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Hotel Ex-Hacienda La Pitaya Queretaro

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ex-Hacienda La Pitaya Queretaro

Outdoor pool, open 9 AM to 11:00 PM, pool umbrellas, pool loungers
Lunch and dinner served, Mexican cuisine
Lunch and dinner served, Mexican cuisine
Lunch and dinner served, Mexican cuisine
32-inch Smart TV with satellite channels, TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Carretera Libre a Celaya KM 16.5, Villa del Pueblito, Apaseo el Grande, GTO, 76180
  • Aqueduct of Santiago de Querétaro
    20 min drive
  • Rancho la Pitaya
    4 min walk
  • Querétaro Bus Terminal
    21 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    48 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Terrace

In-room safe, blackout curtains, free WiFi, bed sheets

Suite, Terrace

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Terrace

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Room, Terrace

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$153
for 1 room
includes taxes & fees
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About the area

Apaseo el Grande

With a stay at Hotel Ex-Hacienda La Pitaya Queretaro in Apaseo el Grande, you'll be 8.9 mi (14.4 km) from El Cerrito Archaeological Zone and 9.4 mi (15.1 km) from Schoenstatt Sanctuary. .This spa hotel is 13 mi (21 km) from Aqueduct of Santiago de Querétaro and 13 mi (21 km) from Plaza de Armas.

What's nearby

  • Plaza Santa Maria Bullring - 17 min drive
  • Josefa Ortiz de Domínguez Auditorium - 19 min drive
  • Aqueduct of Santiago de Querétaro - 20 min drive
  • Corregidora Stadium - 20 min drive
  • Querétaro Convention Center - 23 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 48 min drive

Restaurants

  • ‪Taqueria Jalisco - ‬11 min drive
  • ‪Casa Balvanera Restaurante - ‬12 min drive
  • ‪La Herencia Antojeria - ‬11 min drive
  • ‪Barbacoa Don Borregón - ‬6 min drive
  • ‪Subway - ‬10 min drive

About this property

Hotel Ex-Hacienda La Pitaya Queretaro

Hotel with a full-service spa, in the vicinity of El Cerrito Archaeological Zone
Hotel Ex-Hacienda La Pitaya Queretaro offers 38 air-conditioned accommodations with safes and complimentary toiletries. 32-inch Smart televisions come with satellite channels.

Bathrooms include showers. This Apaseo el Grande hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs on site.
Make yourself at home in one of the 38 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mexican cuisine at Restaurante Bar La Troje, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Restaurante Bar La Troje - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurante Bar La Troje

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Hot springs
  • Outdoor pool
  • Sauna

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's games
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 2

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 39
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV
  • Satellite channels

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 350 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 350 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a security system

We should mention

Pool access available from 9 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the spa

Property is also known as

Hotel Spa Rancho Pitaya Marroquin
Hotel Spa Rancho Pitaya
Spa Rancho Pitaya Marroquin
Spa Rancho Pitaya
Hotel Pitaya Apaseo el Grande
Hotel Pitaya
Pitaya Apaseo el Grande
Hotel Spa Rancho la Pitaya

Hotel Ex-Hacienda La Pitaya Queretaro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 43 out of 116 reviews" "
Rating 8 - Good. 29 out of 116 reviews" "
Rating 6 - Okay. 20 out of 116 reviews" "
Rating 4 - Poor. 15 out of 116 reviews" "
Rating 2 - Terrible. 9 out of 116 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ismael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
When I try to check in a few times I get only one room in time and the other one till finally I have to sleep. The AC never works and it was kind of warm at night really need it. The rooms need some maintenance
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge Alberto

Stayed 1 night in Jul 2024

2/10 Terrible

Fernando

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is poorly maintained. The beds were uncomfortable. Sheets and pillows are old. A couple that stay in this hotel too, found bedbugs. The water had a sewage smell. I do not recommend the stay in this property. Definitely not a 3 star hotel. The location is unsafe.
Stayed 1 night in Nov 2023

