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citizenM Zürich

4.0 star property

Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
King Room
Daily buffet breakfast (CHF 28 per person)
King Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Talacker 42, Zürich, 8001
  • Bahnhofstrasse
    ‪3 min walk‬
  • Paradeplatz
    ‪6 min walk‬
  • Lindenhof
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪26 min drive‬

Room options

View all photos for King Room

King Room

King Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Ruby Mimi Zurich

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.5 out of 5, Wonderful, (1169)
The price is AU$384
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Ruby Mimi Zurich

About the area

Zürich

CitizenM Zürich is centrally located in Zürich, a 3-minute walk from Bahnhofstrasse and 6 minutes by foot from Paradeplatz. .This hotel is 0.7 mi (1.1 km) from Fraumuenster and 0.8 mi (1.3 km) from Helmhaus.

What's nearby

  • Bahnhofstrasse - 3 min walk
  • Paradeplatz - 6 min walk
  • Fraumuenster - 7 min walk
  • Swiss National Museum - 15 min walk
  • Kunsthaus Zurich - 15 min walk

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

Lakefront Zürich hotel in Old Town Zürich with a 24-hour business center
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Make yourself at home in one of the 160 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM bar - Onsite bar. Open 24 hours. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: CHF 28 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CanteenM bar

Things to do

  • Art gallery

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking spaces
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Books
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • iPad
  • iPod dock
  • Smart TV

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1003 reviews
Rating 8 - Good. 189 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Nice, but…
Bed was very nice and comfortable. But there was no coffee or tea available in our room. Also the rooms very small, even by EU standards.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but mighty. Highly recommend.
I loved my small but incredibly comfortable room. It was perfect as a solo traveler. Giant bed nestled in the corner was perfect for my jet lag. The iPad to control the room was a little confusing but overall, highly comment. Absolutely loved the self service check in and everyone we spoke to was incredibly friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy comfortable immaculate room. Friendly helpful staff.
Stayed 1 night in Nov 2024

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has an excellent location, the system is great, easy in and easy out, staff is friendly. The room is only suitable for a single person in my opinion. There is zero bathroom privacy if you are sharing the room, and traveling with large luggage leaves little to no walking space. The towels are very worn and could use updating.
Stayed 1 night in Oct 2024

10/10 Excellent

Omar

Nill
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property. Clean, safe, friendly- with people who care about helping out
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Zurich
First time to Zurich and would definitely stay here again! It was perfect for our needs and location was great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hisham, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend it for business travelers
Stayed 3 nights in Nov 2024

10/10 Excellent

Fritz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and modern looking hotel
Beautiful and modern looking hotel. A few blocks from the popular shopping areas. Great check-in service! The full breakfast with free unlimited coffees to 11am is a great deal at 27 CHf…it is Zurich, ain’t nothing cheap! The room is meticulously clean. The iPad control for TV, lights and climate is easy to use. Super comfortable bed and great shower! Room 404 was a bit warm even though I had it set at 18 degrees centigrade but we were so tired after walking 28,000 steps across Zurich, we still slept 8+ hours. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Nov 2024

10/10 Excellent

regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So smart & so awesome!
I was SHOCKED how easy & efficient check-in was. Marlin immediately showed me how to do self check-in, asked if we needed a phone charger (yes!), told me how to get an Uber to airport, and even gave us 2 free drinks as people new to this hotel line. The room was SO SMARTLY DONE! We were beyond impressed with the intelligence this hotel uses with the modern traveler. I’m proud to see my home city has one too!
Stayed 1 night in Nov 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location was good and staff was friendly. The only negative part is the bed is pushed up against the window so you have to climb over the other person. I also did not realize til our last day on the iPad it was automatically selected we did not want the room cleaned so make sure you check the iPad is not set up that way.
Stayed 3 nights in Nov 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Danaliz

Stayed 2 nights in Oct 2024

10/10 Excellent

Eileen, Sewell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so "futuristic" in design and function. The bed was comfortable and we had all the space that we needed for our short stay in Zurich. The hotel was in an excellent area to tour the city. The staff were amazing. They were courteous, friendly and professional. They were extremely helpful as far as concierge service.
Stayed 2 nights in Nov 2024

8/10 Good

Brodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

William Jerome, MILWAUKEE

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee machine on every floor please
We stayed 2 nights at this Citizen M in Zurich. Centrally located, it was very easy to walk to the old town and to find great restaurants and cafes nearby. My biggest issue is that there is no coffee in the room ! If that is too expensive or unsustainable then I suggest that just like they have a room with an ironing board on each floor - they should ABSOLUTELY have one of those large coffee making machines that allows you to choose the type of coffee you want. As well - they could have a water station instead of people having to go through the cafeteria to fill their bottles. The room card can limit the amount of coffee usage per person. I need a coffee to get things moving in my body in the morning as do many people (digestive) - to go downstairs early (without wanting to do the breakfast buffet) and to have to wait in line for the ONE BARRISTA (who was excellent but could only handle one guest at a time) - THIS would make a whole lot of sense since Citizen M - prides itself on sustainability and amazing care of their guests. I did feel that it missed the mark in this instance !
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a good location. Room small, but knew that going in. Don't love how everything operated by the iPad. The room was incredibly hot at night, even though temp set to 18.5 C. Room was nice and quiet even being in a somewhat busy area. Would recommend but keep in mind room is small.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible location, walkable to shops, museums and great restaurants.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Oct 2024

10/10 Excellent

Jay, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the room size is small, but it has a comfortable bed. The only thing I noticed was that the hallway area had some funny smell that I cannot figure out. Overall, I’d still recommend this hotel because it’s accessible to everything, easy check in/out, and friendly staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities
Simple design plus Environment saving
Stayed 3 nights in Oct 2024

10/10 Excellent

ehsan

Stayed 1 night in Oct 2024

10/10 Excellent

Jeannie

Stayed 3 nights in Jul 2024