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Very good. Great service, great location, view, friendly staff

Fusion Original Saigon Centre is the perfect place to stay. It is conveniently located to everything and is very quiet. The amenities are nicely kept and the rooms are very up to date and modern. The staff and hospitality were top notch! Highly recommend this hotel!

There was a little issue when we first got to the hotel. When I booked the room via hotels.com and the room was for up to 4 people so we thought as long as we booked that room then we can stayed up to 4 people since our sister will stay with us. When we checked in the hotel agent we been told that we could only allow up to 2 people while our hotel room reserved for 2 beds. Since we booked through hotels.com, the hotel agent could not resolve the issue and since we were so tired after travelled over 21 hrs straight, we decided to pay extra so we can get some rest. We tried to contact hotels.com but no answered.

Everything one of the best we have stayed in

Hotel is a great location and staff are amazing

Au Lac Charner hotel is a gem of a find right in the heart of bustling Saigon. This French colonial hotel has beautiful decor and has maintained its traditional feel. It is elegant with its understated colours and is bright. There is some quirkiness too. Our room has a Jaccuzzi-style bath in the bedroom and the shower is on the open-air balcony. Happily there are blinds to block prying eyes or 'the missus' would have had kittens. The hotel is clean and we loved that they offered free afternoon tea every day. It was always welcome to refresh us from the intense heat of the city. What makes Au Lac Charner stand out is its people. The staff are smiling, helpful, informative and willing. The star of the show, however, was Robert who checked us in at reception and whom we saw in several supervisory roles throughout our four-day stay. He always remembered our names, joked with us and was a mine of information. He guided us on places to eat, where to buy Vietnamese gifts (not tacky souvenirs) and helped us when we needed transportation. This is my sixth time to stay in hotels in Ho Chi Minh City and whilst they have all been good, it is Au Lac Charner which stands out as the best. We will be back, of that I am certain.