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Naspa New Otani

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Naspa New Otani

Aromatherapy, sports massages, facials, reflexology
Indoor pool
In-room safe, desk, free WiFi
2 bars/lounges
Snow and ski sports

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
Yuzawa 2117-9, Minamiuonuma-gun, Yuzawa, Niigata, 949-6101
  • Naspa Ski Garden
    5 min walk
  • Ippon Sugi Ski Resort
    2 min drive
  • Yuzawa Kogen Ropeway
    3 min drive

Room options

View all photos for Japanese-style Room For 9 Guests

Japanese-style Room For 9 Guests

Japanese-style Room For 9 Guests

  • Sleeps 9
  • 9 Twin Futons

View all photos for Japanese Western Style Room

Japanese Western Style Room

Japanese Western Style Room

  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

View all photos for Japanese-style Room For 6 Guests

Japanese-style Room For 6 Guests

Japanese-style Room For 6 Guests

  • Sleeps 5
  • 5 Twin Futons

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 5
  • 4 Twin Beds

Similar properties

Exterior
Yukemurinoyado Yukinohana
Spa
Parking included
Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (189)
The price is AU$326
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Yukemurinoyado Yukinohana

About the area

Yuzawa

When you stay at Naspa New Otani in Yuzawa, you'll be near ski lifts, a 4-minute drive from Gala Yuzawa and 7 minutes from Yuzawa Nakazato Ski Resort. .This family-friendly hotel is 12.1 mi (19.5 km) from Naeba Ski Resort and 3.6 mi (5.8 km) from Kagura Ski Resort.

What's nearby

  • Naspa Ski Garden - 5 min walk - 0.4 km
  • Kandatsu Kogen Ski Resort - 4 min drive - 3.3 km
  • Iwappara Ski Resort - 5 min drive - 4.5 km
  • Yuzawa Nakazato Ski Resort - 7 min drive - 6.0 km
  • Kagura Ski Resort - 9 min drive - 5.9 km

Getting around

  • Gala Yuzawa Station - 5 min drive
  • Niigata Airport (KIJ) - 110 min drive

Restaurants

  • ‪CoCoLo湯沢 - ‬2 min drive
  • ‪越後つけ麵維新湯沢がんぎどおり店 - ‬20 min walk
  • ‪越後十日町小嶋屋越後湯沢エキナカ店 - ‬20 min walk
  • ‪湯沢庵 - ‬2 min drive
  • ‪中野屋そば処湯沢店 - ‬2 min drive

About this property

Naspa New Otani

Ski-in/ski-out access for family fun on the slopes
Naspa New Otani offers 220 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, a sauna, and a fitness center.

Guests under 3 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.
Make yourself at home in one of the 220 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features hot springs and an indoor pool. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Naspa New Otani has 4 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 2600 for adults and JPY 1820 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • Access to nearby outdoor pool
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Hiking/biking trails
  • Hot springs
  • Indoor pool
  • Karaoke
  • Mini golf
  • Rock climbing
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)

Spa

  • Aromatherapy
  • Facials
  • Indoor mineral hot springs (onsen)
  • Massage - sports
  • Outdoor mineral hot springs (onsen)
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Fridge

More

  • Desk
  • In-room massage
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1820 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 1 PM to 8:30 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 3 years old are not allowed in the swimming pool
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

NASPA NEW OTANI Hotel Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel Yuzawa

Naspa New Otani Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 204 reviews" "
Rating 8 - Good. 78 out of 204 reviews" "
Rating 6 - Okay. 14 out of 204 reviews" "
Rating 4 - Poor. 3 out of 204 reviews" "
Rating 2 - Terrible. 4 out of 204 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 2 nights in Apr 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balancing Japanese tradition with global welcome
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner.
Stayed 1 night in Sep 2023

4/10 Poor

Alex

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was at 3pm, check out was at 10am. Staff does not allow even 30 minutes late check out, asking that we buy 1hr late check out at 2000yen. Breakfast was at 7am to 9am. Basic breakfast. If you are there at 830am, you need to take out the breakfast, take out box is provided by the hotel. We were there earlier, before the snow park opened. Staff was not too helpful with recommendations of other snow amenities that we can do. In the end, we found Echigo Yuzawa Ropeway on our own, which is a short walk (5 mins from hotel). Absolute fun - you sit a cable car up, and then the view.on top is breathing taking and there's a good Italian restaurant up there. The bathhouse and onsens are great. Decent size and comfortable and clean. There was a child-size snow sledge for kids, which is quite fun (even though the ski park was not opened when we were there).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall Colors
Great view of the autumn colors. Extra charges if you use their onsen. However the do have a private bath for families for an extra charge.
Stayed 1 night in Nov 2022

