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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Outdoor pool, pool umbrellas, pool loungers
Front of property
Lobby
Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
1200 Winchester Parkway, Smyrna, GA, 30080
  • The Battery Atlanta
    ‪5 min drive‬
  • Cumberland Mall
    ‪6 min drive‬
  • Truist Park
    ‪6 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, desk, laptop workspace, blackout curtains

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About the area

Smyrna

With a stay at Best Western Atlanta Cumberland/Galleria Hotel in Smyrna, you'll be a 5-minute drive from Cobb Galleria Centre and 5 minutes from The Battery Atlanta. .This hotel is 4.4 mi (7.1 km) from Truist Park and 9.1 mi (14.6 km) from Georgia World Congress Center.

What's nearby

  • Cobb Galleria Centre - 5 min drive - 6.3 km
  • The Battery Atlanta - 5 min drive - 6.4 km
  • Coca-Cola Roxy Theater - 6 min drive - 7.1 km
  • Cumberland Mall - 6 min drive - 5.6 km
  • Truist Park - 6 min drive - 7.1 km

Getting around

  • Bankhead Station - 18 min drive
  • Atlanta Peachtree Station - 22 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 31 min drive

Restaurants

  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Blue Moon Pizza - ‬9 min walk
  • ‪Los Bravos Mexican Restaurant - ‬3 min drive
  • ‪US Cafe - ‬2 min drive

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with free breakfast and a 24-hour fitness center
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Smyrna? This hotel has 1500 square feet (139 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre (1,500 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (97 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 770 reviews
Rating 8 - Good. 186 out of 770 reviews
Rating 6 - Okay. 108 out of 770 reviews
Rating 4 - Poor. 77 out of 770 reviews
Rating 2 - Terrible. 113 out of 770 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here! The best part is that they don’t have no bugs!!!!!
Stayed 2 nights in Jan 2025

2/10 Terrible

Jay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Rooms
Not my style of living. The room are dirty, everything from the carpet to the weird plaster ceiling. I don't recommend staying here. It is very cheap and run down.
Stayed 1 night in Dec 2024

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chinqneka

Stayed 4 nights in Dec 2024

4/10 Poor

Shanta'e

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WIFI IS HORRIBLE
The WiFi is HORRIBLE. the door at the bottom of the property is broken n always open. The lady at breakfast watches you like a hawk. Did I mention the WiFi is horrible. Better have hotspot or something.
Stayed 7 nights in Dec 2024

6/10 Okay

Lizbeth

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I book a room for this property for NYE and it appeared to be unclean. The bathroom in particular looked like it had not been cleaned properly. The bathroom mirrors had white stains, the toilet appeared dirty as well. We were given the tiniest shampoo for a room of 3 occupants. There were only 2 towels. We requested to be moved to a different room but we could not due to it being all booked. 6/10
Stayed 1 night in Dec 2024

6/10 Okay

Conitra

Liked: Staff & service
Disliked: Cleanliness
This is my 2nd time staying at this hotel , this time I woke up to a dead roach in my bed sheets. Housekeeping was outside my door and I informed them of the issue and she changed the sheets but ignored any conversation I had about it. I also texted customer service back to let them know and nobody ever responded.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leslie

Liked: Staff & service, room comfort
My stay
At first my room was not ready/ clean n bed unmade. But they quickly accommodated me n put me in a great room that was up to par. Comfy bed n good breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

India

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great place
Stayed 1 night in Dec 2024

6/10 Okay

Marcus

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

India

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best and most affordable hotel!!
Great hotel with an amazing staff will always choose this hotel in Smyrna.
Stayed 1 night in Dec 2024

6/10 Okay

Barbara J

Travelled with family and small children
Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

10/10 Excellent

Roland

Stayed 1 night in Dec 2024

6/10 Okay

Saeid

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The management is weak. It seems it runs by a family and thet try to micro manage the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Phrank

Stayed 1 night in Dec 2024

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 1 night in Dec 2024

2/10 Terrible

Makayla

Stayed 1 night in Dec 2024

8/10 Good

Boikien

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great Stay for No More than $80 a Night
Great Stay for No More than $80 a Night Maybe $90 When the Braves are home playing. This is a Clean but somewhat Outdated Hotel. Again it's Clean & Cheap so when on a Budget or you Need a Quick Cheap Stay then this Best Western is a good stay. Don't think about getting a Good Breakfast at this price. Luckily 1 Exit down are Several restaurants & a Publix Grocery store.
Stayed 1 night in Dec 2024

10/10 Excellent

Thean

Stayed 4 nights in Dec 2024

10/10 Excellent

Veronica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells good very nice and clean
Stayed 1 night in Dec 2024

2/10 Terrible

Rocquel

Disliked: Amenities
These people were digusting, spiteful and careless. The rooms were dirty, most thing didn’t work. The door, the WiFi, the room phone, the staff would talk about you in their Indian language. They didn’t want to give me a refund and when they did the took forever, spoke with another customer whom I met up with at another best western and she got her money back immediately and I didn’t so there was bias in that. I had to call and threaten to call the police on them for scamming to get my funds released for my refund. Piss poor service, they don’t know what they are doing and they is no sense of accountability or attempt to apologize for the terrible service. I didn’t even spend the night I went to another best western.
Stayed 14 nights in Dec 2024

10/10 Excellent

India

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for the price!!
Very safe and quiet and the staff is always amazing and professional. Always parking and a great breakfast every morning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dyona

Stayed 6 nights in Dec 2024