Hotel Canaima

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Canaima

Outdoor pool
Property grounds
Sport court
Blackout curtains
Fitness facility

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
180 Av Costera Miguel Alemán Magallanes, Acapulco, GRO, 39670
  • Diana Galleries Mall
    3 min walk
  • Diana the Huntress
    6 min walk
  • Los Tarascos
    1 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    32 min drive

Room options

Deluxe Single Room

  • Sleeps 2
  • 1 King Bed

Standard Quadruple Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Family Triple Room, Multiple Beds

  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

Similar properties

About the area

Acapulco

With a stay at Hotel Canaima in Acapulco (Costera Acapulco), you'll be within a 5-minute walk of Plaza Bahia and Diana Galleries Mall. .This hotel is 0.4 mi (0.6 km) from Diana the Huntress and 0.4 mi (0.7 km) from Playa El Morro.

What's nearby

  • Diana the Huntress - 6 min walk
  • Condesa Beach - 7 min walk
  • Galerías Acapulco - 9 min walk
  • Parque Papagayo - 16 min walk
  • Papagayo Beach - 17 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Los Tarascos - ‬1 min walk
  • ‪Tacos Chemis - ‬3 min walk
  • ‪Barra Vieja 520 - ‬2 min walk
  • ‪Boba Shot - ‬3 min walk
  • ‪Restaurante Maria Bonita - ‬2 min walk

About this property

Hotel Canaima

Acapulco hotel in Costera Acapulco with a fitness center and a 24-hour front desk
Hotel Canaima offers 16 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch LCD televisions come with digital channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 16 air-conditioned rooms featuring LCD televisions. Digital television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel Canaima Acapulco
Canaima Acapulco
Hotel Canaima Hotel
Hotel Canaima Acapulco
Hotel Canaima Hotel Acapulco

Hotel Canaima Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
They had no record of my booking whatsoever. Luckily they had a room free.
Stayed 1 night in Feb 2019

8/10 Good

Susana Ilayalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El horario de entrada es a las 3:00 y el de slida a las 12:30. es un horario complicado. Pero la gente es muy amable y la estancia agradable.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Habia mucho mosco, una buena fumigada le faltaria, estaba cerca de mi lugar de trabajo, accesible
Stayed 1 night in Jul 2019

6/10 Okay

Fernanda

Travelled with group
Liked: Cleanliness, staff & service
Habitaciones amplias, alberca bonita. Instalaciones del hotel son viejas
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible todo horrible todo horrible todo horrible horrible horrible
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el aire acondicionado y su gente muy amable y atenta con uno
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación y las instalaciones de muy buen nivel por el costo que se maneja.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lo que no me gusto fue que el aire acondicionado falló un poco
Stayed 2 nights in Mar 2019

2/10 Terrible

Marcelino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una desepcion
desgraciadamente desde el inicio no me respetaron la recervacion alegabdo que no llege al check in a las 3 ni les avise que iva a utilizar la habitacion a pesar que recerve dando mi tarjeta y sin derecho a reembolso. En la recepcion solo me dieron la explicacion que fue orden del dueño y que no podian darme el cuarto con las caracteristicas y que se me complicaria conceguir algo porque los hoteles tenian mucha demanda y que los precios serian mayores y fue cierto nos costo mucho encontrar hospedaje lo unico bueno fue que el hotel que suerte encontramos se encontraba lejos del ruido de las chelerias
Stayed 1 night in Feb 2019

6/10 Okay

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Pff
El hotel en general bien, lo malo, la taquerías que está casi frente al hotel con música súper alta hasta las 5 am que no deja dormir y obvio menos descansar
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Desde la recepción no hay lugar para estacionarse y en un lugar cerca para bajar equipaje el mismo recepcionista me quito del lugar el trato no es tan cordial y para hacer el pago se tardo demasiado en una de las habitaciones problemas todo el tiempo con el aire acondicionado nunca lo repararon el olor de la limpieza de la entrada del hotel muy desagradable y todo el tiempo dar la vuelta para entrar porque estaban en reparaciones y querían vibrar las toallas en una habitación cuádruple solo querían dar dos toallas
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
para pasar la noche es buena opcion y barata, comodo, bonita.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
No eciste como subir o bajar la temperatura del aire acondicionado , no te proporcionan más sabanas si las necesitas . Entrada descuidada
Stayed 2 nights in Dec 2018

8/10 Good

Cristian

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable cerca de la playa
Excelente hotel cercano a la playa y atracciones.....
Stayed 1 night in Oct 2018