Grosvenor Hotel Adelaide

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grosvenor Hotel Adelaide

Superior Room, 2 Single Beds
Reception
Sports facility
Exterior
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Casino
    ‪2 min walk‬
  • Adelaide Convention Centre
    ‪3 min walk‬
  • Adelaide Festival Centre
    ‪4 min walk‬
  • Adelaide, SA (ADL)
    ‪15 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 18.00 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Queen Beds

  • 35.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Single Beds

  • 20.00 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

  • 40.00 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed

  • 26.00 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Adelaide

A stay at Grosvenor Hotel Adelaide places you in the heart of Adelaide, within a 5-minute walk of Adelaide Convention Centre and Adelaide Festival Centre. .This hotel is 0.6 mi (1 km) from Rundle Mall and 0.7 mi (1.1 km) from Adelaide Oval.

What's nearby

  • Adelaide Convention Centre - 3 min walk
  • Rundle Mall - 8 min walk
  • Adelaide Oval - 10 min walk
  • Adelaide Central Market - 12 min walk
  • Adelaide Zoo - 18 min walk

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪Skycity Adelaide - ‬2 min walk
  • ‪Adelaide Festival Theatre - ‬2 min walk
  • ‪Woolshed on Hindley - ‬2 min walk
  • ‪The Strathmore Hotel - ‬1 min walk
  • ‪Chandelier Bar - ‬2 min walk

About this property

Grosvenor Hotel Adelaide

Hotel with a 24-hour front desk, steps from Adelaide Convention Centre
Grosvenor Hotel Adelaide offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 181 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 25.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 656 ft (AUD 25.00 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: AUD 15 per person

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Travel cot

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 1-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 15 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Hotel
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Adelaide
Grosvenor Hotel Adelaide Hotel Adelaide

Grosvenor Hotel Adelaide Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 315 out of 1004 reviews" "
Rating 8 - Good. 379 out of 1004 reviews" "
Rating 6 - Okay. 197 out of 1004 reviews" "
Rating 4 - Poor. 79 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lesley Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but quiet room. clean and renovated bathroom. Facilities were good and daily housekeeping. The hotel is obviously in the process of upgrading and renovating. Great location.
Stayed 3 nights in Jan 2025

4/10 Poor

Mez

Disliked: Property conditions & facilities
Stains on the carpets, dust in the walk-in wardrobe, old TV, poor lighting. Rundown and in need of refurbishment.
Stayed 1 night in Nov 2024

6/10 Okay

ANN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
disappointed that full breakfast has been discontinued.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy property for a one/two night stay or longer if you need to be in the city. Cant fault the property. Showers good, beds comfy (but on wheels so bit of movement at times). Would recommend and stay again.
Stayed 1 night in Oct 2024

4/10 Poor

David

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No Air Conditioning at all, when I asked if I could move to an Air-Conditioned room all I was offered was an Upright fan to place in the room. It also smelt.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 3 nights in Oct 2024

4/10 Poor

Kumiko

Disliked: Staff & service, property conditions & facilities
Noise
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Oct 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

6/10 Okay

Heleanor

Business traveller
Liked: Cleanliness, staff & service, amenities
Great, friendly staff but very small rooms and hard to move around them. Bed was only a small double not queen and very uncomfortable with lumpy pillows. The hotel is in an area where don't really feel that safe walking around at night if on your own.
Stayed 3 nights in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Chloe

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Property conditions & facilities
Stayed for a week, overall, room was okay, windows are boarded off so no fresh air can come in. At night time abos all sit at the bottom of the stairs of reception drinking and mouthing off. Can hear it from the top level all hours of the night. During the day they beg for money and when you say no they start swearing and going off like a group of baboons. Wouldn’t recommend to people with children. Overall property was affordable and clean.
Stayed 7 nights in Sep 2024

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, staff & service
Staff were lovely, friendly and very helpful Room clean and tidy every day Room itself could do with a bit of maintenance eg paint peeling off in bathroom and water spraying out of ceiling when shower is turned on so any you put on vanity gets wet . Vents over bed could do with a good clean not sure if it was dust or a bit of mould .
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close to everything in Adelaide you are. The rooms are always clean and the staff is very friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hallway carpet smells old & musty everywhere.. bedroom not quite as bad but still musty from old carpet .. NO a heating Room service women woke us 8 am knocking continuously on door.. totally inappropriate timing
Stayed 5 nights in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
A large, spacious room and very quiet, located close to parks, restaurants, shops, the railway and the convention centre. Pleasant and helpful staff.
Stayed 1 night in Sep 2024

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to everything, made it easy to park the car and walk to most locations
Stayed 1 night in Sep 2024

8/10 Good

Daren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location and pricing of the property.
Stayed 2 nights in Sep 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall property was good . Enjoyed my stay
Stayed 7 nights in Sep 2024

10/10 Excellent

nicki

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Seng loong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good service by the staff from check in to check out.
Stayed 1 night in Sep 2024

10/10 Excellent

Edmond

Good spot, easy parking
Stayed 1 night in Sep 2024

6/10 Okay

Woo Hoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Weird design with so many poles in the hallway. There was a raised platform between the bathroom and the main room - it gives risk of injury either falling over it or kicking against it.
Stayed 1 night in Sep 2024

6/10 Okay

Stacey Ann

Liked: Staff & service
Disliked: Property conditions & facilities
Very old and damaged
Stayed 3 nights in Sep 2024

8/10 Good

Australian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024