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The property and staff were excellent. Breakfast was great (and complimentary). I rented a king suite and it had a small kitchen, but I wish there was more provided in the kitchen such as dish soap, a sponge, a knife, more cookware etc. the bathroom was great, there was a washer but no dryer so we weren’t able to do our laundry due to the winter conditions outside. The room had a lake view which was absolutely stunning. It was the best part of the property. Unfortunately because the property is really high up so you’re kind of stranded without a car. We booked a car tour through the hotel to go to Uzungol for one whole day, and the next day we booked a car to take us to and from the forum shopping mall, which was excellent. I’d highly recommend this place to any visitor!

This was a beautiful hotel, well decorated in the room and the lobby areas. Delicious breakfasts and great customer service. It is a short taxi ride from the town centre, and walking distance from some of the local sights.

Everything was amazing specially the receptionists were so friendly

When i first arrived I couldn’t complete the payment because their card machine couldn’t accept revolut payments. I am glad my friend was still next to me and made the payment. Another thing that I didn’t like was that my room was by the road… i am a light sleeper and the first two nights I couldn’t sleep from the traffic noises. Other than that I am pleased with the cleaning service and the nice breakfast.

Other than the location of the breakfast area everything was terrible

Very friendly staff ( especially BENA, who was very helpful and super nice).. nice mountain view especially at the sun rise ..i took the superior room and it was in a good condition. Room was cleaned every day .