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Hotel Mountain Paradise

3.0 star property

Photo gallery for Hotel Mountain Paradise

Front of property - evening/night
Reception
Free daily local cuisine breakfast
Snow and ski sports
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Pet-friendly
  • Bar
  • Laundry

Explore the area

Map
Schluhmattstrasse 130, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪4 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Double Room (Chalet Style mit Matterhornblick)

Double Room (Chalet Style mit Matterhornblick)

Double Room (Chalet Style mit Matterhornblick)

  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room (Süd Matterhorn Blick)

Double Room (Süd Matterhorn Blick)

Double Room (Süd Matterhorn Blick)

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room (Nord)

Double Room (Nord)

Double Room (Nord)

  • Hill view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

Similar properties

Front of property - evening/night

Hotel Basecamp

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Bar
4.8 out of 5, Exceptional, (270)
The price is AU$621
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Hotel Basecamp

About the area

Zermatt

When you stay at Hotel Mountain Paradise in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. .This ski hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 9.1 mi (14.7 km) from Sunnegga Ski Resort.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt-Furi Gondola - 4 min walk - 0.4 km
  • Matterhorn Museum - 12 min walk - 1.1 km
  • Sunnegga Ski Resort - 52 min drive - 14.7 km

Getting around

  • Zermatt Gornergratbahn Station - 18 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬11 min walk
  • ‪Old Zermatt - ‬13 min walk
  • ‪Schmuggler-Höhle Zermatt - ‬4 min walk
  • ‪Whymper-Stube - ‬13 min walk
  • ‪Papperla Pub - ‬13 min walk

About this property

Hotel Mountain Paradise

Mountain ski retreat with full-service spa and bar/lounge
Hotel Mountain Paradise offers 19 accommodations with safes and complimentary weekday newspapers. 64-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open select days.
Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a sauna and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator.
A complimentary local cuisine breakfast is served each morning between 7:30 AM and 9:30 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Downhill skiing
  • Full-service spa
  • Ice skating
  • Playground
  • Sauna
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 64-cm flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Mountain Paradise
Hotel Mountain Paradise Hotel
Hotel Mountain Paradise Zermatt
Hotel Mountain Paradise Hotel Zermatt

Hotel Mountain Paradise Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 50 out of 65 reviews
Rating 8 - Good. 12 out of 65 reviews
Rating 6 - Okay. 2 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 0 out of 65 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice views of the Matterhorn. Quiet and safe. The staff is helpful and very friendly. Breakfast is great too. The hotel is close to the gondola but a good 20 min walk to the town. There is a convenient bus that takes you to the town for free but only until 8pm. Zermatt is very safe and easy to walk around. We went with our parents and kids and had a great time. Hope to come back soon.
Stayed 4 nights in Dec 2024

10/10 Excellent

Leonardo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect, I felt comfortable and relaxed like at home. The staff was very friendly and the breakfast area has a beautiful view to the Matterhorn. There is also a sauna and a steam sauna available, which is nice to use, especially in this cold weather. Also the room and the hotel were very clean. The only thing that I missed was a kettle in the room for coffee and tea.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
What a wonderful hotel. Cozy and comfortable with an amazing view of the Matterhorn. Staff was very helpful and friendly. Would stay here again in a minute.
Stayed 2 nights in Dec 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and what a view. Staff was excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location in Zermatt away from the commercial area. Also a great view of the Matterhorn! Getting a room with a mountain view is definitely worth it! We had a wonderful stay and hated to leave. Breakfast was included and was excellent !
Stayed 2 nights in Oct 2024

10/10 Excellent

Ellaine Grace, Newcastle upon Tyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in this hotel. The staff in the reception is very nice and accommodating, breakfast selections are all good. The best part is the view of the Matterhorn in the balcony of our room and in the dining area. Overall, we had a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny!
Amazing views, hotel is away from the main street and the crowds, which was exactly what we were looking for! The room on the top floor had unbeatable view of the Matterhorn. Breakfast was also great with many options to choose from (cereal, breads and pastries, fruit, cold oatmeal). The staff was also very helpful and knowledgeable
Stayed 2 nights in Aug 2024

4/10 Poor

Dinakar, aldie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The cereal bowls and lot of cutlery is dirty and unwashed. The fire alarm kept ringing at night for all the customers and couldn’t sleep. The room is very small and bathrooms are tiny, especially the shower.
Stayed 1 night in Aug 2024

6/10 Okay

Edna

Travelled with family
Nice view of the Matterhorn mountain, breakfast was ok, did not liked no Airconditioning, it’s hot in side in order to get refreshed you have to open the windows,
Stayed 1 night in Jul 2024

10/10 Excellent

Lan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zermatt has traffic down here and there in Jun. due to flood, there’s still some impact there, like the nearest bus stops. But staff there is very friendly and helpful, we could have convenient stay. The hotel is small, everything is well equipped. And The view and atmosphere are very nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely perfect! Assuming you’ll be arriving at the train station, the bus to bring you to Mountain Paradise is super easy to find - the stop is right across the street. The room that we had was perfection. It was exactly what I imagined for a vacation in Switzerland. The staff was kind and helpful. I would absolutely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Stayed 1 night in Jul 2024

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Manbinder p

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right near the gondolas and only a 15 minute walk into town. The views of the Matterhorn were amazing from the room! And the hotel staff was incredibly friendly and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Torrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather was blizzard and snow so we missed our view of the Matterhorn. Luckily the hotel was cozy and very nice to stay in and keep warm with gorgeous views of the gondola going by.
Stayed 1 night in Mar 2024

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room small but cozy. Comfortable for 3 adults but avoid bringing big luggages as there wont be space to move ard the room
Stayed 2 nights in Mar 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet, extremely clean. A few steps from the red bus line. A 3min walk to the gondola for ski. Delicious Swiss breakfast. Ski room to leave your gear; plus they had a boot/mitten heater system. Dry and wet sauna. We had a room overlooking the Matterhorn! It was an amazing place to recharge after amazing ski days. Highly recommend.
Stayed 3 nights in Feb 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and incredible views of the Magnificent Matterhorn from our balcony and windows and the lovely breakfast room:)
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

sohee

Liked: Cleanliness, staff & service, property conditions & facilities
View
Stayed 2 nights in Nov 2023

10/10 Excellent

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view!!
Stayed 1 night in Nov 2023

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful!!
Stayed 2 nights in Oct 2023