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Emirates Palace Mandarin Oriental, Abu Dhabi

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Emirates Palace Mandarin Oriental, Abu Dhabi

Interior
11 restaurants, lunch, dinner served; Middle Eastern cuisine
Interior detail
11 restaurants, lunch, dinner served; Middle Eastern cuisine
11 restaurants, lunch, dinner served; Middle Eastern cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • On private beach
  • Bar
  • Pool
  • Spa
  • Housekeeping

Explore the area

Map
West Corniche Road, Abu Dhabi, GRB 104
  • Etihad Towers
    ‪8 min walk‬
  • Abu Dhabi Corniche
    ‪8 min walk‬
  • Corniche Beach
    ‪10 min walk‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Suite (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 330 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 3 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, 3 Bedrooms (Palace) with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 470 sq m
  • Partial sea view
  • Sleeps 9
  • 3 King Beds

View all photos for Room, 2 Single Beds (Vegan)

Room amenity

Room, 2 Single Beds (Vegan)

  • 55 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Vegan)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Vegan)

  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 165 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, Beachfront with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 110 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace (Garden)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Terrace (Garden)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, Sea View

  • 275 sq m
  • Sea view
  • Sleeps 8
  • 2 King Beds

View all photos for Deluxe Room, 2 Single Beds, Terrace (Garden)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Terrace (Garden)

  • 55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Garden View

  • 55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Premium bedding, minibar, in-room safe, individually decorated

Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Terrace (Deluxe Garden)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Terrace (Deluxe Garden)

  • 110 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Sea View

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Sea View (Deluxe)

  • 110 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Sea View

  • 55 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

Panoramic Suite, Sea View with Club Lounge Access incl. daily Breakfast, Evening drinks and snacks

  • 165 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Sea View (Club Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Sea View (Club Deluxe)

  • 110 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 275 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, City View (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, City View (Deluxe)

  • 110 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Garden View (Deluxe)

Premium bedding, minibar, in-room safe, individually decorated

Family Room, Garden View (Deluxe)

  • 110 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed, Sea View with Club Lounge Access incl. daily BF, Evening drinks & snacks

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Sea View with Club Lounge Access incl. daily BF, Evening drinks & snacks

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Sea View with Club Lounge Access incl. daily BF Evening drinks & snacks

Premium bedding, minibar, in-room safe, individually decorated

Club Room, 2 Twin Beds, Sea View with Club Lounge Access incl. daily BF Evening drinks & snacks

  • 55 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Separate bathtub and shower, designer toiletries, hair dryer

Deluxe Room, 2 Single Beds, City View

  • 55 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from property

Jumeirah Saadiyat Island Abu Dhabi

Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (285)
The price is AU$902
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Jumeirah Saadiyat Island Abu Dhabi

About the area

Abu Dhabi

With a stay at Emirates Palace Mandarin Oriental, Abu Dhabi in Abu Dhabi (Al Ras Al Akhdar), you'll be within a 10-minute walk of Abu Dhabi Corniche and Etihad Towers. .This beach hotel is 13 mi (20.9 km) from Sheikh Zayed Grand Mosque and 0.7 mi (1.2 km) from Observation Deck at 300.

What's nearby

  • Etihad Towers - 8 min walk
  • Abu Dhabi Corniche - 8 min walk
  • Corniche Beach - 10 min walk
  • Qasr Al Watan - 5 min drive
  • Marina Mall - 6 min drive

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 35 min drive

Restaurants

  • ‪Lexx - ‬11 min walk
  • ‪Pearl Lounge - ‬11 min walk
  • ‪Observation Deck at 300 - ‬11 min walk
  • ‪مطعم لاتيرازا - ‬3 min drive
  • ‪Sahha - ‬11 min walk

