I gave the property 4 stars for the age of the property, especially in the room (carpet, decor, etc.), and incrediblye tiny-ness of the bathroom-- it's smaller than RV bathrooms but gets the job done. HOWEVER, for the area and for primarily being a ski resort rental, it was way more than adequate and I'd definitely stay there again. The beds were just as comfy as the other two high-end boutique hotels where my family stayed (Zurich and Geneva). The staff was very friendly, the breakfast more than adequate, and the location is great too-- very close to the train station and main street, but set back enough to be quiet. Overall we had a great time and I'd stay there again.