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Hyatt Regency Hengqin

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Hengqin

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, individually decorated, individually furnished
Lobby
Children's play area - outdoor
Restaurant

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
1295 Qisecaihong Road, Hengqin, Zhuhai, Guangdong, 519031
  • Hengqin National Geographic Explorer Center
    5 min walk
  • Lionsgate Entertainment World
    17 min walk
  • Chimelong Ocean Kingdom
    7 min drive
  • Macau (MFM-Macau Intl.)
    23 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Club Room)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed (Club Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 2 Single Beds

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • 153 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds

  • 39.7 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Balcony

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds, Balcony

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Club Access

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed Club Access

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Regency, Executive Suite, 1 King Bed

Regency, Executive Suite, 1 King Bed

Regency, Executive Suite, 1 King Bed

  • 127 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Single Beds

  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Club Room)

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 2 Single Beds (Club Room)

  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Single Beds, Mountain View

  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Club Room)

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 1 King Bed (Club Room)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Sheraton Zhuhai Hotel

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (293)
The price is AU$149
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About the area

Zhuhai

With a stay at Hyatt Regency Hengqin in Zhuhai, you'll be 2 mi (3.2 km) from Hengqin National Geographic Explorer Center and 9.1 mi (14.6 km) from Macau Tower. .This luxury hotel is 9.9 mi (16 km) from Macau Ferry Terminal and 11.5 mi (18.5 km) from Macau Fisherman's Wharf.

What's nearby

  • Hengqin National Geographic Explorer Center - 5 min walk - 0.5 km
  • Chimelong Ocean Kingdom - 7 min drive - 7.2 km
  • Macau Tower - 15 min drive - 14.7 km
  • Venetian Macao Casino - 26 min drive - 25.1 km
  • City of Dreams - 27 min drive - 25.3 km

Getting around

  • Zhuhai Station - 31 min drive
  • Zhuhai (ZUH-Jinwan) - 40 min drive

Restaurants

  • ‪Bottles - ‬11 min drive
  • ‪太陽冰室 (金峰南岸店) - ‬11 min drive
  • ‪富臨軒 Fortune Inn - ‬13 min drive
  • ‪UM Pacific Coffee Company - ‬13 min drive
  • ‪Rethink Coffee Roasters - ‬10 min drive

About this property

Hyatt Regency Hengqin

Luxury Zhuhai hotel in Hengqin with 6 restaurants
Hyatt Regency Hengqin offers 493 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 65-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 493 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Spending a day of fun is easy with the complimentary theme park shuttle.
Grab a bite to eat at one of the hotel's many dining establishments, which include 6 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Hyatt Regency Hengqin has 6 restaurants on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 196 per person
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Playground
  • Seasonal outdoor pool
  • Shopping centre
  • Steam room

Family friendly

  • Free theme park shuttle
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Renovated entire property – December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch LED TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 196 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 13 to November 18
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Regency Hengqin Hotel
Hyatt Regency Hengqin Zhuhai
Hyatt Regency Hengqin Hotel Zhuhai

Hyatt Regency Hengqin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 150 reviews" "
Rating 8 - Good. 41 out of 150 reviews" "
Rating 6 - Okay. 9 out of 150 reviews" "
Rating 4 - Poor. 1 out of 150 reviews" "
Rating 2 - Terrible. 3 out of 150 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

sai kit ricky

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Ray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent with a big shopping mall, where can spend more than a day 😀
Stayed 1 night in Jul 2024

10/10 Excellent

Brian W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet. Rooms were large and comfortable. We enjoyed our stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
We booked two rooms together with bath tub but when we checkin, the hotel staff said there is only one room with bath tub. So we need to accept it with disappointment but then they told me the other room not available yet 😕 which it was already around 630 PM. Not sure what happen on it so we have to go to dinner first. It was a bit of disappointment.
Stayed 1 night in Jul 2024

10/10 Excellent

Hao Yun Max

Stayed 1 night in Jul 2024

10/10 Excellent

Xian

Liked: Cleanliness, staff & service, property conditions & facilities
is convenient to go around the theme park
Stayed 2 nights in Jul 2024

10/10 Excellent

Danqing

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is great
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2024

8/10 Good

WAI LUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good, but the location may not be as convenience as others. It is good for family as there are play areas for kids
Stayed 2 nights in May 2024

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Value for money
Stayed 2 nights in Apr 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hengqin Hyatt a great hotel
The hotel is in a great location where there is a mall that connects to the mall. The breakfast is great. My only complaint is that the afternoon club experince was the worst. There were many Hongkong people due to the Good Friday. The food was bland. We were asked to leave because my baby is crying.
Stayed 2 nights in Mar 2024

8/10 Good

Wing Ni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice family hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

Yan Ming

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The sevice has large room for improvement, the check in was terrible that I booked 2 rooms but could only get one while I checked in. I had to wait more than one hour to get all my rooms ready. And the breakfast was overcrowded, and the outdoor pool was closed, and the in room services was terrible low speed. All and all, the stay was terrible
Stayed 2 nights in Mar 2024

10/10 Excellent

Wing Laam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Lee

Stayed 2 nights in Sep 2023

2/10 Terrible

SUET YING SONIA

Stayed 1 night in Sep 2023

10/10 Excellent

Ming Chi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed. My family will definitely go back.
Stayed 2 nights in Aug 2023

10/10 Excellent

Wei

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
比较荒，周围没什么好玩的。除了这家酒店已经开始营业之外，其它的都处于未开发好的一种状态。就是考虑它离长隆比较近才订的。如果不是这个个人需求，不太推荐选择这家。
Stayed 2 nights in Jan 2023

10/10 Excellent

Hing Hee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, can stay for 2~3 days to enjoy the 星樂門connected to the Hotel, beside the hotel facilities is well enough to provide a comfortable stay,
starlight星樂門
Stayed 2 nights in Jul 2021

10/10 Excellent

GILBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hardware, kids friendly, great spa.
The stay in general was great, as the hotel was new, clean and kid friendly. They have a kids area where we paid a small fees and our kids learnt how to paint and made some cookies. All the staff were friendly and well trained. My wife and I went to the SPA and it was a delightful experience. We were met by Ms Sammi Wang, the SPA manager and she were able to provide a delightful experience for us, especially during CNY where the bookings were full. A big Thank You to her. The housekeeping team on our floor (18th) was also surprisingly proactive in terms of asking if we need help / supplies during our stay. We met different members and one of them was the supervisor and they were all friendly and welcoming. The only downside was our checkin experience as we waited over 1 hour to get our room due to CNY velocity. We went with another family and while we got our room around 3pm (as expected during peak period), they did not get their room till 6pm and we needed to rearrange our evening plan. Furthermore, when we asked for extra blankets, the front desk said they run out! It was a bit disappointing. In summary, we will avoid going during peak times until the hotel has more experience running during peak periods.
Stayed 3 nights in Feb 2021

10/10 Excellent

Chee Hower

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Yuen Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff , excellent service
Stayed 1 night in Sep 2020

8/10 Good

Ching Yuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Jaesun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

CHIA WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中規中矩的酒店服務
整體而言都還不錯，屬於五星酒店該有的服務，但比較缺少令人哇的感覺！
Stayed 1 night in Aug 2024