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Relais & Chateaux Schönegg

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Relais & Chateaux Schönegg

Exterior
Exterior
Breakfast, lunch, dinner served; French cuisine
Premium bedding, pillow-top beds, minibar, in-room safe
Terrace/patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Hot tub
  • Pet-friendly
  • Spa

Explore the area

Map
Riedweg 35, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Schöenegg Restaurant
    1 min walk
  • Zermatt Gornergratbahn Station
    10 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Double Room (Charme)

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room (Charme)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Style

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Junior Suite Style

  • Sleeps 3
  • 1 Queen Bed

View all photos for Charme Single room

Premium bedding, pillow-top beds, minibar, in-room safe

Charme Single room

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Style Double room with Matterhorn view

Premium bedding, pillow-top beds, minibar, in-room safe

Style Double room with Matterhorn view

  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Charme Mountain View)

Double Room (Charme Mountain View)

Double Room (Charme Mountain View)

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Terrace/patio

Suite

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

BEAUSiTE Zermatt

Pool
Hot tub
Breakfast included
Spa
4.9 out of 5, Exceptional, (383)
The price is AU$1,760
for 1 room
includes taxes & fees
5 Jan - 6 Jan
BEAUSiTE Zermatt

About the area

Zermatt

With a stay at Relais & Chateaux Schönegg, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and 6 minutes by foot from Zermatt–Sunnegga Funicular. .This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt Visitor Center.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 6 min walk
  • Zermatt Visitor Center - 10 min walk
  • Zermatt-Furi Gondola - 16 min walk
  • Sunnegga Ski Resort - 19 min walk

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Golden India - ‬9 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬7 min walk
  • ‪Restaurant Bar Manud - ‬10 min walk
  • ‪Fuchs - ‬6 min walk
  • ‪Harry`s Ski Bar - ‬7 min walk

About this property

Relais & Chateaux Schönegg

Ski-in/ski-out access for family fun on the slopes
Relais & Chateaux Schönegg offers 48 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 spa tubs are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

Children under 12 years old are not allowed in the spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include sports massages, Swedish massages, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. Children under 12 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 48 guestrooms featuring MP3 docking stations and minibars. Your pillowtop bed comes with premium bedding. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 spa tubs. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The ski shuttle (surcharge) makes getting to the slopes a breeze.
Enjoy French cuisine at Gourmetstuebli, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
Gourmetstuebli - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Gourmetstuebli

Things to do

  • 2 hot tubs
  • Access to nearby indoor pool
  • Arcade/games room
  • Bike rentals
  • Full-service spa
  • Ice skating
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities or services will be unavailable from May 31 2024 to November 30 2024 (dates subject to change):
  • Spa
The property is closed between August 31 and December 01.
The property will be renovating from May 31 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
  • Spa tub

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 120.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 800 per vehicle
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Relais Chateaux Schönegg Hotel Zermatt
Chalet Hotel Schönegg Zermatt
Chalet Schönegg
Chalet Schönegg Zermatt
Relais Chateaux Schönegg Hotel
Relais Chateaux Schönegg Zermatt
Relais Chateaux Schönegg
Relais & Chateaux Schonegg
Relais & Chateaux Schönegg Hotel
Relais & Chateaux Schönegg Zermatt
Relais & Chateaux Schönegg Hotel Zermatt

Relais & Chateaux Schönegg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 155 out of 198 reviews" "
Rating 8 - Good. 36 out of 198 reviews" "
Rating 6 - Okay. 4 out of 198 reviews" "
Rating 4 - Poor. 0 out of 198 reviews" "
Rating 2 - Terrible. 3 out of 198 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High up just above the village accessible by the hotel’s own tunnel and lift up through the rock (takes about 3 minutes from the street level) gives the hotel a wonderful quiet and exclusive position looking down on Zermatt and up to the Matterhorn. The view from the terrace, dining room and Matterhorn view rooms is fantastic and the quality and cleanliness of the Schönegg and friendliness of the staff is exemplary. They are getting a new spa and indoor-outdoor pool for winter 2024/25 which will make it even better (especially if the weather is hot). Would not hesitate to recommend this hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in Zermatt.
First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.
From our balcony.
Stayed 1 night in Jul 2024

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zermazzzzing
Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on
Stayed 3 nights in Jul 2024

10/10 Excellent

MICHEAL, eustis

Travelled with family
Liked: Amenities, property conditions & facilities
Wonderful place to stay in Zermatt
Stayed 3 nights in Jul 2024

10/10 Excellent

Davide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and service in Zermatt!
The only thing I would have wished for was that the hot tubs were set warmer. Staff was amazing!
Stayed 4 nights in Apr 2024

10/10 Excellent

Kelsey

We absolutely loved this hotel! The staff was amazing and so kind. The views were incredible! Food was also incredible including the breakfast included with the stay!! We had to leave super early our last day for a train and they even packed us breakfast bags for the go which was so sweet and made our early morning easy and delicious! Only complaint is the shower. I don’t know if all rooms have it but it’s just a handheld shower head on the wrong side making it difficult to shower and get water all over the floor. So some shower updates and this place would be perfection!
Stayed 3 nights in Dec 2023

6/10 Okay

Scott, Salt Lake City

Business traveller
Liked: Cleanliness, staff & service
The setting and the views from this hotel are amazing. It is, however, overpriced for what you get--the facilities are starting to show their age. My room--105--had no view, had a terrible shower, and was in real need of a makeover. For three hundred bucks a night for a single I expected much more.
Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Emi

Stayed 2 nights in Jun 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay over Christmas
Excellent location, easily walkable once you know about the tunnel and dedicated lift. Breakfast selection was good, the in-house restaurant is also worth a visit (we enjoyed our dinner there very much). The view from the restaurant is another positive point. The staff (hotel and restaurant) was overall very friendly and professional. Our room was in the 'Charm' category, i.e. there are upgraded versions available. We found it more than acceptable in terms of size, comfort and amenities. We had an excellent stay in Zermatt and the hotel played its part. We would definitely consider coming back
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice hotel with a fabulous view of the Matterhorn. Room and bathroom were comfortable. Very nice breakfast.
Stayed 2 nights in Jun 2022

10/10 Excellent

Camille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and experience.
Stayed 5 nights in Dec 2021

10/10 Excellent

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Zermatt
Beautiful views from the hotel. The service was excellent. Great location
Stayed 2 nights in Sep 2021

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views of the Matterhorn. Great food, excellent service. Highly recommend
Stayed 1 night in Sep 2021

10/10 Excellent

Eleanor

Stayed 2 nights in Aug 2021

10/10 Excellent

Mamta

Stayed 1 night in Aug 2021

10/10 Excellent

SALLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel with superb service. Everyone from the front desk to the restaurant were friendly and helpful. The rooms are well laid out and comfortable. The view of the Matterhorn is magnificent.
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it! Feels like home!
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Staff is very helpful and nice. Great food, fantastic bar with the best view of the Matterhorn.
Stayed 1 night in Aug 2020