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Grosvenor Hotel Adelaide

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grosvenor Hotel Adelaide

Superior Room, 2 Single Beds
Reception
View from property
Exterior
City view

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Parklands
    1 min walk
  • Adelaide Casino
    2 min walk
  • Adelaide Convention Centre
    3 min walk
  • Adelaide, SA (ADL)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 18.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds

  • 35.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 20.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 40.00 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 26.00 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Adelaide

A stay at Grosvenor Hotel Adelaide places you in the heart of Adelaide, within a 5-minute walk of Adelaide Convention Centre and Adelaide Festival Centre. .This hotel is 0.6 mi (1 km) from Rundle Mall and 0.7 mi (1.1 km) from Adelaide Oval.

What's nearby

  • Adelaide Convention Centre - 3 min walk - 0.3 km
  • Rundle Mall - 8 min walk - 0.7 km
  • University of Adelaide - 9 min walk - 0.8 km
  • Adelaide Oval - 10 min walk - 0.9 km
  • Adelaide Zoo - 18 min walk - 1.6 km

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪Skycity Adelaide - ‬2 min walk
  • ‪Adelaide Festival Theatre - ‬2 min walk
  • ‪Woolshed on Hindley - ‬2 min walk
  • ‪The Strathmore Hotel - ‬1 min walk
  • ‪Chandelier Bar - ‬2 min walk

About this property

Grosvenor Hotel Adelaide

Hotel with a 24-hour front desk, steps from Adelaide Convention Centre
Grosvenor Hotel Adelaide offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 181 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 25.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 656 ft (AUD 25.00 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: AUD 15 per person

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Travel cot

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 1-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 15 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Hotel
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Adelaide
Grosvenor Hotel Adelaide Hotel Adelaide

Grosvenor Hotel Adelaide Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 309 out of 1003 reviews" "
Rating 8 - Good. 383 out of 1003 reviews" "
Rating 6 - Okay. 197 out of 1003 reviews" "
Rating 4 - Poor. 81 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mez

Disliked: Property conditions & facilities
Stains on the carpets, dust in the walk-in wardrobe, old TV, poor lighting. Rundown and in need of refurbishment.
Stayed 1 night in Nov 2024

6/10 Okay

Heleanor

Business traveller
Liked: Cleanliness, staff & service, amenities
Great, friendly staff but very small rooms and hard to move around them. Bed was only a small double not queen and very uncomfortable with lumpy pillows. The hotel is in an area where don't really feel that safe walking around at night if on your own.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ivan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close to everything in Adelaide you are. The rooms are always clean and the staff is very friendly.
Stayed 2 nights in Oct 2024

4/10 Poor

Tiffany

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly & helpful for checking in and out. Our room and floor in general (hallways leading to the room) had a very bad musty mould like smell to it and despite cracking the dirty old window open, the smell did not disapear. The smell was bad enough to make me feel quite nauseated & felt like i couldn't take a full breath of air. I appreciate it's history & age as building and it's prime location for easy access to the city however, unless there was a big upgrade to the internal rooms/floors etc. I would not stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Rohan

Travelled with partner
Liked: Cleanliness, amenities
Bed was hard but otherwise room was clean and tidy. Broken vending machine caused issues. No concerns with the hotel, great location. Required a $50 deposit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Central for our activities. Affordable Friendly and helpful staff
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great
Stayed 1 night in Aug 2024

8/10 Good

Toree

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My original room had no window and a mouldy musty smell. When I contacted reception they immediately moved me to another room which was much better. Staff were very accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Amenities, property conditions & facilities
Stay here quite often. Clean and comfortable without any problems. Close to Rundle Mall, tram, casino, theatre, dining.
Stayed 1 night in May 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here quite often. Always clean and comfortable, close to Rundle mall, theatre, casino, dining.
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great service sorted me out on the day after 2pm when others messed me around.
Stayed 1 night in Aug 2024

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Tania

Disliked: Cleanliness, staff & service, property conditions & facilities
Old smelly dusty, moldy, hotel will never stay there again
Stayed 1 night in Jul 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Mark

Stayed 1 night in Jul 2024

6/10 Okay

Jorge

Business traveller
Liked: Amenities
The hotel is old, and the rooms have a mouldy smell. This hotel needs renovations to remove the old bedrooms that make the room small with that extension on the wall. Rooms need better lighting.
Stayed 4 nights in Jul 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in the city, nice staff, good free Breakfast and my room was ready for an earlier check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a first time traveller to Adelaide and Sth Aus, this position was perfect and the staff were really helpful in suggesting some things to see and do.
Stayed 1 night in Jul 2024

8/10 Good

Tony

Liked: Cleanliness
Add nature with my sister.My sweet , i'm still pink to receive my bond That's our paid upon arrival still What's two bank when the staff at the desk it will be available straight away
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2024