About this property

Emirates Palace Mandarin Oriental, Abu Dhabi

Luxury hotel on the beach, with 2 outdoor pools
Emirates Palace Mandarin Oriental, Abu Dhabi offers 394 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Abu Dhabi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary newspapers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 4 outdoor tennis courts, a marina, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Emirates Palace Spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 394 individually decorated guestrooms, featuring minibars and espresso makers. Rooms have private balconies. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, designer toiletries, and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Middle Eastern cuisine at Lebanese Terrace, one of the hotel's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars.
Featured amenities include a business center, limo/town car service, and express check-in. Free valet parking is available onsite.
Lebanese Terrace - This restaurant specializes in Middle Eastern cuisine and serves lunch and dinner.
Talea by Antonio Guida - This beachfront fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Hakkkasan - This restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Martabaan - Overlooking the ocean, this fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sand & Koal - This beachfront restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Portuguese, Romanian, Russian, Spanish, Swahili, Swedish, Thai, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limo/town car service

Food and drink

  • 11 restaurants and 2 coffee shops
  • 2 poolside bars and 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Lebanese Terrace
  • Talea by Antonio Guida
  • Hakkkasan
  • Martabaan
  • Sand & Koal

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Waterskiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra beds (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • Marina on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 650.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 5000
  • New Year's Eve (31 December) Gala Dinner per child: AED 2500 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AED 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's dress code is smart casual or traditional Arab national dress and excludes shorts, flip-flops, open shoes or any exposing garments. Guests may not bring their own food and beverages on the premises.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Abu Dhabi Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Abu Dhabi Hotel
Emirates Palace Hotel Abu Dhabi
Hotel Emirates Palace
Emirates Palace Hotel
Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Mandarin Oriental Abu Dhabi
Emirates Palace Mandarin Oriental, Abu Dhabi Hotel
Emirates Palace Mandarin Oriental, Abu Dhabi Abu Dhabi

Emirates Palace Mandarin Oriental, Abu Dhabi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 799 out of 980 reviews" "
Rating 8 - Good. 98 out of 980 reviews" "
Rating 6 - Okay. 43 out of 980 reviews" "
Rating 4 - Poor. 18 out of 980 reviews" "
Rating 2 - Terrible. 22 out of 980 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Sereena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
EP Lounge service was not as expected
The rooms are wonderful and the hotel is spectacular. We stayed in the club room with access to the EP lounge- the food was exceptional (Veronica and all the chefs are doing a fabulous job) but the service was extremely poor which was clearly driven by the management led by Hemraj- we did speak with him but felt it was a disingenuous apology and a lot of excuses even though capacity was around 30%, tables were left with dirty plates, took us 20minutes for a baby cup with some water. Thank you to Stephen, Anthea and Sandra who looked after us during our stay in the EP club. On our first night we were above what a seemed to be a nightclub - it was a convention. The music and noise didn’t stop until 1am which led to a horrible night of sleep for our 8 month old baby. The hotel compensated us with dirihams, equivalent of £200 but this doesn’t equate to the £550 we spent on the hotel night itself. We ate in the restaurants in the evening and met Chef George who was wonderful, warm and engaging- we went to Broadway, the steak and lamb was exceptional as were the staff! He also recommended Koal and Sand (the bbq restaurant), every dish was phenomenal- a must go and a beautiful setting! The Indian and Lebanese restaurants were great, food was delicious but not the best we’ve had but again the staff and service was wonderful. If you’re looking for a club lounge experience then we would suggest Jumeirah Zabeel Saray as a first choice and then Juneriah Beach Hotel.
Stayed 8 nights in Oct 2024

10/10 Excellent

Max

Stayed 3 nights in Sep 2024

10/10 Excellent

Alfredo, MIAMI LAKES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most luxurious and comfortable place I’ve ever been.
Stayed 6 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hotel!! Absolutely book this place. I wa solo but it’s also perfect tv for couples and families. My tip is book a club room if you can, it’s well worth the extra
Stayed 7 nights in Oct 2024

10/10 Excellent

Xue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful and grand hotel I have ever stayed in. The service was exceptional. The dining options and restaurants were all delicious. Lots to do for the whole family, traveled with young kids and everyone made them feel special and welcome
Stayed 3 nights in Oct 2024

4/10 Poor

Kenneth

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Highly over rated property compared to other 5* properties in Abu Dhabi and Dubai and not worth the money.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart James

Travelled with family
Liked: Staff & service, property conditions & facilities
Wonderful hotel, top class
Stayed 5 nights in Oct 2024

