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 Arusha •1 Room
 Arusha • 1 Room
Book online or call 1800 781 504 Phone Number

Arusha Serena Hotel, Resort & Spa

3.0 out of 5.0
Arusha Town, Arusha, 1800 781 504
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Room type Options Nightly price Book
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Standard Room
26 square metres
1 King Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
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Get an overview of this hotel
Family-friendly hotel with free breakfast connected to the convention center in Arusha

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business centre
Laundry facilities

Located in Arusha, Arusha Serena Hotel is connected to the convention center, within a 15-minute drive of Lake Duluti and Arusha Golf Course. This family-friendly hotel is 8 mi (12.8 km) from Arusha Clock Tower and 8.3 mi (13.3 km) from Maasai Market and Curios Crafts.

Make yourself at home in one of the 42 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.

Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

At Arusha Serena Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 6:30 AM to 10:00 AM.

Featured amenities include a business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

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Arusha Serena Hotel, Resort & Spa

Arusha Town, Arusha,

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 42
  • Airport transport (surcharge)
  • Conference space
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Library
  • Free breakfast
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Daily
  • Luggage storage
  • Free English breakfast
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Couples/private dining
  • Proposal/romance packages available
  • Banquet hall
  • Secured parking

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Swahili

Parking

Free self parking

Room Amenities

Arusha Serena Hotel offers 42 accommodations with complimentary bottled water and bathrobes. This Arusha hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Ceiling fan
  • Desk
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • In-room massage available
  • Slippers
  • Free WiFi
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of beds 3
  • Champagne service
  • WiFi speed - 50+ Mbps

Where to Eat

A complimentary English breakfast is served each morning between 6:30 AM and 10:00 AM.

Arusha Serena Hotel has a restaurant on site.

Nearby Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Game viewing nearby
  • Game drive nearby
  • Safari nearby

Spa Services

  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • No lift (single-level property)
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at noon

Check-in time ends at anytime

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TZS 280000.0 per night.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

No lifts

Service animals not allowed

Debit cards not accepted

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Masks are not compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Fees

Optional extras

  • Airport shuttle fee: TZS 12000 per person (one-way)
  • Airport shuttle fee per child: TZS 6000 (one-way), (from 4 to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: TZS 280000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Duluti Serena Hotel
  • Lake Duluti
  • Lake Duluti Hotel
  • Lake Duluti Serena
  • Lake Duluti Serena Arusha
  • Lake Duluti Serena Hotel
  • Lake Duluti Serena Hotel Arusha
  • Serena Lake Duluti
  • Serena Mountain Village Hotel Arusha
  • Arusha Serena Hotel Resort
  • Arusha Serena
  • Arusha Serena Hotel Hotel
  • Arusha Serena Hotel Arusha
  • Arusha Serena Hotel Resort Spa
  • Arusha Serena Hotel Hotel Arusha

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

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