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Kimpton Hotel Arras by IHG

4.0 star property

Photo gallery for Kimpton Hotel Arras by IHG

Room, 2 Queen Beds, Mountain View
Exterior
Lobby
Luxury Suite, 1 King Bed, Mountain View
1 bedroom, Frette Italian sheets, premium bedding, down duvets

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
7 Patton Avenue, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • The Orange Peel
    ‪6 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Mountain View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(29 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(44 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(18 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(19 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(22 reviews)
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Studio Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Asheville

With a stay at Kimpton Hotel Arras by IHG, you'll be centrally located in Asheville, steps from Asheville Art Museum and within a 5-minute walk of Pack Square. .This hotel is 0.3 mi (0.5 km) from The Orange Peel and 0.4 mi (0.6 km) from Grove Arcade.

What's nearby

  • Pack Square - 3 min walk - 0.3 km
  • Wicked Weed Brewing - 5 min walk - 0.4 km
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.6 km
  • The Orange Peel - 6 min walk - 0.6 km
  • Biltmore Estate - 9 min drive - 7.3 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪French Broad Chocolate Lounge - ‬1 min walk
  • ‪The S&W Market - ‬2 min walk
  • ‪Old Europe - ‬1 min walk
  • ‪La Bodega by Cúrate - ‬2 min walk
  • ‪One World Brewing - ‬1 min walk

About this property

Kimpton Hotel Arras by IHG

Hotel with 2 restaurants, steps from Asheville Art Museum
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 128 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local cuisine at Bargello, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Asheville? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space.
A complimentary manager's reception is offered each day.
Bargello - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
District 42 - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space
  • Business centre

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Kimpton Hotel Arras by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 885 out of 1006 reviews
Rating 8 - Good. 78 out of 1006 reviews
Rating 6 - Okay. 21 out of 1006 reviews
Rating 4 - Poor. 11 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gretchen

Stayed 5 nights in Apr 2025

10/10 Excellent

Kevin, Maryville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and pleasant staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine, Fort Mill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Minutes from restaurants and shopping. Nice upscale hotel for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Demetra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUTELY MUST STAY HERE

The hotel and all staff from valet to reservations to housekeeping to concierge were absolutely amazing and some of the most attentive and friendliest I have visited with since COVID.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near Perfction

One of the best hotels I have ever stayed in. The service was the best I have ever received and the comfort and cleanliness was outstanding. I will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, stay here! The best hotel I have stayed at with my dogs!
Stayed 1 night in Apr 2025

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great weekend trip. Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ellen

Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of the way to welcome us. We will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff! Great modern clean rooms. Directly in the center of Downtown Ashville. Perfect for walking the shops and bars. We’ll be back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room and close fine dining options
Stayed 1 night in Apr 2025

10/10 Excellent

Anastasiya

Stayed 3 nights in Mar 2025

8/10 Good

Alan

Liked: Amenities, property conditions & facilities
The General Manager was very kind and a professional. And said he would address my issues. And he refunded me two days. So, he is an OUTSTANDING LEADER. And he did me right. He can't control people upstairs pounding on the floor. And he was going to discuss the oatmeal with the cook. I sent it back and she did not fix it.
Stayed 8 nights in Mar 2025

10/10 Excellent

Latressa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Located in a great area. Walking distance from many shops and restaurants. Amazing stay! The room was exceptionally clean and the beds were super comfortable. The staff were friendly and answered any questions. Def will stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Nice place but loud town

Hotel overall was great..but one huge issue is the noise coming from the streets. You name it..souped up cars/ bikes, street musicians, emergency services, dogs..from 6th floor we could hear as if it was outside our door. I realize not hotels fault..But I would advise if you’re planning on staying be aware it’s a small town with big city noise.
Stayed 3 nights in Mar 2025

10/10 Excellent

DEBRA

Perfect location

We loved the Kimpton! The location was wonderful….we were able to walk everywhere we wanted to go. Staff was great and they offered complimentary beverages when we checked in. We purchased breakfast along with our stay and it was really good….the toast was exceptional. Would highly recommend staying here.
Stayed 2 nights in Mar 2025

10/10 Excellent

johnna

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice hotel with all the amenities.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful little getaway and the team members at Hotel Arras were so incredibly kind and thoughtful. We will return!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel but disappointed in the room I was given. I specifically asked for a quiet room and the guy at the desk assured me he was giving me a very special room. It was right next to the elevator and it was on the same floor where 20-25 people having a family reunion were staying! Noisy!!!
Stayed 3 nights in Mar 2025