10/10 Excellent

Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

6/10 Okay

Ana, APASEO EL GRANDE

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Le hace falta demasiado mantenimiento a la hacienda y que le den una buena limpiada a los vidrios del restaurante y a los de la alberca del spa. Las camas para mí gusto están súper incomodas, el colchón parece piedra. La limpieza del cuarto está bien. El personal es amable. Pero si pudiera ser una atracción turística como la ex hacienda de Chautla o Santa María Regla pero tienen el lugar muy descuidado.
Stayed 1 night in Apr 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I LIKE THE HISTORY AND THE LOCATION BUT THE ROOS ARE NOT CONFORTABLES AT ALL.
Stayed 1 night in Sep 2019

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

ma. elena

Liked: Cleanliness, staff & service, amenities
La habitación no me gusto en el lavabo estaba tapado y olía mucho a humedad abajo de el lavabo, no tenía teléfono para hablar a recepción y trajeran servicio a la habitación
Stayed 2 nights in Sep 2024

8/10 Good

Laura anett

Travelled with family
Stayed 2 nights in Sep 2024

8/10 Good

Gildardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es un belleza ,la alberca Deliciosa muy limpia el comedor hermoso el SPA de muy buena calidad , la comida buena , pero para comer no pidas pan porque te dan unos cuantos pedazos por 60 pesos , que no manchen
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables el personal muy atentos los dueños si lo recomiendo todo muy bien gracias
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose Angel Dominguez

Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Guadalupe

Stayed 1 night in Aug 2024

4/10 Poor

Fátima Viridiana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Narciso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaiy bonito el lugar
Stayed 2 nights in Aug 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pésimo no lo recomiendo
Les falta mucho mantenimiento y limpieza al hotel la alberca sucia el restaurante sucio,olia feo y caro , habiataciones masomensos , ruido excesivo toda la noche porque hacen fiestas en sus salones y no dejan dormir, a los jardines les hace falta que los corten , demasiados zancudos..Publicidad engañosa no te especifican que no puedes usar el spa de agua termal ,es con costo extra (carisisisismo mas caro que el hospedaje y esta horrible y descuidado ) pésimo todo estoy muy decepciónada
Stayed 1 night in Aug 2024

4/10 Poor

sergio

Travelled with family
Disliked: Property conditions & facilities, room comfort
Evento privados con mucho ruido y muy tarde su ter
Stayed 1 night in Jul 2024

6/10 Okay

GF

Travelled with group
Disliked: Staff & service, property conditions & facilities
No hay internet No sirve el aire No me dieron la habitación que reservé
Stayed 1 night in Jul 2024

10/10 Excellent

Sara Iveth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La Atencion es buena, las habitaciones están muy lindas pero el tema del Spa hay poca atención y las regaderas están en al estado y sucias… y el baño turco no servía. De todo lo demás normal y bonito. Los meseros muy amables y la comida muy rica.
Stayed 2 nights in Jun 2024

8/10 Good

María Rocío

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El camino hacia el hotel esta muy descuidado
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar un fin de semana
Stayed 1 night in May 2024

2/10 Terrible

Valeria

Travelled with group
Disliked: Staff & service, property conditions & facilities
Pésima experiencia, reserve con mucha anticipación mi estancia para no tener ningún tipo de problema, y al llegar al hotel me dicen que no tienen mi habitación por que el hotel vendio todo para el evento que estaba en ese momento, el hotel no fue para hacerse responsable en ni gun momento de mi estancia me dijeron que hubo un error y no debio haberse vendido, les dije que ese no habia sido mi error si no de ellos, y lo unico que hicieron fue sugerirme un hotel cercano sin importar que yo no queria alojarme en ningun otro hotel, sin importar que habia llegado con los otros huespedes y nuestras maletas yabestaban ahi, nadie nos ayudo, los de recepción mal sin saber dar una solución adecuada a la situación todo por haber sobrevendido habitaciones ppr el evento, decepcionada, viaje esperando tener un lugar donde quedarme y al final me quede sin lugar y tuve que buscar a la mera hora y nisiquiera sin haber tenidonuna disculpa, ni monetaria ni personal
Stayed 1 night in May 2024

4/10 Poor

francisco

Travelled with family
En la habitación es encontramos un alacrán y la cama le faltaba una pata estaba tirada, a la hora de registrarnos tuvimos que esperar 40 minutos por qué no estaba lista la habitación, en ese aspecto les hace falta personal de limpieza
Stayed 1 night in Mar 2024