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The staff was very cordial and accommodating.We had a fantastic view of the pyramids from our balcony making it a very a short distance for our tour guide to have to drive however it is a bit longer in distance than expected from the airport. I can say that while both were affordably priced I enjoyed the breakfast food more than the dinner selection. I would suggest this location as a nice place to stay if visiting the area.

Great view, great food, and best of all...amazing staff! Right from the time you walk into this hotel you're treated like a member of the family. The rooms are spacious and clean (and have unbelievable views of the pyramids and sphynx), the food is out of this world (thanks Chef Adel) and they go out of their way to make sure your stay is the best it can be. One morning I had to be picked up an hour before the rooftop restaurant opened, and yet they still had a table waiting for me on the roof filled with delicious food, homemade falafel, and hot coffee so I didn't have to start the morning without breakfast. Such a wonderful way to start a trip to Egypt! Thanks to all of the staff (especially Adel, Honey, and Malid) for exceptional service, and the best holiday in a long time!

The front desk was amazing! We arrived late and they opened the kitchen for us! Truly amazing people.

Property is clean and nice, super close to the pyramids, but the best thing is their service. Zayan it’s the best, he was attentive all our trip long, he made accommodations to pick us up from the airport and he facilitated our excursions with guides on our language. I would recommend to trust them because there is a lot of offerings and people trying to sell you things outside the hotel and on the surroundings. Trust them and you will enjoy your trip very much, plus they are not expensive, very fair prices.

We had a wonderful stay at this hotel. We stayed in the Diplomatic Suite. Upon arrival gues services had left a cake for our anniversay in our room. Our sons were well looked after by the staff. They enjoyed the pool, playing billiards in the Char Bar a d spotting the different animals in the zoo from our balcony. Food is sublime in all the restaurants and the First Nile boat is an added bonus. We didn't mind catching a taxi into places like Zamalek as it was only 15 mins away (just across the bridge) and cost approx £2. Thank you to all the wonderful staff who made the stay extra special. No expense is spared and anything at all you need, the staff will discreetly arrange it. I don't make a habit out of revisiting hotels, but if I am in Cairo again, this hotel is where I will be.

Everything was perfect, clean, professional staff, plenty of cuisines to choose from, very helpful staff, felt very safe and there was an element of treating everyone with respect