4/10 Poor

Nicola

Stayed 1 night in Sep 2024

10/10 Excellent

Sung hun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply stunning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Felice

Stayed 2 nights in Oct 2024

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk getway!
Anmeldelse af vores ophold på [Hotellets navn] Vi har netop tilbragt 5 fantastiske dage på [Hotellets navn], og vi kan slet ikke få armene ned! Ved ankomsten blev vi mødt af det mest imødekommende og servicemindede personale, der gjorde os trygge fra første øjeblik. Da vi trådte ind i vores skønne suite, blev vi forkælet med lækker frugt og chokolade – en dejlig gestus, som satte tonen for vores ophold. Vi nød særligt EP Club, hvor der blev serveret den lækreste mad. Det var en sand gastronomisk oplevelse, som vi aldrig glemmer! 🍽️✨ I løbet af vores ophold tilbragte vi også tid i fitnesscenteret, hvor vi fik dyrket en masse motion. Det var skønt at kunne holde os aktive, selv på ferie! 💪 Vi tilbragte mange afslappende timer ved stranden og poolen, hvor vi kunne nyde solen og den skønne atmosfære. En ekstra bonus var, at vi fik lov til at beholde suiten indtil kl. 18 på afrejsedagen, hvilket gjorde vores sidste dag så meget mere behagelig. Vi følte os virkelig godt tilpas under hele opholdet og vi glæder os allerede til at komme tilbage! ⭐️🏖️ #Hoteloplevelse #Ferie #KommerTilbage
Stayed 4 nights in Sep 2024

10/10 Excellent

Stas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a vacation that I had planned for my vip client who only looks for the best of service and quality. Of course with that being said, I had to pick the Mandarin Oriental. They executed wonderfully and left us feeling very welcomed and taken care of in every moment. A very special shout out to Frida as she definitely understands the art of service and hospitality. She maintained a very professional attitude while also being personable, she truly went above and beyond with any and all requests. She definitely deserves the best, and you guys should be grateful to have her as part of your team. Also wanted to mention Oussama who was the other butler that really amazed me! We ended up having long conversations and truly felt like he was one of my best friends. In the generation we live in, we need more people like Oussama. The club lounge staff was also impeccable. Unfortunately I don’t have the name of the lady who was taking care of us, but she was fridas friend. I believe she would do an amazing job as a butler or a higher position as well. Our whole group was beyond impressed by these 3 and that’s the key reason why my client, Mr. Viviano, will be returning to this immaculate property. I truly am a fan, and look forward to viewing more mandarin properties around the world. We will be sure to return to Abu Dhabi and only would ever think of staying in the Mandarin! Well done to the whole staff, you truly impacted us and gave special lifelong memories.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical hotel, somewhere where you can relax and unwind and feel like royalty
Stayed 2 nights in Sep 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a short drive to major sightseeing attractions.
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best hotels I have ever stayed in. The service and facilities were amazing.
Stayed 4 nights in Sep 2024

10/10 Excellent

SUNGHO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, service and facilities. Amazing experience! Ahmed Adel is especially courteous and helpful to guests. Thank you Ahmed!
Stayed 1 night in Sep 2024

10/10 Excellent

sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Pyru and Anna from Episodes were outstanding. Nothing was too much trouble. Everyone was so passionate about their job. The grounds were stunning, the facilities second to none, the rooms immaculate and the dining options were extremely varied - with 3 Michelin starred restaurants! The afternoon tea was also one of the best I have ever had with the best selection of tea, with an element of theatre and ritual bought to it. I couldn’t rate this hotel if I possibly tried! The beach, the pools, the breakfast… outstanding! Thank you for the perfect holiday!
Stayed 1 night in Sep 2024

10/10 Excellent

CHRISTOPHE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY A NICE PLACE TO STAY WITH ALL WE CAN EXPECT FROM A PALACE
Stayed 7 nights in Sep 2024

10/10 Excellent

ALEJANDRO, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, very luxurious and a lot of fine dinning options, of which our favorite one was Lebanese Terrace. Special thanks to the F&B manager Aristotle who helped us have an amazing last dinner.
Stayed 3 nights in Sep 2024

8/10 Good

Moulham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024