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Overall is excellent

Excellent spa hotel just a few steps from the castle (the closest you can be). Very close to restaurants and shops from the little village. Nice breakfast and beautiful hotel. Only negatives were that my son’s bed wasn’t made despite the reservation clearly saying it was for 3 people. I had to ask twice before they came to set up the bed. Also I wanted to use the spa on the day of check out and they charged me 10 euros per person!! I didn’t even use the spa on the day before because I had to visit the castle.

First class hotel. Helpful and friendly staff. Well appointed and maintained.

Parking is a bit tight.

This was a wonderful stay for our family. It was very clean and well kept. The hotel staff were extremely friendly and helpful. The room was very nicely done out but the room had an open shower, with a window in the room. Not ideal with 2 teenagers! We used the wellness area while we were there and that was gorgeous. It has 2 steam rooms and a sauna, and a very luxurious place quiet rooms. It rained while we were there so we appreciated the down time. The parking was underground and had to book it in advance. The hotel is very centrally located , with a supermarket and bakery opposite, very close to the bus stop that takes you to Neuschwanstein Castle, and minutes to the town centre.

The front staff was amazing!