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Tru By Hilton Amarillo West

2.5 star property

Photo gallery for Tru By Hilton Amarillo West

Interior
Towels
Free WiFi, bed sheets, wheelchair access
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
2202 S Soncy Road, Amarillo, TX, 79124
  • Westgate Mall
    ‪14 min walk‬
  • Baptist St. Anthony's Health Care System
    ‪3 min drive‬
  • Northwest Texas Hospitals
    ‪3 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible, Bathtub

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Amarillo

Located in Amarillo (Soncy), Tru By Hilton Amarillo West is within a 15-minute walk of Shops At Soncy and Westgate Mall. .This hotel is 1 mi (1.6 km) from Vibra Hospital of Amarillo and 1.5 mi (2.5 km) from Baptist St. Anthony's Health Care System.

What's nearby

  • Westgate Mall - 14 min walk - 1.2 km
  • Baptist St. Anthony's Health Care System - 3 min drive - 2.5 km
  • Northwest Texas Hospitals - 3 min drive - 2.9 km
  • Texas Tech University Health Sciences Center - 3 min drive - 3.1 km
  • Cadillac Ranch - 5 min drive - 4.9 km

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 20 min drive

Restaurants

  • ‪Cafeteria & Grill - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Palio's Pizza and Bar - ‬3 min drive
  • ‪Starbucks - ‬17 min walk

About this property

Tru By Hilton Amarillo West

Hotel in Amarillo with free breakfast and a fitness center
Tru By Hilton Amarillo West offers 90 accommodations. 49-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathtubs or showers. This Amarillo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 90 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with bathtubs or showers are provided.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Amarillo West. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Amarillo West Hotel
Tru Hilton Amarillo West
Tru By Hilton Amarillo West Hotel
Tru By Hilton Amarillo West Amarillo
Tru By Hilton Amarillo West Hotel Amarillo

Tru By Hilton Amarillo West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1000 reviews
Rating 8 - Good. 163 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience.

I was driving through, the rate was affordable and the room and service were great. Easy Choice.
Stayed 1 night in Jan 2025

10/10 Excellent

Janis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a comfortable, clean and quiet place to stay with a great breakfast. Superb staff. A couple of notes about room. At 5'3" there is no way I can reach shower or adjust it, and when turned to full water pressure it shoots horizontally to other wall so not sure how a shower is supposed to happen for short people. Also no USB ports--seemed odd in such a modern hotel. Sink plugged but addressed by staff very quickly. Comfortable room temperature and easy to adjust. Lots of ammenities. Will stay again.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Pros and Cons

Pros - coffee in the lobby, breakfast was good ... actual bacon. Cons - threadbare sheets, visible dirt in the room, made a specific request when booking, received an email that they would accommodate but then found out the hotel never received the "communication" and then was gaslighted about availability (first he said there were no king beds on the first floor and when I said that's good because I actually wanted two queen beds he then said no, sorry we don't have any availability).
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was responsive and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Staff was very kind. Pet friendly! Breakfast was great.
Stayed 1 night in Nov 2024

4/10 Poor

Coralea

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ambiance and convenient hotel, good location
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lance, Arvada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A \/\/ E S O /\/\ E !!
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a really good value, clean and new!
Stayed 1 night in Jan 2025

6/10 Okay

LESLIE

Stayed 1 night in Jan 2025

8/10 Good

Katherine, Westcliffe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The computer system was glitching when I arrived and a line had formed for check in. One staff member to serve Friday evening check in. Doing the best she could, no doubt.
Stayed 1 night in Jan 2025

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will more than likely stop here when we come back through when heading West
Stayed 1 night in Jan 2025

10/10 Excellent

Christie

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay and highly recommend this hotel. We traveled with our dog and needed pet friendly accommodations. There were many dogs here, but we never heard a bark. The hotel appears to have a good plan in place for their pet owners that is not disruptive to the non-pet owners.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were promptly greeted with a friendly front desk woman. Checkin was quick!
Stayed 1 night in Dec 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stand

No microwaves in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Kirk

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super courteous and friendly. The epitome of customer service.
Stayed 1 night in Dec 2024

10/10 Excellent

Kalli

Liked: Amenities
Love this place! I always stay here when driving from Corpus to Colorado.
Stayed 1 night in Dec 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Mark

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch your credit card you’ll get extra charges after you leave
Stayed 1 night in Aug 2024