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Doesn’t feel like you’re staying at the airport. Staff really helpful and polite and property was very clean. Open buffet choices were always fresh and tasty. Will be staying there again! It would be nice if they could provide a hairdresser / nail service to their spa services.

Great view, great food, and best of all...amazing staff! Right from the time you walk into this hotel you're treated like a member of the family. The rooms are spacious and clean (and have unbelievable views of the pyramids and sphynx), the food is out of this world (thanks Chef Adel) and they go out of their way to make sure your stay is the best it can be. One morning I had to be picked up an hour before the rooftop restaurant opened, and yet they still had a table waiting for me on the roof filled with delicious food, homemade falafel, and hot coffee so I didn't have to start the morning without breakfast. Such a wonderful way to start a trip to Egypt! Thanks to all of the staff (especially Adel, Honey, and Malid) for exceptional service, and the best holiday in a long time!

The front desk was amazing! We arrived late and they opened the kitchen for us! Truly amazing people.

Great stay

We had a wonderful stay at this hotel. We stayed in the Diplomatic Suite. Upon arrival gues services had left a cake for our anniversay in our room. Our sons were well looked after by the staff. They enjoyed the pool, playing billiards in the Char Bar a d spotting the different animals in the zoo from our balcony. Food is sublime in all the restaurants and the First Nile boat is an added bonus. We didn't mind catching a taxi into places like Zamalek as it was only 15 mins away (just across the bridge) and cost approx £2. Thank you to all the wonderful staff who made the stay extra special. No expense is spared and anything at all you need, the staff will discreetly arrange it. I don't make a habit out of revisiting hotels, but if I am in Cairo again, this hotel is where I will be.

Good hospitality Safe area