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citizenM Zürich

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
King Room
Daily buffet breakfast (CHF 28 per person)
King Room | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Talacker 42, Zürich, 8001
  • Swiss Casinos Zurich
    3 min walk
  • Bahnhofstrasse
    3 min walk
  • Paradeplatz
    6 min walk
  • Zürich (ZRH)
    26 min drive

Room options

View all photos for King Room

King Room

King Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Zürich

CitizenM Zürich is centrally located in Zürich, a 3-minute walk from Bahnhofstrasse and 6 minutes by foot from Paradeplatz. .This hotel is 0.7 mi (1.1 km) from Fraumuenster and 0.8 mi (1.3 km) from Helmhaus.

What's nearby

  • Bahnhofstrasse - 3 min walk
  • Paradeplatz - 6 min walk
  • Fraumuenster - 7 min walk
  • Swiss National Museum - 15 min walk
  • Kunsthaus Zurich - 15 min walk

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

Lakefront Zürich hotel in Old Town Zürich with a 24-hour business center
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Make yourself at home in one of the 160 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a communal living room.
Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 5 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM bar - Onsite bar. Open 24 hours. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: CHF 28 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CanteenM bar

Things to do

  • Art gallery

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking spaces
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Books
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • iPad
  • iPod dock
  • Smart TV

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1007 reviews" "
Rating 8 - Good. 196 out of 1007 reviews" "
Rating 6 - Okay. 62 out of 1007 reviews" "
Rating 4 - Poor. 18 out of 1007 reviews" "
Rating 2 - Terrible. 18 out of 1007 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kseniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels we've ever stayed at. Excellent check in/out service and great room controls via app and iPad. Great breakfast buffet as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Tayor

Stayed 2 nights in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rimma

Stayed 4 nights in Sep 2024

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very high tech. We had an iPad to coordinate mood lighting, blinds and the tv. It was great! Also, the bartenders were the best! We loved this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff in common areas are first rate- friendly, bright, helpful. Access to trains is excellent. Third stay. Hotel never disappoints.
Stayed 1 night in Sep 2024

10/10 Excellent

Alfonso

Stayed 1 night in Sep 2024

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place and service was amazing, location is great, HOWEVER there checkout and billing is terrible. Don’t PREPAY. I requested 2 weeks before my arrival for an early check out. Expedia confirmed that i will get one day refund but the hotel ignores the communication. I sent a message when they confirmed my stay and i corrected them to say i am checking out one day early because i am checking in another hotel in another city. They still have not refunded me even with Expedia help. I have proof of early check out. They wouldn’t give me a receipt so i took a picture of their computer. CitizenM blames Expedia but they have been giving a run around.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mei Ha Sandy

Travelled with partner
They completely refurbished the interior so it is as good as new. Despite it is about 10 or 15 minutes away from the train station, the area is quite decent (guess Switzerland being Switzerland, things are very clean and orderly). The breakfast also has a lot of choices. We are going back to Switzerland next year and have already booked CitizenM again. So it just shows how much we like this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at CitizenMs. They’re always awesome, and we’re very pleased with them.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet sleep and good location
Amazing hotel! So comfortable, so accommodating, friendly staff. I highly recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aneesurahman

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel in a perfect place
Stayed 2 nights in Sep 2024

10/10 Excellent

Anila

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

8/10 Good

Joseph, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very well maintained and the staff very friendly, cooperative and accommodating to the needs of the guests.
Stayed 2 nights in Sep 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, unique in all the tech, solid amenities, good breakfast, good location.
Stayed 3 nights in Sep 2024

10/10 Excellent

MANOUCHEHR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Perfection & Vibes
Perfect stay - loved my room, great for a solo traveller! Hosts - super friendly, and full of helpful knowledge/ advice Loved the high tech in the room, the decor and funky vibe to the hotel is an instant winner Will definitely stay again
Stayed 1 night in Sep 2024

6/10 Okay

Raisa

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nothing about this hotel was 4-star worthy. We arrived on a Friday morning and were not allowed to check in early at all—we were told we had to wait until 2pm. The next morning when we checked out, we saw them allowing other guests to check in several hours early. We expected the room to be small, but we didn’t expect it to be dirty. The shower had orange mildew all around the edge. The cups next to the sink were turned upside down but were wet inside and had old dust stuck on the inside of the cup, which tells me they haven’t been thoroughly washed in a long time. There is no coffee in the rooms, and the coffee they have available downstairs is very expensive (5 CHF for black coffee when you can get real coffee for the same price at a nearby cafe). The service was good and location was close to Zurich HB, but unfortunately everything else was a letdown.
Stayed 1 night in Sep 2024

10/10 Excellent

Anil

Stayed 2 nights in Aug 2024

6/10 Okay

Candy

Disliked: Staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Lumarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is highly tech everything in your room is control by a i pad hotel is close to train station walkable to lots of places staff make you feel right at home is a good place while in zurich
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel catered to the modern day travelers, staff was so was amazing, the outside surrounding area has a great nightlife, fun hotel and the lounge is nice and comfy, no problems at all and I loved it so much
Stayed 1 night in Sep 2024

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024