsen facilities were very nice. Highly recommend this hotel!!!