8/10 Good

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very clean good place to chill and relax
Stayed 1 night in Aug 2022

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

YUSUKE, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a spacious room, a large shared bath (onsen?) and very easy to access to skiing.
Stayed 1 night in Jan 2022

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Hotel seems old and in need of some overhaul. It is obvious that the COVID experience has had a major affect on operations. Most of the restaurants and other on-site venues are non-operational. The air conditioning in the rooms need work... I woke up sweating both nights of our stay. Otherwise, friendly and helpful staff and we somewhat enjoyed our stay.
Stayed 2 nights in Aug 2021

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On field hotel located close to station
Hotel is situated only a few minutes from Echigo-Yuzawa station by a regular hotel shuttle bus. Hotel is situated at the base of the skifield. Very convenient for families and novice skiers. Accommodation is getting a bit dated but the service is excellent and the buffet style breakfast and dinners are substantial offering both Japanese and Western cuisine. Also has a spacious onsen which was very nice.
View from room
View from hotel entrance road
View from hotel entrance road
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is convenient as a ski-in ski-out place if you are intending to spend time at the NASPA ski garden which is just beside it (good for 2-3 days but probably not for 5 days as there are not many courses). Rooms are a little dated but otherwise they are of a good size and well maintained. Hotel has a nice onsen with both outdoor and indoor pools. Service was decent and there was always someone able to provide assistance in English. Hotel has a shuttle bus service to the main Echigo-Yuzawa train station every 20 - 30 minutes and takes around 5 minutes to reach there.
Stayed 5 nights in Jan 2020

10/10 Excellent

chun ho franky

Liked: Staff & service
Stayed 3 nights in Jan 2020

8/10 Good

janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room kind of old but clean..the view was breathtaking.. hotel staff are very helpful especially Mr yung as i remember the korean guy😀 But the location are too remote and quiet
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great resort, but disappointed.
The room is spacious. Great ski resort for beginners and family. A bit disappointed when the housekeeper forgot to clean out the garbage can, when we were paying almost $500 per night. The shuttle bus driver also broke our luggage. Not worth the amount of money we were paying.
Stayed 2 nights in Feb 2019

8/10 Good

Sirikorn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Leong

Liked: Cleanliness, room comfort
Comfotable stay with amazing views
Basic 80s style hotel but clean and comfortable. Futon was not comfortable as it was too thin. Had to request for another one to be place on top of existing one so it becomes thicker and softer. It was not peak season and snow had just fallen. The views were beautiful and we had the whole snow park to ourselves! Japanese breakfast was great but from 7 to 9am only - too short & closes too early! Was looking forward to use the onsen but was closed for cleaning for 6 hours! By then we had to check-out. Disappointed :(
Stayed 1 night in Dec 2018

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season. Last few days of fall colors. Warm days chilly nights perfect mini vacation.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
新幹線利用でもアクセスは比較的便利
アクセスは駅からの距離は1km程度だが上り坂のため徒歩はまず無理。送迎バスがあり30分程度の頻度で出ていて便利。今回の旅では夕食を駅付近で食べてホテルへ帰ることができたが繁忙期以外は夕方で送迎バスが終わってしまうらしい。その点は改善希望。
Stayed 1 night in Aug 2024

10/10 Excellent

Yuchun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お盆休み中の繁忙期に素泊まりで利用させていただきました。 親子3人で和室利用でしたが、広々しており子供が大喜びでした。 またホテル〜駅間のシャトルバスが便利で、満員の場合は折り返し運転して下さるので、そこまで待つ事もなく乗れました。 お風呂は少し熱めで長湯はできませんが、その分空いていた気がします。 夜急に子供が発熱した際は、体温計と氷枕を貸して下さり、とても助かりました。ありがとうございました。 子供もまた行きたい、と言っているのでぜひまた利用させていただきたいです。
Stayed 1 night in Aug 2024

10/10 Excellent

Teruyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jitian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高に良かった。 スタッフさんの対応が素晴らしい！ またご利用したいと思います。
Stayed 2 nights in Aug 2024

8/10 Good

Yuki

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024