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Platinum Palace Boutique Hotel & SPA

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platinum Palace Boutique Hotel & SPA

Balcony view
Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Indoor pool
Sauna, Turkish bath/hammam, body treatments, hydrotherapy, aromatherapy
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Ul. Powstanców Slaskich 204, Wroclaw, Lower Silesian, 53-140
  • Wroclaw Aquapark
    4 min drive
  • Lake Morskie Oko
    4 min drive
  • Central Station of Wroclaw
    5 min drive
  • Wroclaw (WRO-Copernicus)
    15 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 26 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Room

  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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About the area

Wroclaw

With a stay at Platinum Palace Boutique Hotel & SPA in Wroclaw (Krzyki), you'll be within a 10-minute drive of Wroclaw Market Square and Southern Park. .This luxury hotel is 1.6 mi (2.6 km) from Old Jewish Cemetery and 1.9 mi (3 km) from Wroclaw Aquapark.

What's nearby

  • Wroclaw SPA Center - 6 min drive - 3.9 km
  • Wroclaw Town Hall - 6 min drive - 4.5 km
  • Wroclaw Market Square - 6 min drive - 4.5 km
  • Wroclaw University - 8 min drive - 5.5 km
  • Wroclaw Zoo - 9 min drive - 6.4 km

Getting around

  • Wrocław Partynice Station - 9 min drive
  • Wroclaw (WRO-Copernicus) - 15 min drive

Restaurants

  • ‪Chinkalnia - Restauracja Gruzińska - ‬12 min walk
  • ‪Pizzeria Mania Smaku - ‬12 min walk
  • ‪Brzuchaty. Pizza - ‬13 min walk
  • ‪Agawa - ‬5 min walk
  • ‪Naru - ‬6 min walk

About this property

Platinum Palace Boutique Hotel & SPA

Luxury Wroclaw hotel in Krzyki with a full-service spa
Platinum Palace Boutique Hotel & SPA offers 46 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub, a sauna, a fitness center, and complimentary bicycles.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Make yourself at home in one of the 46 individually decorated guestrooms, featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a spa tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Wroclaw? This hotel has 409 square feet (38 square meters) of space consisting of conference space and 3 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Platinum Palace Boutique Hotel & SPA has a restaurant on site.
24-hour room service is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 80 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: PLN 80 for adults and PLN 40 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (409 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage - sports
  • Sauna
  • Spa open selected days
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 90.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of PLN 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 40 for children
  • Airport shuttle fee: PLN 100 per person (one-way)
  • Self parking fee: PLN 80 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Platinum Palace
Platinum Palace Hotel
Platinum Palace Hotel Wroclaw
Platinum Palace Wroclaw
Platinum Palace

Platinum Palace Boutique Hotel & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 138 out of 257 reviews" "
Rating 8 - Good. 77 out of 257 reviews" "
Rating 6 - Okay. 29 out of 257 reviews" "
Rating 4 - Poor. 7 out of 257 reviews" "
Rating 2 - Terrible. 6 out of 257 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafal

Stayed 4 nights in Aug 2024

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent rooms and helpful friendly staff
Stayed 7 nights in May 2024

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and pleasure stay
Stayed 5 nights in Mar 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, friendly staff, good facilities. We had a lovely dinner with amazing scallops.
Stayed 1 night in Dec 2023

8/10 Good

Jan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very good
Stayed 1 night in Jan 2023

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Michael, Raleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was great stay
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Cons: 1. Bringing a tiny dog cost us 100PLN/night, rather hefty. 2. The messages we received were disastrous. The masseuse had no strength when pressing. At the end of the session, instead of gently waking the guest up, she almost yelled. This is experience from both me and my partner. A waste of money. 3. On the room key holder, it's stated (in Polish only) 10% discount is offered for massages and hotel restaurant from Sunday to Thursday. At check out, I was billed full amount. After asking, the receptionist changed the bill to include the discount. Kind of feel like they're trying to fool you. 4. There's only one bottle in the shower for shampoo+shower gel combination. Pros: 1. Parking on site was cheap, 40PLN for a day. And there're plenty of free street parking close by. 2. Facilities were very fresh and tastefully designed. 3. Food from the hotel restaurant is fantastically delicious and good looking, at good prices. 4. The spa facilities were well maintained and has all we needed, a steam sauna, a dry sauna and a bubble pool. Not too many guests were using them when we were there.
Stayed 1 night in Jul 2022

6/10 Okay

GURSHARON

Business traveller
Liked: Cleanliness, property conditions & facilities
Mediocrity for a 5 Star Hotel.
The staff was cold I would definitely not call them rude but they were far from friendly. If your an international travel expecting their to be usb outlets, there are none. Reception does not have any converters. We had two rooms mine were missing all the towels which may have been a mishap because we asked for rooms next to each other and they had to change our rooms to accommodate. They mistakenly had a charge for breakfast under one our rooms but took it off after taking time to check to confirm we did not actually go. Personally I would book something else if I had to choose again. They do have a lovely spa with sauna and jacuzzi. A lounge room with billiards.
Stayed 2 nights in Jan 2022

10/10 Excellent

Christopher

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very good hotel, very well priced.
Stayed 1 night in Dec 2021

8/10 Good

AgiK, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and an absolutely delightful concierge man. great location as well. The only comment I have is that rather than one large duvet in my king's size bed I had two single duvets. The room service finished at 9pm, possibly because there was a wedding going on. However, they were very flexible and still served me a glass of wine. I loved my room with a terrace and a massive bathroom. The room was enormous. It felt like an upgrade from more typical 5* city hotels.
Stayed 1 night in Sep 2020

10/10 Excellent

rene g valencia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Very clean and safe
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Lovisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing style of hotel! Pictures are true.
Stayed 1 night in Aug 2019

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Lovisa

Liked: Cleanliness, property conditions & facilities, room comfort
Felt like a princess at the palace
Most amazing apartment lovely decorated and comfortable with sofas, nice cozy bed and beautiful marble bathroom. We also tried the standard room and it was beautiful and clean as well. Nice spa and Wellness area that we did not try though. We tried the room service for breakfast and it was good. Beautiful place for dining and I guess the food will be lovely.
Stayed 1 night in Aug 2019

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not central location.
Overall a good hotel. More of a 4 star than a 5 star in my opinion, however overall very good. Location from Wroclaw centre is not the greatest. If you are looking for a city centre hotel, this is not the hotel for you.
Stayed 2 nights in May 2019

2/10 Terrible

Dagmara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare
It was an absolute waste of money and huge disappointment. There was only one person working doing reception, housekeeping and spa. Apparently because it’s Easter but hotel invites guests to stay there for Easter... they charge for toothbrush and don’t offer toothpaste. Very poor quality. Service is awful. Would never stay there again. Don’t waste money pay a little more and stay in amazing Monopol hotel.
Stayed 1 night in Apr 2019

4/10 Poor

Adil

Liked: Cleanliness, room comfort
Disliked: Staff & service
I wouldn’t qualify it as 5* Make you pay for coffee after the first day
Stayed 3 nights in Mar 2019

6/10 Okay

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
There was no indoor pool as described. We were in old area. Hotel has new and old area.
Stayed 3 nights in Mar 2019