8/10 Good
Danielle
Travelled with family
21 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resturaunt staff and manager were great! The receptionist who worked at the front desk in the evening had a terrible attitude and should not interact with customers! The housekeeper forgot something, when we called the front desk, she pretended like she didn't know what we what we were talking about, then told us that the hotel didn't have washcloths, then said that she didn't have anyone who could bring us one, and didn't offer to let us retrieve one at the front desk. (we did have them on the first night of our stay). We also asked the same woman for a dinner recommendation as we had guests taking a taxi to our location and she curtly suggested 'Plaka'. We asked where this was and she snapped at us to just put it in our phone. When we asked how far, she said it was about 15 minutes. I asked if there was anything closer since our friends were already traveling by taxi and he has trouble walking and she said if 15 minutes was too far for us to walk, take a taxi and she turned and walked away. Incredibly disrespectful. Everything else was great, she needs to go!!
Danielle
Stayed 2 nights in Sep 2024