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Hotel Butterfly

3.0 star property

Photo gallery for Hotel Butterfly

Exterior
Snow and ski sports
Bar (on property)
Snow and ski sports
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Bar
  • Laundry
  • Free WiFi

Explore the area

Map
Bodmenstrasse 21, Zermatt, 3920
  • Zermatt - Furi
    ‪7 min walk‬
  • Zermatt-Furi Gondola
    ‪14 min walk‬
  • Sunnegga Ski Resort
    ‪29 min walk‬
  • Sion (SIR)

Room options

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View

  • Mountain view
  • 20.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Mountain View

Premium bedding, in-room safe, desk, blackout curtains

Economy Double Room, Mountain View

  • Mountain view
  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View

  • Mountain view
  • 28.0 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View

  • Mountain view
  • 25.0 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Zermatt

With a stay at Hotel Butterfly , you'll be centrally located in Zermatt, within a 10-minute walk of Matterhorn Museum and St. Mauritius Church. .This ski hotel is within close proximity of Mountaineers Cemetery and Zermatt - Furi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Matterhorn Museum - 6 min walk - 0.5 km
  • Zermatt - Furi - 7 min walk - 0.6 km
  • Zermatt-Furi Gondola - 14 min walk - 1.2 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Golden India - ‬3 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬2 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Hotel Butterfly

Mountain ski retreat with restaurant and bar/lounge
Hotel Butterfly offers 64 accommodations with safes and hair dryers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 64 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a fireplace in the lobby. This hotel also features a reception hall, bike parking, and bike cleaning. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a satisfying meal at Butterfly Restaurant serving guests of Hotel Butterfly . Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a computer station, multilingual staff, and luggage storage.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Free cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-439.305.524

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 549 out of 854 reviews
Rating 8 - Good. 243 out of 854 reviews
Rating 6 - Okay. 52 out of 854 reviews
Rating 4 - Poor. 5 out of 854 reviews
Rating 2 - Terrible. 5 out of 854 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great no frills option and unbeatable location — staff goes out of their way to please guests — breakfast is quite nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location as it is less than one block from the train station (no cars are allowed in Zermatt). Clean facilities and helpful guest services. Breakfast was great and free with a stay. Cheap beer at the bar which is unheard of in Switzerland. Balcony was nice but could be loud at times but overall Zermatt is a very quiet place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Si Jia Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable and clean room. Pretty near the zermatt main station as well as the Gornergret station which makes it quite convenient. Several shops and food options around.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View
We got upgraded to the romantic suite and it was absolutely stunning. We had a balcony with a beautiful view of the city, and the goats on the mountain to the right.
View from the balcony
Romantic suite
Stayed 2 nights in Sep 2024

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service, great place to stay, only a 3-minute walk from the train station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
This is a wonderful hotel located less than a 5-minute walk from the train station. The staff are wonderful; friendly, helpful, and informative. The rooms are large and have been recently renovated. The beds are comfortable and plenty of pillows are provided.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Zermatt! It is a 3 minute easy walk from the train station, but off of the main road so it is quiet and peaceful. Views are great. Room very comfortable and complimentary breakfast and afternoon tea were both so nice! The only slight issue we had was that there was construction/remodeling going on during the day so we couldn't take an afternoon nap but we understand that they had to get the work done before ski season :) Lovely and helpful staff. Would definitely stay here again if we come back to Zermatt.
Stayed 2 nights in Sep 2024

8/10 Good

D H Dinani

Liked: Cleanliness, staff & service
Nice comfortable stay Staff were helpfu
Stayed 1 night in Oct 2024

10/10 Excellent

Donna, Burnettown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included Breakfast was incredible. Beds weren’t very comfortable but everything else was fabulous.
Stayed 3 nights in Sep 2024

10/10 Excellent

Raymond, IWAKUNI-SHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the entire staff were friendly, helpful and welcoming.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott, Prole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propert was well maintained and clean. English speaking in non english company was good. No problems. Very close and easy to find from train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul Henri

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, comfortable and had a balcony with a view of the mountains. Perfect spot close to the train station and the breakfast and dinner first class.
Stayed 2 nights in Sep 2024

10/10 Excellent

CARLOS

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Location close to train station. Good breakfast. Quiet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Butterfly Hotel is a three-minute walk from the train station, which is what initially attracted me. I was so pleased to find an immaculately maintained property with the friendliest front staff you’ll ever find! Our room was comfortable and white-glove clean. The breakfast included in the room price was generous with much variety. Finally, the hotel was mere steps from Zermatt’s main thoroughfare. You cannot go wrong reserving accommodations here!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Stayed 2 nights in Aug 2024

10/10 Excellent

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual trip to the Alps
Have been staying at Hotel Butterfly every summer for many years. Always very clean. Top notch staff who go the extra mile for whatever I need. Delicious breakfast with variety. The best kitchen staff. Hotel is close to the train station and everything in beautiful Zermatt
Stayed 4 nights in Aug 2024

10/10 Excellent

Hayley

Stayed 2 nights in Aug 2024

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
Fantastic stay! If you are ever looking for somewhere to stay in Zermatt then this is the place! Very accessible but quiet, wonderful facilities including tea time every day and a great breakfast! We were on the 6th floor and we even had a view of the Matterhorn! Highly recommend!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Killian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a lovely stay, everyone was so friendly and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel . well located
Stayed 2 nights in Jul 2024

10/10 Excellent

Hitoshi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Highly recommended.
Stayed 3 nights in Jul 2024

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from check-in to check-out. Stored luggage upon our arrival and when we left.
Stayed 2 nights in Jul 2024